Carter’s Country

You’ll get that old school feeling when u walk in there. The staff are very nice and assisting. They recognized me after i went there for the second time which was very encouraging for me to go back to them. Not like other hunting megastore that has everything but nobody knows a thing about guns and treating customers the right way. I’d really recommend carters country to anyone who wants to buy a gun.

Having a sign just inside the door of a GUN SHOP banning open carry is simply unacceptable. Not I or any of my shooting buddies will spend a single cent in this shop until ALL forms of legal carry are welcomed.

I’m giving this two stars only because one of the employees was very helpful. The other cost them a sale.
I went in today and was looking for a sight for my AR. I had narrowed it down to two different sights and asked to look through them. The batteries were dead in both. I told the sales person (I wish I knew his name) that I was ready to buy one, but I needed to see how they actually looked running. He reiterated that the batteries were dead and just stared at me. He then proceeded to gripe about working at this location.
The second sales guy was more helpful. I was looking at a couple of youth .22s and he was more than happy to help even though I stated we couldn’t buy them today. They are for a youth program.
I used to go to this store a lot back in the 1990’s. It used to be a really good place to go. Now, the employees just treat everyone like crap. It is really a shame. As other reviewers have said, they would rather go to a local store rather than a big chain. But, if the customer is treated like crap, I will just head on down the street.

Went in once in my work clothes (construction) and didn’t get very good service. Went home, changed, went back and service was a 180. Parking isn’t the greatest but I had no issues. A little more expensive than other stores I’ve visited so shop around. You can get some good deals here though. Buying a gun here was fast and easy. In and out in 15 or so minutes. I knew exactly what I wanted. Service was quick and friendly (after I had changed).

Came down for a visit on the way to the range. Worst experience ever. The young people there are really friendly and helpful but my god the old geezer there is rude as eff.
I’m going to describe specifically who it is so you can avoid confrontation with this old bastard. His face is sagging, white hair, skin as red as his attitude.
I was looking for some CCI .22 LR. They have a 22LR shelf there but none of them are CCI LR. Spotted that they have more behind the counter so I went up and asked the staff. So while this younger staff was trying to help me look for some, out of the blue this old bastard cut in and start POINTING at the 22 LR shelf saying «isn’t that it right ‘here sum’ 22 LR. There’s lik’ dang’ box full of ‘em »
I went on and explain that I want copper nose LR like CCI. Young staff guy had to cut him up and help me.
Ask the young guy if they have any p238 magazines. Old geezer cut in again «What what? What you looking for??»
Went to back of the store pulled out two mags. One 7 rounds and 6 rounders. I asked him how much for the 6 rounders. He said «they are both 54 $».
Me: «No thanks I’m not gonna buy it at that price.»
–went on the longest stare down.
–lol wth? After 5 seconds I got bored and walked out
I guess some people just like having snapcaps in their rear in the morning

worst customer service ever, I went in looking for some home defense ammo, the rep behind the counter asked the guy to my left if he needed help, looked right at me, then asked the guy to my right if he needed help and after both declined he walked away never even bothering to ask me if I needed help. every rep in that place passed me up and never asked if I needed service of any type.

Stopped in to look at a carry revolver for my wife. The staff couldn’t be bothered to say «Hello», «Goodbye» or «Kiss my butt» Typical of their attitude for years. I have purchased a few guns from them in the past, but I see no reason to do business with them any further.

Give them zero stars not one! Wouldn’t let me take that first star away. Purchased many things over the years at CC, everything is about profit now. Terrible service & no compassion.

Been to the I-​10 store

Unfortunately I have to agree with most of the negative posts about the customer service. They get a star for selection and accessories but what kills the experience everytime is the customer service.
I have bought 2 shotguns and a rifle from them in the past but only once was that experience enjoyable. I am sorry I don’t have the name of the one sales rep that really helped out my buying experience that one time. The rest of the reps I have had contact with are dismissive and unhelpful. To the store I say this: Listen, this is your expertise. Your customer seeks your help and guidance. When you make it a difficult process with unnecessary attitude you lose repeat business.
Fortunately there are other places cheaper and friendlier to the sportsman to shop in.

I visited there and had great service. The staff immediatley assisted me and was very helpful.

There’s a first time for everything so I’m glad there is a one star for the worst of everything. Not going to elaborate on my four poor experiences there, only to leave a star which will hopefully deter others from giving this established establishment any additional $.

I walked in to Carter’s Country wanting to purchase a Browning 725 over under shotgun that was in stock. The same exact gun was $ 250 cheaper 15 minutes down the road at Bass Pro Shop, but I still wanted to give Carter’s a chance. After asking the salesman why I should buy from Carter’s and not Bass Pro Shop, he didn’t have an answer. Foolishly, I was even willing to still make the purchase if they would give me a discount on accessories, but they would not even offer that. So, I drove 15 minutes further down I-​10 and saved $ 250 like anybody else would do. I really wanted to make a purchase from Carter’s, but I’m not going to overpay to do so. It seems like a nice shop, but I had no reason to pay extra.

Went back this afternoon to see about picking up some .380 and 9 mm ammo — the clerk told me that NO ONE has any and I would need to start reloading. Really?

Good selection, the Humble/​1960 location has a range. Always a great place for firearms and the staff is awesome.

Stopped in the look around and see the selection they stock it seems to be well stocked but I agree the sales staff is less than enthusiastic about engaging the customers. I had a few questions and after asking the first one I got the hint there wasn’t much interest in discussing firearms or ammo so I left. This was my first visit and I don’t see any reason to drive out of your way to get here unless you have a specific need that can’t be met anywhere else and with all the choices around I don’t see a need to return. Disappointing!

Not too impressed at all. The place had a lot of guns but the employees acted like statues and we’re not too helpful when you manage to get their attention. Very proud of their guns because the prices were incredibly high.

It isn’t a Bass Pro Shop or a Cabela’s, but as far as guns and hunting equipment go, it’s well worth a peek, even if for nothing more than to see the collection of deer head and other mounts.
It’s also a store in which one can immediately tell is meant for those who take their guns seriously since, unlike so many other gun shops, what they carry in long arms are meant for hunting and sport. There are very few if any of those silly Uzi, AK-​47, SIG SWAT 556, AR-​15 or other semiautomatic paramilitary assault weapon crap most seemingly designed for ghetto hood drug land warfare but useless to the true sportsman.

Salesmen have gotten really bad since Obama’s run on guns started.
Arrogant, condescending, egotistical, self serving come to mind, when/​if you can get someone’s attention. «You just want to look at it or you gonna buy it?»
Don’t go on weekends and stay away from the guy with the white beard.
If I want to buy a pink .380 and they have one, they should sell it to me, not tell me that pink is a bad color, Taurus doesn’t make a reliable gun, that a .380 is a 9 mm short and isn’t a good self defense choice. The chances of it being use in a self defense situation is almost zero!!! It has a much higher chance of being used on a spouse or relative. A good salesman would pull out the pink Ruger, the Diamondback and the Purple Sig in addition to the pink Taurus.
Used to be fun to shop here. Dunno what happened to this store. Selling all these assault rifles to stupid people, they’ve forgot how to sell to knowledgeable responsible hunters. Who needs a laser on a gun with a 2 inch barrel?
Like everywhere else, poor selection of pistol and .223 ammo.
Cheaper than Collector’s but not Academy.

READ THIS REVIEW FIRST:
This is Texas– you can take your pick on where to purchase firearms, but I suggest you come here.
I’ve had only positive experience with this place. The staff is extraordinarily friendly… and not just for a gun shop! The sales people I’ve dealt with have all been quite knowledgable about the products and genuinely enthusiastic to help me.
There’s an excellent selection of inventory and plenty of bargains to be had. There was a sale during my last visit, and I walked out with two high quality firearms, accessories, and some gunsmithing services for far less than I’d expected to spend. It’s as close to a one-​stop shop for hunting/​sport shooting I’ve run across without having to wander around a mega-​store.
Most of the other reviews on this site are misleading, in my opinion. I highly recommend the I-​10 Carter’s Country!