El Pollo Loco

Amazing chicken avo salad. The dressing is awesome. The place is fast and the chicken is great.
I never thought I would like it since I hear all the time about fast food but I have to say that the quality is pretty good and the chicken on the grill is pretty amazing.
I highly suggest if you have not ventured to a location you should be it is everything people say in CA and more.

It was our second time coming here and were not too happy with our food. I asked for the «al carbon tacos» for my son and when I opened it up I realized that they used the worst parts of the thigh. It was full of fat and cartilage. I suggest only coming for their «whole» chicken entrees.

For a fast food type of Tex-​Mex meal, this is a great option! They were quick to take my order and the salad I purchase only took a couple of minutes.
The food was great and tasty. I had visited before via the drive-​thru late one night and had a less than stellar meal. But today my salad was fresh and tasted great.
I also liked how clean the interior and tables were kept. This is a good place for lunch or a casual, quick dinner run.

I’ve been here roughly 10 times since it opened over the last few months. Mostly around lunchtime but a couple of times in the evening.
They miss something in my order about 60% of the time, whether it’s something I ordered or, more typically, never putting napkins in the bag at the drive through. They are consistently incredibly slow at the drive thru. I’ve not gone inside to eat so I’m not sure if that’s any different. I will say that they are friendly however, which is always a plus in this particular area of town.
It’s a new location, so maybe they’re just ironing out the kinks.
The food is OK. I lived in LA in the 90s and used to absolutely love El Pollo Loco. I was excited to see one here, but unfortunately the menu sucks compared to what it was back then. They’re trying to go for a ‘healthier’ menu I suppose, but it’s pretty crappy no matter how you slice it.
I’d say hit up Taco Bell if you want some cheap, commercial fast food.

I like Pollo Loco. I’ve ordered through the drive-​thru a couple times and liked what I got each time. First time I got a shrimp bowl and today I got the shrimp and chicken under 500 calories tostada. I’m getting the tostada again next time — it was really good. It’s definitely one of the best fast food options along that part of Silber.

Grew up eating Pollo loco in LA and very excited they are in Htown. Recently very disapointed. Went on a Friday night at 9pm on the dot. They close at 10 but were already shutting down the grills and cleaning up. They had limitrd options and salsa bar was close to empty. I asked if they had more salaa roja and they said no. They were nice but honesly i think were bunch of young kids rushing to get out of work on a fri night so they could got and party. I could understand if i showed up 10 min before close but this was 1 hour before.

I used to eat at this chain in California and loved it, so I was fired up to try the new location in Houston. The counter employee was friendly and helpful, but our visit went south from there. I almost busted my arse walking to the dining room because the floor was so thick with grease. It was dangerous. Then we found the salsa bar was a mess and half the bowls empty. There was litter and trash on the dining room floor. It was disgusting.
It’s a shame because the food was okay. My salad was reasonably decent and my daughter likes the chicken. The décor was pleasant. But it was dirty. We had a buzzer to tell us our food was ready. I carefully skated to the counter and left it there after getting our food. It sat there buzzing for at least 4 to 5 minutes. Employees walked by without touching it. In fact, the theme of the entire evening was this: we don’t care enough to do our jobs. In 30 minutes, no one came out to wipe tables or clean the floor.
Maybe we caught them on an off night. Or maybe this place is run by people who don’t care. If it’s the latter, EPL will die an early death at this location.

I have only eaten at El Pollo Loco twice. Both times was at the Silber location. I have not fully absorbed the food menu, but I’ve been happy with the food items I’ve tried. After the second visit, I went to their website to sign up for their rewards program. Now, I have a buy one burrito, get one free coupon to use today only.

Dirty restaurant, napkins, plates, chicken bones in customer seating area. Floors dirty with filth. Debit card machine was not working… ugh! All I can say is that it’s just a fancy Taco Cabana! Been there done that…

Went thru drive-​thru last night w/​coupon. Thought the Ultimate Double Chicken BOWL was the crunchy, edible bowl, not an actual plastic to-​go bowl (or rather shallow dish, in this case). When I got to window to pay, I asked where my edible bowl was & the young man said they ran out & had to order more… weird…not made there? Didn’t seem like a lot of food but for $ 5, I’ll give it a try. Rice, pinto beans, lots of chicken but didn’t taste citrus-​marinated. Also had pico, a sprinkling of cheese & a smear of avocado (no slices, more like a dab of quacamole). Didn’t detect sour cream unless it had already melted on the drive home. Although tasted ok, I felt it was lacking something. Sauce, perhaps? Have more coupons, will try again & hope they have the tostado bowl available.

The chicken here is delicious! I love there two piece combo. You get two pieces of chicken and and two sides all for the whopping price of $ 7.35. I recommend El Pollo Loco! Me pongo loco Por El Pollo Loco!

My coworker and I loved going there but lately not only the service is turning out terrible the food is just not right.
They messed up my order they out of the cilantro sauce. They employees have this attitude cmon if you don’t want to work there just quit even the manager was so rude!
You have to choose your employees really good.

Felt like i was back home in Cali the people were nice and friendly service was fast and the food was AMAZING full of flavor. Loved every bit of it

No. Just no. I ordered 3 BONELESS chicken breasts and broccoli to go at the drive thru only to get home and find ONE regular chicken breast. Maybe it would be understandable if my order was ready at the window but they had ample time to get it right. So not only did I get exactly what I didn’t want, they likely overcharged me. Then to top it off everything lacks flavor. Not a good first impression. Not sure I’ll be back.

Good food got the family meal it was like 30 bucks. Pinchy on the sides but everything was decent…

I’ve eaten here a few times and each experience was solid. Since this is a new location, I wanted to give the folks time to work out the kinks. While there are a few areas that still need a bit of tweaking such as order completion, I gladly give the restaurant strong marks overall.
Taste ⁴⁄₅ still a few issues here. I ordered the chicken and corn chowder today. Although very thick and hearty, it tasted as though someone had dumped an entire salt shaker into the pot. On the flip side, it was loaded with ingredients. They do not skimp on the meat.
Quality ⁴⁄₅ very fresh. The chicken is seasoned and the lettuce is crisp. Watch out if you order chips and queso or chips and guacamole. The bag of chips I was given was a little stale.
Price ⁵⁄₅ A seriously, good deal.

So many fresh, healthy options, yet I went for the high calorie chicken avocado bowl. Cabbage, huge chunks of grilled chicken, charro beans, rice, pico, cheese and avocado made for one very filling and satisfying meal. I had them hold the corn and sour cream, so I topped my bowl with the homemade hot salsa and avocado salsa.
There were a couple of meals lower than 500 calories for when you are looking to stay on the lighter side, but honestly even my higher calorie option didn’t seem so bad. It had to be better than french fries or other fried foods.

I think things will be better once they’re open for a while, but today’s lunch experience was not great. They were disorganized on getting orders out — there was some confusion with the buzzers/​order #s — so we waited a while on to-​go orders.
I ordered the double chicken avocado salad. It didn’t seem to have a double portion of chicken and there was NO avocado on it — which was a little disappointing, but it still ended up being pretty good, nonetheless. You can tell the ingredients they use are fresh!
I’ll definitely be back for a second try!

How have I just now tried eating at an El Pollo Loco?! This place was really quite good. The customer service was on point too. This Silber location just opened recently, so we tried it out today for lunch. The chicken quesadilla was really tasty. I also really enjoyed their salsas. Good stuff. The service was excellent, the people there were VERY friendly, and that for me adds a lot to the experience. I will definitely be returning and trying a lot more of the things on their menu. I like that they have healthier options as well… but, the churros were really tasty!

I ate at EPL in Los Angeles back in the ’70−80’s. I’m so glad to see it here in Houston. Just got a to go order, half chicken, rice and charro beans with corn tortillas. It was soooooo good. The chicken had a great char on it so that much of the skin was thin and crispy but the chicken inside was moist. It’s so much fun to go in there and see all the chickens on the grill right there behind the ordering counter. I’ll be back often.