Bunker Hill KinderCare

I don’t feel like the teachers pay much attention to what is going on with the toddlers. My son often times comes home with bite marks, bruises etc and no one knows anything that happened. They do not have any cameras set up to log on and see how your child is doing. They never tell you when they are getting low on diapers or wipes… The only way I know is if my son comes home with someone else’s diaper on. That leads me to speculate how well they keep track of the amount of diapers/​wipes that were being lent out. Miss Jessica however is absolutely amazing. I feel she looks after my son as if he were her own. She made it much easier for me as a new mom to feel confident in leaving my son there. They also don’t do «time out» for children who are misbehaving which is frustrating when your kid keeps coming home with incident reports all by the same kid (bully). It always smells like poop.

Unless you want to send your child to a dirty and old facility with a director that could care less about the students that go there do not send your child here! The school used to be decent and has a couple good teachers but for the most part most of them look miserable to be there. And they call in sick a lot or don’t show up for other reasons.
The kids are always jumbled from one classroom to the next and you never know where they are going to be or who is going to be their teacher that day. They also put in 2 & 3 year olds with four and five year old etc… it’s just a mess!

Love this place. The teachers seem to really care about the kids. They also work with the parents to help little ones hit major milestones such as potty training, counting to 10, etc. Occasionally, the teacher working 5:30 — 6:30 pm time frame, doesn’t seem to interested in talking to the parents, but after watching the mayhem that she is managing, I understand she has more important things to worry about.

From the outside this daycare seems and looks like a friendly modern daycare, but I had the most horrible experience with this school. My son was 3 when he first started daycare because we (his parents) we’re extremely cautious about leaving him anywhere. The director was friendly and kind, his teacher Ms. Hannah was also very informative and nice, but not even a week into his schooling my son not fully able to speak told me his teacher PULLED HIS EAR because he would not go to sleep!!! I was balling my eyes out for days and felt so horrible. I realize that he is just a 3 year old, but my son does not and has never gotten his ears pulled so I knew he was lying nor would he be capable of lying and knowing what the consequences would be. I immediately un-​enrolled him and placed him at a daycare where a family member worked. I would NOT recommend this school at. The rooms smell like urine and the feeling is just not a good one.

Trying to find affordable and decent childcare is tough. Especially for parents with young children. I had the experience of using this facility for two weeks and I removed my children after only two weeks. The smell of dirty diapers fills the halls, children are left with dirty noses, food stains on clothing, and the staff is over worked. There was one staff member yelling at the children and seemed overwhelmed. The kitchen area was disgusting and the restrooms are just as worst. Based on the location of the center, one would think the service is outstanding. Most child care centers are there to make money. They do not care about the health and safety of these children. The turn over rates are high and staff members are not paid enough. Therefore, you will always end up with horrible service if the employees do not feel appreciated. Also, the director was not helpful, and basically had an excuse for every issue. If possible, avoid childcare, if not, research. Review the Texas licensing website, and make to to tour the facility very well. Look for cleanliness, happy employees and look at the behavior of the children. Many of these centers present themselves as great centers do not buy into their lies. Do not let the smiles fool you, there are many things hidden from parents.