Do yourself a favor and NEVER do consignment with this store… I was told how great the sales were yea right now my items are stuck in a store that does not sell… what a scam.
Carrie B.
Évaluation du lieu : 1 Houston, TX
Please note my review is based on my experience as a consigner only. While they do have a great selection of high end items, they are not a shop I will consign with again. First, the contract is for a year. That’s an extremely long time for a resale shop, most are 90 days, needless to say, I had several high end items(jimmy choo boots, escada loafers) on consignment at this shop for an entire year & only 1 item(a coach bag) sold. Incredible. They are in a bad location & don’t have the clientele to warrant consigning here. Second, I tried to make an appt to pick up my items once my insanely long contract ended but no dice. You have to go in & pull your items yourself. Great customer service! I was given my list & sent out into this humongous shop to find my items that have been here so long I barely remembered what they even looked like. The lady at the front was not even about to get out from behind the desk to help. Not sure why as there were only me &1 other women in the store. She couldn’t be bothered though. To her credit, she did point out where she thought they might be. I had trouble locating a pair of sandals & im on a tight schedule so I mentioned I would have to come back to find them another day. Oh no, she wasn’t having it. If looks could kill, I’d be dead. She looked downright pissed & said that was not ok, she needed to have this done now & not leave this items that were no longer under contract. So back I went & luckily found my shoes so now I never have to go back & deal with this poor excuse for customer service. You would be better off dumping your items in the trash than taking them here. It will save you time, frustration & drama.
Karen S.
Évaluation du lieu : 2 Santa Fe, NM
I give two stars because the selection is vast. However, my experience as a seller deserves the low rating. I took my Christian Louboutin shoes to sell and the experience has left a bad taste in my mouth. I won’t describe the whole thing but I will say do not trust what is said to you on the phone about customers putting your items on layaway and the store having to drop the price on your items. Also, picking up your check may be made difficult if you question their policies. I have had much better customer service from other Resale Shops and am disappointed in the lack of care for continued service. Karen S.
Marilyn T.
Évaluation du lieu : 5 Tomball, TX
Amazing store with a great variety of clothing, shoes, handbags, jewellery, etc mostly name brands at amazing prices.. Sales personnel are very helpful and knowledgeable. A must visit store. Walking through the store is in itself an adventure with great finds.
Dee T.
Évaluation du lieu : 5 Houston, TX
Oh wow, love this resale store. A must see!!! Its hug! The best selection of evening and cocktail! So easy to shop everything is organized very well, by color and category. Great selection of everything! Great prices as well! The sales staff is extremely helpfull and welcoming. I give this store 5 stars for sure.