Dignity Memorial

If I was able to give them zero stars I would. This is a poor excuse for a funeral establishment. The coordinator and the director are unprofessional and lack the sensitivity to the services they are providing.
On the day of my nephew’s viewing the coordinator told our guest to clean up 30 minutes prior to 8pm. She is not responsible for the clean up we are. Then had the nerves to get on the microphone and threatened the guest if they don’t leave before 7:59 she will lock all the gates in the parking lot.
This was the last time anyone will be given the opportunity to see my nephew to say their final goodbye to him. We are grieving the lost of a love and the coordinator has no sense of human compassion in her. She drop the microphone roll her eyes and stood by the door to make sure everyone got her message to leave. Everyone was basically kicked out some weren’t given the opportunity to see him due to the lack of
sensitivity from the coordinator.
To the coordinator I hope you’re reading this! I pray for you, I hope you will never be treated in the distasteful manner you treated us with when you lose a close loved one. You should be ashamed of yourself! I hope no one else will ever be treated the same way you treat us.

Avoid Dignity Memorial cemeteries at all costs. Thinking I was doing the right thing, I purchased my dad a pre-​need burial plot at a Dignity Memorial Cemetery — Memorial Gardens in Arlington Heights. Two weeks later when my dad found out his cancer spread to his brain, he changed his mind on where he wanted to be buried. My family pleaded with the cemetery to refund us our money so we could buy a plot at the other cemetery so he could be buried with his parents and his brother. We explained the situation to the cemetery and told them this was a dying man’s last wish, but still they refused to budge and give us a refund. Now my dad has to be buried at a cemetery where he doesn’t want to be and can’t be near his family. Spread the word. Dignity Memorial is a money hungry corporation with no compassion.

In Loving Memory of Aldaberto Guerrero [ 1920 — 2010 ].
My wife and I write to express the appreciation and gratitude for the help and service Dignity Memorial provided for our beloved father, Aldaberto Guerrero, who recently passed away.
As family and friends traveled from far and near to visit, to pray and to celebrate the life and times of our father, we were glad to work closely with Ron Young. Mr. Young’s approach was professional and personal. His work is valuable and a rarity during an emotional charging event as is any death of a loved one.
One specific example of Ron’s personal, but professional help was on the eve of Mr. Guerrero’s visitation and viewing. My wife, Rosy, and I placed a late evening phone call to Dignity Memorial to contact Mr. Young. After leaving a message for him to contact us, no block of time expired before he reached us. My wife and I were surprised and grateful to hear from him at such a late hour.
When we spoke to Mr. Young, we expressed our family’s wishes and amendments to the initial itinerary to include funeral plans. I was certain Ron was going to explain that our family’s needs and requirements would be impossible to provide because of the short notice. Yet, Ron would prove my initial feeling and thought to be wrong. He described what and how he would work to secure our new goals for the benefit of our family and for our dad, Mr. Guerrero. Full of heart, impressive and first-​rate service would be the words our family would use to describe Ron’s professional skills and abilities.
Mr. Young’s effort and energy provided our family with peace of mind. We were able to enjoy our time among family and friends at Mr. Guerrero’s viewing. Above all, our family was able to celebrate funeral services at St. Elizabeth Ann Seton for Mr. Guerrero to receive his final blessing to rest in peace with our Lord, the savior of the world.
We are appreciative of Mr. Young and remain certain his work and personal touch will serve well for many families to come at Dignity Memorial. Thank you.
God Bless,
–Esteban & Rosy Flores and Guerrero Family