Best customer service Super Solid craftsmanship I even attended the cooking class that is offered and got hands on experience on using a similar pit I had purchased which made a big difference in the first few cooks I had on my gator pit I truly believe that my smoker happens to be the best smoker I could of purchased anywhere
Daryl C.
Évaluation du lieu : 5 Cincinnati, OH
Like the five stars above says, «as good as it gets» Quality, workmanship, design don’t get no better than this and with customer service above all other. Do your homework and read other reviews and study the web on custom Bbq pits and you will see like I did after a few months of looking that you will not find a more knowledgeable guy than Ritch the owner of Gator Pit of Texas about Bbq pit design and what it takes to make the highest quality pit to fit your needs. Ritch is the one you will be dealing with not some 9 to 5 guy it a office. You will not regret the wait for your custom Gator Bbq Pit because of the very long list of customers waiting for the start of the build of there truly custom pit and in my option they are one that is the best at custom BBQ Pit design just right for you! ps After 6 years I love cooking on my Gator Bbq Pit as much or more than the first time.
Karl T.
Évaluation du lieu : 4 West Orange, NJ
I’m not a big reviewer, but wanted to write this as a warning to people out there. Last June I placed an order for a custom grill and was told turnaround time was 6 months. Right now it’s been almost 10 months and still no grill. I called in March and was told I «should» have it by the end of April. Just called again and same story, only this time I «should» have it by the end of May. Ru kidding me? I’ve seen buildings go up in less time and we can’t get a grill turned around in under a year? This will probably be a great grill and because of that I’m going to be a jackass and wait for it, but unless you’re into waiting a year you might want to look at other options: p… I’ll be fair to Gator Pit and update this review to reflect the quality of the grill if/when I ever get it, but for now it is what it is. ***Updated 7/14/14*** Finally got the cooker. It’s definitely impressive and I will say that it was worth the wait as the owner promised. He also finally explained in detail why the build time was extended by so much, that is, people making changes to the cooker will often double triple, or even quadruple build times. Makes sense I guess; just wish that expectation would have been set up front. Bottom line: You’ll get a great cooker but be prepared to wait for it. cheers