Dunkin’ Donuts

Food was average. Highly disappointed in service and will not return. Too many nearby choices to be treated so poorly. If you want Dunkin, go over to the one on HWY 6. Worth the 5 minutes to avoid the pitiful service.

Wanted a good cup of dark roast and have been pleased with dunking products in the past.
Well waited five minutes for a «fresh brew»… got a lukewarm cup of bitter coffee.
Fortunately they then really brewed a new pot and it was great.
Not busy here people standing around put back and eating area has not been cleaned for awhile. Sad for a brand new shiny store.

I don’t care for Dunkin’s donuts. I only come here for their coffee. Iced coffee and their caramel macchiato are a pretty good alternative to Starbucks if I’m feeling a little stingy in my pocketbook. It doesn’t get too busy at this location which is good because I get in and out of there pretty fast. The coffee tastes a lot stronger than Starbucks at times.

Donuts tasted really bad, usually dunkin donuts have great donuts. Pretty nasty stuff. Just had a weird taste to it. Didn’t seem right. I might give them another try and update my review if it’s better.

So glad they opened a Dunkin at this location. The service is awesome, anyone who I’ve dealt with has been super friendly. Breakfast sandwiches and coffee are the best. Hazelnut ice coffee!!!

Let me start off saying, I’m originally from the north east and I have been super excited that dunkin has been invading Houston, as I could careless for Shipleys. With that in mind I’ve been to this location twice now since its recently opened a few weeks ago.
My first time I went in on a Friday morning around 6am. I was the only customer in the shop and there were about three workers in my view. I was not acknowledged for 5 minutes. At last I was greated and allowed to make my order! Eventually two other patrons entered and were immediately greated and allowed to make their orders. #slightsideeye
The girl that took my order was very nice and quick with getting my two dozen donuts I was ordering for my office. Everyone enjoyed the donuts back at work no complaints!
My second time was this morning I went through the drive through. I ordered 2 chocolate donuts with glaze. The man on the speaker kept repeating something different. And said 1 donut chocolate glaze and two donuts chocolate icing. Which to me meant vanilla donut with chocolate icing. I realized this could be confusing so as I went to the window and I would just give my order again. When I got to the window there were three donuts with chocolate icing which isn’t what I wanted. I again told him I wanted 2 chocolate donuts with glaze. He then said that’s what I asked you?! He seemed irritated with me as if I made a mistake. I felt a bit uncomfortable after all I am the customer and I was being patient with the mishap. I think in customer service there should be some patience with customers and placing orders it’s part of the process.
I will say the donuts were delicious but this being a newly opened shop they still have some kinks to work out with their customer service.

Not so thrilled burnt coffee and stale donuts!
Not to mention the two associates didn’t know which items had tree nuts. They only offered to cut one open and check. When I mentioned cooked nuts turn brown and it would be hard to notice they just said oh!
Kind of disappointed … I’ll stick with Shirley’s. Least I know that they are aware of which recipes have nuts .
The two associates giggled among them selves during my whole checkout .
And I felt very uncomfortable about the inside jokes being shared.

Brand new dunkin donuts. I think it’s open less than a week. Very clean store and friendly staff. There is still a bit of construction in the general area so keep your eyes open. Easy after the coffee but maybe not when trying to get the coffee!!!