Bayou On the Bend Apartments

I walked in to Bayou on the Bend and was «greeted» by Henriette who seemed the least bit interested in leasing apartments, as a leasing consultant for over 5 years I KNOW the order of business. Her first mistake she asked what our price range was and instantly starting spitting the availability, I asked her if they offered bottled water I assumed they would since its 100 degrees in Texas to my surprise she offered me a cup of water out of the maintenance shop. I aggressively denied and I was no longer interested in anything she has to say. She never offered us a seat, not even literature about her community. I was utterly appalled and would not tell anyone to lease at these apartment I mean I should have known by the fake balloons they have in front. Ugh!

I have lived at Bayou on the Bend apartments for 3 years, and am very happy here. Yes, it’s expensive, but you get what you pay for: nice spacious apartment with lovely view of trees/​bayou, «large-​dog» friendly (with big back yard for dogs to play), hike/​bike trail that goes all the way downtown literally right outside your door, 5 minute drive from downtown, close to Med Center, lots of restaurants/​bars close by, very inexpensive utility bills (most expensive has been $ 150 mid summer), which include electric, water, maintenance), good noise insulation — I never hear any of my neighbors. The manager Henriette is wonderful, always friendly, helpful and a pleasure to talk to. The other front office people are great too, as are the maintenance team. Maintenance requests always taken care of promptly. Nice pools, small but adequate fitness room, very nice common area with panoramic view of bayou side. I think the negative reviews were written by disgruntled whiners who likely parked in the wrong place (designated spots some people pay extra for), or didn’t put the damn parking sticker on their car-​come on people– how hard it that to do??? As for the woman with the parking garage soda cup issue — so it wasn’t your cup — make the world a nicer place and take a few steps and 20 seconds to put it in the trash container! I also think that people treat you based on the way you treat them-​if you are rude and overly demanding when dealing with the front office staff, they (rightly) will deal with you accordingly. And yes, these apartments are expensive, but again, you get what you pay for, and it’s not like you don’t know the price of rent before you sign the lease. I think Bayou on the Bend is the best choice for an apartment in this area, especially if you have a bigger dog.

Our apartment had a great view, but we grossly overpaid for what we were living in.
The apartments are older and falling apart, so there were a lot of problems.
The person next to us was a smoker and, despite their best efforts, the smoke smell ended up going THROUGH the walls into our apartment. Nothing fixed it (not replacing the carpet, painting, ozone treatment, nothing). All of our clothes, new towels/​sheets/​etc from our wedding, everything reeked of smoke. I could smell myself at work it was so bad people probably thought I chain smoked. Not to mention what that probably did to our lungs for the 18 months we were there.
Management is ok. Half the time they are pretty rude depending on what you are asking them for.
The towing is ridiculous. The guy who tows lives in the apartment and has some deal worked out with the management so even if he tows you incorrectly, you still have to pay. I was towed twice my first week. Once because my sticker was IN the window, but not stuck ON my window. The second time my tire was TOUCHING the line of the parking spot, not over it, not even close to being in anyone else’s spot. When I spoke to management about this (because it was truly hilarious how ridiculous it was), they were EXTREMELY rude saying that I should have read page 8 of my lease agreement where it says you cannot be touching a line. WHAT.
I would never recommend this place to anyone.
Does not accept credit cards, so you miss out on the points of paying your lease w your card every month.

Every single one star review written about this place is correct. Awful and rude would be two words I can currently think of to describe this place and I don’t even live here! My experience is based on when I came here to visit Organic Spa which is located at the penthouse level of their building. When I parked my car, someone had thrown out a nasty Sonic cup with sticky liquid all over the ground and my apparent fault (in retrospect) was parking near the said cup. I went in to relax and came back out to find the said cup on my car’s windshield. Naturally, I picked it up and put it right back where it was and was thoroughly disgusted in the process at touching someone’s nasty unsanitary cup and straw (which was still sticky! EEK!). This is where it gets good.
The female manager (I thought she was a front desk employee at first) at this point proceeds to walk out and yell at me to «throw my trash away» and I looked at her and said, «that’s not my cup, that was on the floor earlier and someone put it on my car» because I’m here thinking that she must’ve seen the cup on my windshield and assumed I was throwing it on the floor. What do you know? SHE was the one who put it on my car and I tell her again that the sticky nasty cup was on the road before I even got there! So she rudely tells me «but still, you could have thrown it away.»
At this point I’m so shocked and taken aback, that I proceed to tell her again that hey, look, this is not my cup, it was on the stupid freaking floor where I just happened to park my car and I tell her to check her security footage if she thinks I’m lying but she doesn’t even listen to the first word I had to say. I was left telling her this while she swung her hair and showed her back and started to walk back inside. At this point, there is another gentleman who looks at me and of course, I look like the big idiot who’s yelling at her to listen to me. Then I start thinking… Do I work here and did I accidentally forget it? No… Wait, I must be this place’s groundskeeper? … Nope. Wait, I must be wearing a suit that says Bayou On The Bend Janitor, right? Nope… Because those are the only possible scenarios in my mind where I was obligated to pick up the cup and throw it in the trash.
In the manager’s haste to «teach me a lesson» by being passive aggressive and putting someone’s germy cup on my car, she RUINED my day of relaxation before a big ball. I was left in tears driving my car away because I couldn’t believe someone would be so rude. I bet if I drove a Mercedes or BMW I could’ve dumped my trash and they would’ve treated me with respect but my Nissan Sentra must have screamed «trailer park trash» for them to ASSUME (you know what they say about that word) that someone going to an Organic Spa would even dare touch a styrofoam cup. Plus, why didn’t the freaking MANAGER who is supposed to know better, just use common sense and throw the cup away and approach me later when I was coming out the spa, is beyond me! But then again, that would be considered treating people with decency, respect, and dignity, words which I’m sure the managers for this place have never heard of or care to apply in real-​life. No wonder most of the complex is empty.
In the managers defense, when I called to complain, she did apologize to me several times but unfortunately, she tried to do so by talking over me which was again, rude. She didn’t even let me finish what I was saying before interjecting over and over again. After I said, «can I please just finish what I am saying before you respond» she said «Ok» and proceeded to interrupt me many times over again. FINALLY, after a long time of this back and forth, she apologized by saying sorry. Who knows whether she meant it or not, but for me, I will NEVER be back.

Lame, Lame place. Owner believe themselves above the law and have a JP judge in their pocket. Tried to force me and everyone else to provide DNA tests for pets waste, at my expense and at an increase of rent/​contract price then threaten eviction if you did not comply. They have a onsite cop who think he is it (a red neck in camo) who will tow you car and get a kickback doing it along with free/​reduced rent as the he they do what the owner want. The cop there is named Kent Guerrin who walks around in short and a camo hat then tries to «arrest you» if you do do something the owner/​management don’t like. Guerrin, you”re nothing but a you punk and if you EVER put you hand on me again, I’ll put you on the pavement you POS.

My husband and I lived here for two years. We loved living here! The apartments are beautiful and there are so many unique views. The facilities were always maintained and the staff is so friendly and helpful. They are extremely pet friendly and our dog loved the dog park downstairs. The staff went out of their way to accommodate us on multiple occasions and did so with a smile on their faces. We have so many awesome memories here, including our surprise engagement party on the roof top. I would recommend living here to everyone! It is quiet, too, which is hard to find in this area.

Awful, so so awful.
1. parking policies change all the time, and always have a hard time finding parking.
2. front desk (aside from henriette/​angel) are FULL of attitude, and super unhelpful
3.common area is used like a club for employees to make money. once had a dj and full on loud party… once again hurting parking, creating unnecessary noise and having a bunch of non residents using the common space paid for by tennants
4. MOST IMPORTANTLY energy bills are totally fraudulant! i was away an entire month and had a heating/​elect bill of 200+ they dont allow you to independently choose your provider, and have this sketchy way of actually measuring your use… its absurd

BUYER BEWARE!!!
I have lived in several different apartments over the last 5 years and I have had the worst experience with this one. The staff is very nice and accommodating but once you move in is when the real problems will start.
The towing is the worst part — the garage is very large and there are plenty of spots throughout. However me and my wife have both been towed in the first two months that we have lived there. The first was in the first week when we were moving in, I had not yet put her parking sticker on her car and she left it in our spot for a little bit while we were moving in, when we came out it was gone. The next indecent was when I parked on the line of the parking spot. Having a large truck (my own fault) it is hard to maneuver in the garage. Apparently in the lease it says you are not allowed to park on the line.
There are several on-​going unresolved issues that I am in the mist of working out, that I don’t feel comfortable posting about until they have been resolved.
If you live here plan on being towed. They will be waiting, and the first mistake you make get ready to pay lots of money to get your car back.

Check your contract for parking regulations, they have a 3^rd Party Towing Company and will tow your vehicle without notice. This is not a well managed aspect of the Apartment Managers role.

This place is not worth what you pay for. Far from luxury, building is beginning to look old (several cracks/​stains), the exit/​entrance is poorly designed. I also noticed management is very unprofessional, especially Lisa Luis. The only person that seemed professional and classy and always looked presentable is Henriet. I wouldn’t recommend this location to anyone, if anything; go next door, much nicer apartments. Also, when memos are put up throughout the building regarding maintenance or repairs they are written in a very aggressive way that is just disgusting.
Don’t waste your time or money here…

Terrible customer service, (I have seen the staff tell at tenants) cracks in most walls, vandalism (cars, lights, hallways…) and if Jovan is working in the office, you can expect a wait, as she gets off her cell phone! No bikes, no canoes half the time, and they have no security on the keys for the storage units.

Let me start by saying that the actual apartments are amazing. Me and a buddy lived there for 2 years and rarely had any problems. The only time that we did have problems were when we had to deal with management. They didnt know that we were supposed to move in when we did, and it became a hassle because the one we were supposed to move into was nowhere near ready to be moved into. Then the move out was really messy as well. The management doesnt seem to have their stuff together. It took them almost 3 months to get us our security deposit back to us. I know that Texas law says that you are supposed to get it by the 30^th day after you move out, but they simply wrote that date on the check and said that it must have gotten lost in the mail. It really irritated me because I even offered to go pick it up at their head office!
Actual location:
This place is right on Bullafo Bayou, 5 minutes walking distance from Allen Park.
Accomodations:
They have a pretty nice gym a couple eliptical machines, running machines and a few weight machines. They also have free weights. Overall, you could cancel any gym membership you had and use this. It was pretty convenient unless there were too many people there, which was pretty rare. Near the gym they have a huge party room with two flat screen TVs taht you can use whenever you want, or you can reserve it for yourself (if you put down a $ 1,000 deposit that is refundable after your event).
They also have two pools. Hands down the coolest part of this place is the pool on the ROOF which has an awesome view of downtown, the medical center, and you can even see the galleria area. They also have an infinity pool that is near the ground near the bayou, when the bayou flooded during IKE the water got prettttty damn close to the pool level.
The actual apt:
We never had any issues with the actual apt. They kept it up pretty well, it was only administrative issues that we had, which is a shame. It was around 1300 sq ft 2 bed 2 bath. All of the common areas were wood floors and the rooms were carpeted and both had tile in the bathrooms. The closets were gigantic, too big for me, but perfect for just throwing stuff in there and forgetting about it until move out! The only thing that some people might not like is that it was right off of Memorial Dr. so if you have trouble sleeping with cars driving by that might be a deal breaker for you, besides that you also have the trains, which everybody hears in that area, but they were never that bad.
Overall I was really happy to have lived there except for the issues at move in and move out. I definitely recommend it to anyone looking for a place near all the hot spots but just far enough that you are not bothered by all the noise of the drunks going out.