Flagship Randalls

This is a flagship Randalls that is conveniently located near my home so I stop by here when in a pinch for items. As many previous reviewers have stated, the prices are quite high at this location even using the Randalls clubcard. It has been of great frustration that on many occasions when I get home I noticed items are expired and I just don’t feel like taking them back, which means I’ve lost money on top of money. One of the good things about this location and other Tom Thumb stores is that they double and triple coupons still which is something most other Grocers have abandoned. There is a red box, Starbucks comma Bank, Pharmacy, florist and change machine located inside of the store which makes it a good One Stop Shop. This store is very clean most of the time and the staff are friendlier than the average grocery stores. Parking here is a nightmare my car has been deemed on more than one occasion by other cars and rollaway carts.

If you can avoid shopping at this Randall’s and go elsewhere for your groceries, I highly suggest the latter. This location consistently sells expired products.
If you’re not careful, you could end up taking their expired goods home. Twice, I’ve noticed and had to notify their customer service. Since then, I’ve caught 2 more cases.
Be careful of:
1. Expired products
2. Checkout lanes with minimal — no employees
3. Having to resort to self-​checkout
Pro:
1. Good customer service from the deli /​meat department
2. Good customer service from Wells Fargo
3. Good customer service from Starbucks

This store is very well organized and clean. Produce is always fresh and they have a variety of organic products including their own organic line which is less expensive. The reason I love this store is the customer service. Everyone from the stockers, cashiers, sackers, and Starbucks employees are extremely friendly. They always greet you and ask you if you found everything okay. I’ve never been to a grocery store where all the employees are pleasant to customers and each other. They are always eager to engage in small conversation. I love positive energy even in a grocery store!

What a nice clean Randall’s that is open late! We stopped by to grab some cake (which was only okay) but overall I was satisfied with the store.

Today, I went to my local Randalls to purchase food to make a nice Sunday dinner for my family. After the meal was complete, I found to my horror the garlic bread I had purchased was completely covered in mold. You know the kind. The pre-​made loaf of garlic buttered bread in foil packaging which goes in the oven for fifteen minutes…
The customer service representative offered us $ 2.49 or an exchange for another loaf which we denied, after which she proceeded to take the moldy loaf from us and disappear into the back of the store. Now we have a situation where the store has stolen bread from the customer, literally.
If this were the French Revolution or Bread Famine, she would be hung in the streets. What will the Safeway/​Randalls/​Tom Thumb brand do?

The store is neat and highly organized, and its food is always fresh. With a Randalls card I often get items cheaper than those from other groceries.

I can handle Randall’s delivering Walmart quality food at Whole Foods prices, so long as I can check out.
Unfortunately, NO CASHIERS in the evenings. Not even one! All check-​outs are closed, except self check-​out stations that bug half the time.
Many items do not have barcodes, it is a complete pain to self check-​out.
Insanely long lines, even when there are cashiers during rush hour and weekends.
Overall, this Randall’s is a wretched disaster of a grocery store. «Flagship» designation is an utter joke.
I have been a Safeway /​Randall’s customer for many years and never have I ever seen a store mismanaged to such an extent as this Holcombe Randall’s store. Safeway California should send an inspector and fire the manager at the Holcombe Randall’s.

I love living practically next door to this Randall’s because I am always needing something when I’m in a quick pinch, and this location is so convenient. I have yet to have a bad experience with the store or the employees; everyone is super helpful and professional.
The fruits & veggies are always so bright, colorful & and fresh. The floral dept always has such a great variety of spectacular floral arrangements, and they seem to last a little longer than most other places.
I love picking up soup from here, and my fave is always the Jambalaya. There is usually not much of a wait at checkout either as they have a good amount of self-​checkout lanes to move things along.

Tonight I purchased $ 97. (would have been $ 98. but one of the items had a coupon on it for $ 1.) and they refused to let me add an item to it for a couple of bucks so I could get a free turkey, because they had already rung it up. I spend a fortune there and my Randall’s card can attest to. Spoke with a manager who has no business being in customer service. Will not shop there ever again. Way overpriced anyway.

Unfortunate produce selection. Normally, my husband has to convince me to get LESS fruit, but here, just a mini inspection of the fruit was enough to make me put it back. The grapefruits were soft, the peaches hard, and all of it expensive. Everything in the store seemed to be at least $ 1 – 3 more than it’s equivalent at HEB (and that’s the Randall’s card price! I don’t have a card, so it was even more).
About 1 mile closer than HEB to my house, but I’ll keep going to HEB, even if it is just for a quick trip.

I always listen to my mom when it comes to grocery stores and where to shop. Randall’s was never really on my list, because I was always told it was more expensive than other grocery stores. I actually have to disagree. With the Randall’s card I actually came across a few decent prices.
This location is right by my apartment and very convenient for me. Parking is good and if I wanted to walk here I could.
The store is very clean and they are open pretty late. And the sale items that I needed were stocked every time.
Decent grocery store with decent prices.

How come they close before closing hour??? That’s so ridiculous. I walked 30 min and I know they won’t close when I arrive which 25 min before closing hours
So disappointed
I won’t shop here again

This is weird, but I like to study in this particular Randall’s.
Pros:
— Huge, fenced-​off area near the front with lots of tables for 2 – 4 people
— Inside the sitting area is a fireplace (random) with a few armchairs around it
— Open til late (1am, I think).
— In-​store Starbucks for coffee (which has samples!) and if you’re hungry, you have a whole store of snacks/​ready to eat food/​bakery to choose from.
Cons:
— It can get pretty loud around peak hours but otherwise there’s quiet ambient noise that helps keep you awake.
— Freezing cold most the time so bring a jacket
— Only ONE outlet strip near the armchair in the corner

This Randall’s is enormous. Today I stopped in for some coffee and thought I would just check to see if they had printer paper so maybe I could avoid a second stop. They did. Then I thought, let me see if they have the makeup removing wipes I like. They did. I also purchased on sparkling water (on sale for 84 cents!!) and strawberries for $ 2. I love Texas sometimes.
Randall’s isn’t as cheap as HEB and there are no samples, but location convenience definitely wins. Also, the people who work here are freakishly friendly and helpful. At least 4 people said good morning and asked if they could help me find something.
For all you fellow Californian’s, Randalls is Safeway — so your Safeway club card will work here.
The only downside is that the checkout people here are super slow. Luckily they do have self checkout.

This is my third home! (After my apartment, natch, and the office). I come here seeking internet (less of a social obligation to buy something in order to access internet than, say, Starbucks) and managers’ special items of all shapes and sizes.
As of 11/​19/​2012, the places to get Manager’s specials are generally not centralized, but I’ll give you the downlow here:
–Dairy: your about-​to-​expire-​but-​still-​delicious milk, yogurt, cookie dough, etc will be housed in black plastic crates in a display separate from the shelves. If you’re a fan of no-​salt-​added cottage cheese like I am (an underappreciated version of its sodium-​heavy but more mainstream cousin), you will visit the store, note its expiration date, and return two or three days before that date to gleefully stock up on those same items, half off!
–Meat/​seafood: you’ll have to wander through each section looking for a sneaky little red and yellow divider that says «Specials!!» It’s generally nested in the bottommost corner of a refrigerated shelf or display, on the side.
–Deli meats: again, same thing applies with the meat/​seafood section. Seems like they put six or so leftover slices of a given gourmet-​ish deli meat (cajun smoked turkey, anyone?) that they wrap in-​house and try to sell, which is totally cool by me! You can pick up these babies in their black styrofoam trays and yellow stickers announcing their 30% or more markdown and just stick ‘em in a sandwich for tomorrow :)
–Nonperishables (crackers, charcoal, candy, household goods): in a stand-​alone display near the greeting cards, to your far left as you enter the store, towards the front.
As for bakery items and produce, I have yet to stumble upon where the really marked down stuff resides!

This review is in relation to finding the best homemade pizza ingredients. Stopped here last night after going to Whole Foods down the road and was pretty disappointed by their selection. No just-​add-​water pizza crusts (I find these somewhat tolerable compared to the pre-​made cardboard concoctions), four different canned pizza sauces (Ragu, Muir Glen, two others — NO Pastorelli’s [my personal fav]), and your standard cheese selections.
Overall, not impressed and will go elsewhere for my pizza needs.

I went in here once around midnight to try to find some cheese to make Nachos. That is when the problems began. Out of nowhere a sales associate approached me and told me where the cheese was. I tried to buy the cheese but there were too many options so I just stood there, staring at the vast, endless supplies of cheese until I decided I would rather eat ice cream.
In the ice cream Isle I discovered that the brand I liked was not on sale. I was disappointed so I called the manager who told me that he could not help me. I didn’t like his answer so I went to the soda department and got a 2 liter bottle of soda.
When I got home I looked at my reciept and realized that they did not give me the discount from my card. Luckily, when I went back, I got the discount I desired.
Self-​checkout is fun too.

Super nice employees.
The store is clean, neat, and organized.
Definitely a good Randall’s.

I love this Randall’s and it’s easy-​to-​walk-​to location in my West University neighborhood. One of the downsides of Houston is that you have to drive EVERYWHERE, and it’s so nice to have this walkable Randall’s in the area.
It is always clean and well kept up. They actually have a great selection of wines that are reasonably priced with a Randall’s card, and they occasionally have some pretty incredible wine sales that undercut the Specs down the street (which is really hard to do). They also have a decent bakery and deli selection.
My two complaints are the produce and the meat counter. Their organic produce selection is really bare, and it’s more worth it to drive to the West U Whole Foods or Central Market to get a better produce selection. Same with the meat counter — it’s really sparse, and I feel like you are paying the same price for lower quality meat that you would get at Whole Foods or Central Market. So I make one big trip a week to one of those places, but go back to Randall’s for my daily, random things.
Nevertheless, I’m thankful for this great Flagship Randall’s so close to home!

I have never felt compelled to write a review of a grocery store, but hoo boy, this Randall’s is something else.
It’s just so CLEAN. And the produce is so fresh and varied! And the people are (almost weirdly) friendly. On a typical shop, I will get greeted and asked if I’m finding everything OK by no less than 5 employees. There’s also a Starbucks. It’s pretty much Yuppie heaven.
It is a little bit more expensive than HEB, but worth it to not be surrounded by screaming children. Also, the price difference is really not that major if you use the Randall’s card and shop the specials.