Cantoni

My expierence was ummmm… ok. Don’t get me wrong the furniture is beautiful. But the prices will make your jaw drop. When I shop for signature furniture pieces I don’t mind paying a little more if I know that the quality is there but I really didn’t feel like the furniture I saw warranted the pricing. The biggest reason I took away a star was because I didn’t feel properly welcomed when I walked into the showroom. Two sales people walked right by me without acknowleding me. Customer service is huge to me. And the service here wasn’t that great. I came in for a living room set and bedroom set but ended up only going with a better priced option that was the exact same quality. The furniture is great and the selection is great but if you look hard enough you can find a better deal out there!

Great selection and beautiful showroom. It’s super expensive in here. But if you’re designing stuff for a high end condo or high-​rise or even a house, it isn’t so bad. It’s beautiful furniture for sure. I was looking for some unique designs from Italy that I had seen when I went to a home show in NYC. They didn’t have what I was looking for and the salesman said they could find it and order for me. I left them my business card and contact information.
The only thing I wasn’t really happy about was the salespeople. I wore some jeans and high heels. And they treated me like I couldn’t afford their furniture until one of the salesman saw me hop into an Aston Martin (borrowed car) this afternoon. And then I got an email from them, gladly to assist me. Wow.

Beautiful showroom, loved the furniture, you can see the quality and craftsmanship of the products. I was immediately welcomed and greeted by one of the designers; She was very helpful and knowable. I learned that Cantoni is more than a furniture store, it is a fully designed studio that can help with any residential or commercial project. They also had the most beautiful Italian kitchens. My experience was very pleasant and I would highly recommend them.

So expensive! But has some very nice furniture. Comfortable desk and arm chairs, interesting kitchen designs, and fabulous bedroom furniture.

Oh, Cantoni. You are the epitome of snobbery.
I hate salespeople who are too good to help the client. I mean, I really, really, really hate it. And I hold a grudge.
As we walk into Cantoni, we see a gaggle of women standing around gossiping and the stop and stare at us as we walk in. Sure, we’re in jeans and we’re young, but it isn’t like we have 3 heads or anything. Why the stop and stare? Oh, because you’re trying to size us up to see if we’re worth your time. Ahh, and the degradation begins.
As we meander over to the couches on the right, we see the women begin to frantically speak to each other and finally one dejected woman comes over to «help us». It is obvious that she lost whatever argument was happening and got stuck trying to help. Fortunately for her, we didn’t want her help and just wanted to look around. With somewhat of a «I’m not surprised» smug look on her face, she instructed us to go around the store in the the circle so we could see everything.
On the upside, I’m actually surprised that they didn’t follow us around the store to ensure that we weren’t going to steal anything. Though, they may have been doing that via security cameras. Call me paranoid, but stores like this that make it clear that they neither need your business nor want your business infuriate me.
As to the actual furniture, I was pleasantly surprised to see how great it was. The designs were modern, while still being livable. The quality was top notch with the price tags to match. They had plenty of desks that would look great in some CEO’s office, but for us regular folks, it is a little much. The true highlights of the store were the armchairs (ranging from $ 2000 – 4000 each) and their wall decorations. I absolutely fell in love with a bunch of their arm chairs and they were so comfortable, I probably could’ve slept in one.
Nevertheless, customer service is one of my main selling points, and I refuse to buy from them. Luckily, they have a fantastic website that I plan to use extensively. No one at that rude store will ever receive my commission.