Cypress OBGYN

Let me start by saying I am pregnant dr. peirson does not work with high risk paitent first time she exam my ultra sound she claimed I was having a miscarriage the next time my pregnancy was having a miscarriage then it was progressing back and forth what an emotional Rolla coaster she wanted to give me sometime to have a miscarriage it was terrible what a quack. I would give it no star

I visited the office this week for the first time. The office is beautiful and spacious. The staff, including the doctor (Dr. Brown) is very polite and helpful. However, the wait time is EXTREME. The office was very busy. I had a 3:15pm appointment. I arrived at 3pm since I am a new patient and had to fill out some paperwork. I thought by arriving early, it would help. The paperwork is quick and simple. I turned in the paperwork at 3:10pm purposely so that my appointment would not be delayed. Despite being there early, completing the simple paperwork before my set appointment time, I was called back for the weigh-​in and urinalysis at 4:05pm, but there were no exam rooms available. So, the nurse asked me to return to the waiting area until an exam room became available. I was still not seen until 4:20, which is an hour after my appointment time? REALLY? What is the point of an appointment if you still have to wait an hour?
I feel like they are overbooking, which only frustrates the patients. Based on the kindness of the staff and my experience once in the exam room though, I would’ve given the practice a 5-​star review. However, the excessive wait time truly adds a negative turn to my visit there. Who has time to waste like that? I don’t. I won’t return for that reason alone, which is a shame because every other aspect of my visit there was positive.

Let me start by saying I was ready to write this place a bad review. The appointment time I was given was incorrect and I was very annoyed to show up and see that the nurses and such were out to lunch… I was referred to this office by my PCP who seems to not know anything but how to take my money! I figured this place was in cahoots with her too.
But it got better… They got me in about 10 minutes after finishing my paperwork and it only went UP from there.
I got to see Dr. Bui and let me say that I left SO HAPPY. She has probably been the most honest doctor I’ve seen since moving to Houston. She is super friendly and spends time educating you and makes uncomfortable situations more comfortable. She listens and is there to help you become a healthier and more aware person. Dr. Bui seems super passionate about what she does and she comes HIGHLY RECOMMENDED. Ignore the old reviews and come here.
The atmosphere is calm and elegant. Much nicer than what I would have expected, considering some of the offices I have been too are not that great in the area.

Most of these reviews are out dated so I thought I would throw my 2 cents in. I had a miscarriage in January I was treated by Dr. Brown she was very helpful and compassionate. Mind you I had another OBGYN in mind for this pregnancy. Once we were given the all clear to start trying again I knew I would return to Dr Brown if I got pregnant again.
I’m currently 3 months pregnant and each visit has been pleasant. I haven’t had any issues with the staff, but I must confess I do know most of them personally.
I would recommend this office and not read too much into others reviews as most of the staff has been replaced since the most recent review before mine. All 4 Dr’s are amazing! Besides all that everything you would need is in the same complex ie Obgyn, pharmacy, pediatric etc

I’ve had two pregnancies and both were deliver by Dr. Bui! My first was 3 ¹⁄₃ years ago the wait time since then has drastically changed as we’ll as the staff but worth it to me. Most of my pregnancy I did see Dr. Bui and when I didn’t I was inform and saw Dr. Mulowko very nice Drs and informative and patient with me. Made me feel very comfortable at all times and during my labor as well which dr Bui deliver. For my second pregnancy it wasn’t as pleasant as the first. The wait time now is ridiculous I waited very long each visit but the longest was waiting 3 hours in the lobby and then another 45 min in the room! Never inform me about the 3 strike rule! Until I tried to change my appt time supposedly my 3^rd time. One of the times my appt was reschedule was due to the office NOT me! I was only comfortable seeing Dr. Bui and Dr. Mulowko which I inform them about yet still would schedule me with Dr. Pierson. It wasn’t until I spoke to Dr. Bui about it that they started to get my appts correct! I’m not really happy with the staff in the office very unorganized but can truly say I am satisfy with the Drs that is the reason I continued going to Cypress Obgyn! Dr Bui was never short on my appts was always there for both of my deliveries

Where do I begin… The wait time is horrible!!! every time I come for a check up when I was pregnant the least I have to wait is an hour. One time I even waited nearly 3hrs just for a 15min chit chat. My hatred for this place cannot even begin. After an hour wait they would put me in the room for when dr. Bui came. While waiting in that room for 30min they send me to another room to wait another 45min. To top that off I didn’t even get to speak with her or see her. I don’t understand why she’s an obgyn. Out of the 9 months I was pregnant I saw her 4 times! And all of those times it was for a brief moment, she’s nice but short. Funny thing i went into labor at 6am and she didn’t even deliver my baby!!! Are you serious? She came about 2hrs after I had my daughter to congratulate me. This was my first pregnancy and I did not have a clue on what was happening. While an obgyn was suppose to guide me and help me thru this was not the case. The staff were young girls who look like they didn’t know what they was doing and weren’t very helpful either. This is the WoRSt place to go to if you’re pregnant because it seems like no questions were answered and nobody cared. I wish I could give this place less than a star but this will do

Stay away from here! The lobby looks «opulent», but once I did a quick scan I found it to be dirty. Food laced the floor and waiting chairs, mostly from children. My appointment was greater than 30 mins late. During my wait, they had forgotten to give the stack of new patient documents to me. This caused a further delay in my appointment time. They were admitting patients 2 at a time, and rushing through pretreatment vitals. While attaining my urine sample for my UA, I noticed how disgusting the bathroom looked. Urine was dribbled on the floor and I was forced to tip toe around puddles. The inability to flush toilet paper down the toilet left mounds of urine soaked toilet paper overflowing the trash can. I was then herded into my room, where I was told to undress. It was roughly 5 minutes before Doctor Bui arrived. Thirty seconds into our conversation I knew she failed to remotely glance into my medical history. Her answers to my questions were matter-​of-​fact, and I could tell she was rushed. Within 2 minutes I was laying on my back, test done, and doctor walking out the door. Due to her failure to glance at my medical history she did not realize I was allergic to lubricants! I was not given any directions as to whether the appointment was done. I dressed myself and walked aimlessly in the lobby. Eventually my technician, probably due to the confused expression on my face, surprisingly saw me. I believe the technician was as shocked as I was to see my entire appointment end in 5 mins! The results for the end of the day were as follows: I was never given the test results from my UA, I received an avoidable allergic reaction due to the use of a lubricant, and I felt confused and violated. The quality of care is far below average, and I plead to people to turn away from this place.

I started going here a few months ago when I found out I was pregnant. They don’t tell you things like they have a 3 strike policy, meaning if you cancel, or change an appointment or just don’t make one for a given month then you are penalized and after 3 strikes you cant be a patient anymore. They failed to tell me this even when I was changing my appointment weeks before the day of. They don’t give you any sort of heads up about the fact they only do anatomy scans on Wednesdays in the afternoons, even if you qualify for it during your regular monthly visit you have to make a separate appointment. My insurance bills me a co pay for every visit, not to mention that my husband has to find another day he can get off of work to come be there. They don’t don’t give you any information unless you ask direct questions, so i have no idea what my part in the contacting the hospital and giving them a heads up is. I only found out that hospitals like that you do that from another pregnant friend of mine. I am changing doctors, this lady seems nice, but they cant tell you anything about your billing and they have no idea whats coming up next. This is my first pregnancy, so I understand why I have no idea whats going on, but this shouldn’t be so hard for them to give me information on what I need to do, after all this is what they do for a living.

NO DR. s!!! SUCKS!!! Had to harass for test results, played phone tag, and no one ever introduced themselves as Dr. anything.