I stayed here for 2×2 weeks in October and November 2013. The hotel is not big, but has a lot of good things: — Friendly and helpful front desk staff, especially Patrick; — Shuttle service within a 4 mile radius — ideal to go to shopping center(s); — Restaurant has a small menu, but good selection and great service; — Reception /restaurant /bar area is modern and open, great to go there for a drink at night; — Rooms are standard, but very clean, spacious and I love the ergonomic char with the desk; — Same day laundry service; — Some choice of restaurants even in walking distance: Beck’s Prime burgers & Texas Land and Cattle just across the road, a series of fast food restaurants down the road. And down the road(15 min walk) a Randall’s and Walgreen’s for your shopping needs. I would definitely come back here next time.
Robert S.
Évaluation du lieu : 3 Hawkins, TX
This is an older property and must be a franchise because it is definitely not up to Marriott standards. I am a Marriott Platinum member with over 500 nights in the past 3−½ years, so I am familar with Marriott properties. First off, I checked in with confirmation for a suite with two queen beds(here to work on a rent house with my son’s help and he may stay a night or two with me). Was informed by desk clerk there were no double queen suites available, only a king bed. «But the suites have fold out couches.» Ok, you sleep on it then, toots. So, what I am to do? And what about my confirmation? «Oh, to make up, I’ll give you free breakfast.» You know what? The Bistro breakfast sucks. And as an earlier reviewer stated, their TV selection also sucks. No Directv like most other Courtyards I’ve stayed at. And tonight is the season finale of BBQ Pitmasters on Destination USA channel, which they don’t offer!!! Ok, I’m pissed. Then, I do go down to the Bistro to satisfy a sweet tooth, and see a delicious offering advertised on a half wall going into the Bistro. «Oh, I’m sorry, sir. We don’t have that, only the picture.» I can’t eat the GD picture!!! So, what to do but go to bed, call Platinum Rewards in the morning, complain and get 5000 bonus points. I’d rather have Directv, queen beds, and a warm green apple tart with vanilla ice cream. Revised July 9 — After communicating through Marriott Corporate, this hotel was very accomodating and found an acceptable solution to my room problem. And they were very accomodating on a couple of other requests. Raised to three stars, but they still need to upgrade to Directv like most other Courtyards.
Alicia B.
Évaluation du lieu : 5 Houston, TX
This is a great place. I was working on a TV production and the crew from out of town stayed here. The lobby is awesome. There’s a place to get Starbucks, a restaurant, and the marketplace. The touchscreen smart TV w/maps & info about local restaurants, shopping, banks etc. I like the different lounge areas, it feels really inviting. The rooms are nice. Doubles are spacious. Nice pool area, weight room, and I’ve even seen the conference rooms from previous meetings and events. I like this place. It’s not far from where I stay but if I ever move and have to visit OR need to recommend a place nearby for family. .. I can count on Courtyard. Staff is friendly and accommodating as well.
Katie M.
Évaluation du lieu : 4 Los Angeles, CA
I stayed here for a friend’s wedding for 3 nights. I really wanted to give it 3 ½ stars, but the super comfortable bed saved it. For the most part, the service was quite good, but there was one front desk employee who kind of took things down a notch. They have starbucks available to buy in the morning, and when that food area closes, there’s a sign reading, ‘have an afternoon coffee craving? Ask the front desk for assistance’. I went to the front desk, and his amazing response was ‘…it’s closed.’. THANKSFRONTDESKDUDE! :D Also, a car was broken into the second night we stayed… right next to the security camera by the door. I had come downstairs for a cigarette in the morning, and noticed a huge pile of glass next to an SUV parked outside. I took down the info on my phone, and walked to the front desk to report it, since I would hate it if I had been the owner. The same front desk guy acted like I was making a scene when I came in and quietly said, ‘I want to report a car break-in’, ushered me outside, and made me repeat what I’d just said. I offered my phone for the info, he took it down, and didn’t even say thank you. So much for being a good Samaritan. Jerk front desk guy aside, everyone else was really nice, wi-fi is free, and our room was very clean. The only other downside to this hotel is that there is virtually nothing to eat nearby… we didn’t want to pay $ 3 for a tiny bag of chips one night, and ended up driving 10 minutes up the road to find a McDonald’s…
R. W.
Évaluation du lieu : 4 Austin, TX
The staff were very cordial. The room was very comfortable and quiet. The property was small but well kept and very modern. Only drawbacks were the hot tub was out of service and the lack of «quality» channels on the TV. Five sports channels ! Who needs 5 sports channels?