Hayley Nguyen, MD

Great doctor– highly professional and seems to know what she’s talking about. She took the time to talk to me and answered all my questions without feeling rushed. Clean professional place. I’m so glad I found a Family Doctor for my family! Thanks Dr Nguyen.

My health over the last years has been a mess! I had a ‘team’ of specialist ordering expensive tests and medicine (I have great insurance). Finally, I could not take running to an array of physicians and decided to find one great Family Practice Physician. Thanks to the Unilocal reviews, I chose Dr. Hayley Nguyen and the merry go round of doctor visits has ceased.
Within two minutes of walking into the office I knew I was in great hands. Over the years, my respect and admiration for Dr. Nguyen and the staff has increased 10 fold. Just to list a few reasons I highly recommend this practice includes: A) office staff that makes every effort to work with your schedule, very little wait time. B) Test results are quickly conveyed C) Never have I had to beg for my prescription to be refilled. Additionally, if a prescription appears not to be effective Dr. Nguyen is willing to change or modify the dosage without any hoops to jump through. Finally. D) Dr. Nguyen is not in a hurry; (at least she conveys this) she pulls her chair up close, asks the reason for the visit, she questions and listens! After making a diagnosis if needed she will refer me to a with a very select group of specialists. Not only does she suggest a specialist she had called them herself! No months waiting. Didn’t mean to give such an long review but they deserve the effort. I finally trust a physician again!

The staff and Dr. Nguyen are über nice and helpful. The office was clean and my first visit was a breeze.
The wait was literally a minute and I felt Dr. Nguyen addressed all my concerns and never felt rushed.
I have been looking for a Primary Care doctor for a while now, I just found her! :)

Just had my first appointment with Dr. Nguyen this morning and WOW was I impressed. I found her through Unilocal so I knew that she was well-​regarded with her patients. I scheduled a 7:30AM appointment — her early hours are extremely convenient and allowed me to still get in a full work day after the appointment. This is honestly the first time that I’ve ever felt that my Primary Care Provider actually cared about more than just getting in and out of my room as quick as possible. She talked to me about diet and nutrition as preventative healthcare and talked to me about my lifestyle and any concerns or questions that I have. She truly took the time to make me feel like I was the most important patient at the practice and that no one else was waiting on her time. Can’t wait to go back to Dr. Nguyen for many years in the future — she is a dream!

BEST DAMN DOCTOR I’VE EVER SEEN!!! This woman came into the room sat down shook my hand and listened to what I had to say. She was extremely professional and had a no-​nonsense personality. I felt comfortable with her, she made it fell like I was talking to a friend. Most doctors get you in and out as quickly as possible. Not her! You leave her office feeling like you’ve met someone who actually gives a darn about her patients and doesn’t see them as just dollar signs.

A few downfalls, but overall a great family practice with a kind and gentle doctor!
I needed to find a reliable family physician to get a physical and well-women’s exam done in one visit. I was referred to Dr. Hayley Nguyen by my denist at Lifeworks Dental. Making an appointment was easy and the phone only rang twice before someone picked up. The day before, I also received a text message with my appointment information and to confirm or change the appointment which was nice.
On the day of my appointment, I overslept and called the office to let them know I was running 30 minutes behind. They were able to book me a new appointment next day without any problem, telling me that there would unfortunately be a $ 25 «no-​show» fee.
I showed up the following morning and the waiting area was clean, uncrowded and the receptionist was very friendly. She only handed me two forms to fill out, which I found odd since I was a brand new patient and typically doctor’s offices give you 100 forms to fill out.
Now for the downfall of this place: I waited AT LEAST 20 minutes just to get put into another room (not my examination room), which was somewhat unpleasant with old water-​stained magazines, and a window where people on ground-​level could see me. After about 5 minutes of waiting a nurse came to get me, but then said the room still wasn’t ready. Finally after almost 30 minutes of waiting, I was put into my examination room. A nurse gave me a crunchy and very uncomfortable paper robe for me to undress and wear for my examination. Then I proceeded to wait on the table, in the paper robe, for another 15 minutes. By this time, it had been about 45 minutes since my appointment time, which was extremely frustrating.
Finally, Dr. Nguyen came in, greeted me cheerfully and apologized for the wait. Instead of making me fill out paperwork, she asked me questions about my family’s history of disease, medical questions, and whatnot and put them directly into an ipad she was holding, which I felt was nice and quick. Then she began the physical: she listened to my heart and lungs, but didn’t check my throat, ears, nose, or any of the typical things doctors check for in a physical. The women’s exam wasn’t uncomfortable, and I felt at ease with her. She was very good about telling me when she was going to do something BEFORE she did it. Overall, the physical AND the women’s exam took about 10 minutes.
Then I was told I would need to get blood drawn for a metabolic panel which is done when you get a physical. A nurse drew the blood and the process was quick and easy. Then I walked out to the exit and didn’t have to pay my $ 25 no-​show fee! I was happy because I had to wait a while to see the doctor and perhaps that’s why they waived it.
Recommendations to make this place better would be to have nicer and more comfortable robes for the women’s exam, medical tape for after blood is drawn that doesn’t rip your hair off, and a more organized way of transferring patients to and from examination rooms. Overall, I would definitely recommend this place and will continue to come back.

Hayley is a very personable doctor; I always feel at ease with her during my visits. Her nurse even gave me a hug when she knew I was on the verge of tears when I was sick. Even though I don’t think the medicine prescribed worked (I don’t think anything would have) — I felt better for having such a comforting meeting.
I will say Hayley is a popular doctor and seems to keep a full schedule. So it is a bit difficult to see her on a short notice, but her office has always been punctual with their appointments.
One thing I do complain about is that Hayley’s office decided not to take my new insurance when I switched companies– although I have Cigna which is a popular insurance provider. I called on the phone a few times to try and fix the problem– and the woman on the phone was rude; even raising her voice at me. She made it pretty clear that they don’t care about retaining their patients.

I think she is an awesome doctor. She listens and I really feel comfortable with her. I have told everyone I know to go see her!

I love Dr. Nguyen! I was nervous at first due to some not so great experiences with doctors recently; however, Dr. Nguyen was fabulous. She really took the time to listen to me and tell me all of my options for care. She got to know me and arranged her advice for my needs. I have never felt more heard by a doctor. The office is very nice and clean and I was see promptly (about a 10 minute wait). I got to ask all of my questions without feeling rushed — and I’ve come to realize — that is a luxury in a doctor’s office.

Dr. Nguyen was great! She was very personable, entertaining, and straightforward– everything you’d want in a doctor. I would highly recommend her to anyone in search of a new physician!

Fast, friendly, and efficient. Somehow I got through my appointment with minimal wait time, but never felt rushed. I really liked Dr. Nguyen. She listened to me, and gave me a few alternatives to consider. Also, very convenient location near I-​10/​Shepherd. Highly recommend!

When I moved to the Heights in 2011, I needed to find myself a new doctor in the area. I found reviews here on Unilocal and decided to see Dr. Nguyen myself and I know I made the right choice.
Dr. Nguyen has been the best doctor I’ve had since I’ve been on my own as an adult! The staff is very nice and so is the doctor. I feel as though the doctor is very knowledgeable, answers all my questions, and is genuinely concerned in my well being. The doctor and her nurses remember me and my partner very well. I feel that it’s important to foster a professional relationship with your patients and Dr. Nguyen and her staff do just that.
I think some people misconstrue Dr. Nguyen’s efficiency as being rushed. She sits, listens, and answers all my questions. Never have I felt rushed or have I ever felt as though she was pushing my out the door during my visits. I will say that every now and again, I have had to wait in the exam room a little longer than I like, but I can’t blame her office for being busy like that. I’m sure she has many other patients as well.
I would certainly recommend Dr. Nguyen any day!

The reviews steered me in the right direction though I can’t deny the few lower ratings made me wary at first. I woke up with a skin issue – the weekend before having to attend a wedding. I called in before they opened to make an appointment and the receptionists were more than accommodating, not to mention lightning fast checking my insurance to fit me in to their morning schedule. 5 minutes later I’m sitting in their office (I live nearby) and within another 15 minutes Dr. Nguyen is checking on me. This is a no frills office where if you’re like me, efficiency is everything. I came in and told her about my skin problem. She asked the standard questions to make sure I didn’t have any allergic reactions and gave me all my options. I received a steroid shot, B-​12 shot, a prescription I can fill later should I ever need it, and reassurance that she would be as available as possible to answer any questions in the future. I felt at ease and not rushed whatsoever. She even asked if I had any concerns unrelated to my most pressing ones to make sure she didn’t miss anything.
Dr. Nguyen is as attentive as she can be so long as you’ve come equipped asking all of the questions that concern you. Come prepared to make your visit easy breezy. For those who mistook her efficiency as being rushed and not feeling like they received a more thorough exam, I can recognize this may not be your cup of tea. I will still stay with my primary physician who knows my history extensively. But I am so happy that the next time I have a minor issue, I don’t have to make the dreaded trip to the medical center and deal with parking. Now I have Dr. Nguyen right across the street!

New to Houston and looking for a new doctor. After reading all the wonderful reviews on Unilocal; I knew i had to go here! I scheduled an appointment and showed up on time. however the front desk saw that it was not a local insurance and told me they did not take it. I called my insurance the following day and in fact they did take my insurance. and insurance rep told me that the office should have verified everything.
Anyways. so i set up another appointment. and finally made it to my checkup. I showed up on time. filled out the paper works. 10 min later was called in. The nurse took my blood pressure and told me to get into the robe and the doctor will be right there. I waited 27 minutes in the robe and the doctor still did not show up. I called the front desk (didn’t want to walk out in my robe) and asked when the doctor will show up. Doctor showed up within a min or so and rushed through the whole process. My physical was complete in 15 min. I feel like if I had to wait 30 minutes my appointment should be just as long. I had a lot of questions and it felt like she was trying to rush out to see the next patient. Although when I called to make the appointment they told me the time I went is the latest appointment is the latest time they have. And the doctor told me I was finished. I was about to grab my things and leave and I was stopped by the nurse to take my blood sample. Wish they’d taken it while i was waiting for half an hour!
Debating whether to find a doctor or not…

They took me in pretty quickly. I didn’t feel a connection with her. I was in the room with her maybe 10 – 15 minutes while she did the well women checkup.
Had my blood tests, and when they called me for the results everything was fine but they didn’t check my vitamin D levels. That was disappointing because as a woman, vitamin D is very important. The nurse asked if I requested that to be checked but it’s one of the main things they should be checking for. My other health care provider did that test without me asking for it. People love her and don’t have to wait long periods because she doesn’t really take the time to get to know you and ask questions.
I recently called to check how much it would be to have a blood test of any deficiencies on vitamins and minerals. They told me I had to call Quest I believe and ask them for a price. I am paying YOU not the office who draws my blood, so why should I call? No help, I couldn’t even get through to Quest.
If you don’t really care to feel connected with your doctor. Go for it.

Not sure how you’re supposed to review a doctor… I don’t go to any doctors very often (until my wife makes me)
Staff was friendly and efficient, Dr. Nguyen was very knowledgeable and helpful. They open early which is good (7:30am) but they close super early too (I think last appt was 2pm). I was in and out of there in 30 minutes.

First time to see Dr. Nguyen this morning, and let me tell you… EXCELLENT and wonderful professional staff. I’ve actually never been to a better doctors office in my life. The wait time was very minimal and everyone introduced themselves by name and were very welcoming and friendly, which isn’t a norm for me cause i usually feel really uncomfortable going to see a new doctor or be in any medical facility for that matter.
Anyways, i told Dr. Nguyen my medical history and she typed it all out for me on her laptop, I really went in depth about all of my medical problems/​issues and she gave some wonderful recommendations. She refilled my current prescription and recommended me a Dentist, Dermatologist for my severe Psoriasis, and a Psychiatrist for my Anxiety/​Tourettes and other neurological crap i have that is bone crippling to live with.
Also, she had me do some blood-​work to make sure i was healthy and even recommended a DNA test swab to see what medications that were biologically/​physiologically good/​bad for me. (I didn’t even know that kind of science existed until now in pharmacology!)
She has been the only doctor I’ve ever been to that actually sat down and listened and gave really good advice and recommendations and cared about me as a patient, and a new one at that. I am so thankful that you are in practice and have a wonderful staff, i will definitely be back as a patient and you will be my Primary Care Doc. 5 Stars all the way!

I moved to Houston from Florida and needed a good doctor. My good friend recommended Dr. Nguyen and I’ve been going back ever since.
She is extremely detail oriented and really personable. One of the best doctors I’ve ever had.

Since I cut ties with my former dermatologist last year (see my not-​so-​nice review of that doctor), I had been meaning to find another doctor but didn’t get around to it until I found myself with a baaad case of itchy flea bites (a few hundred of them!) after rescuing a stray mangy dog and her puppy (no good deed goes unpunished!). A quick Unilocal search led me to Dr. Nguyen. If I wasn’t persuaded enough by her fabulous reviews, I’ll admit the fact that we share the same name and spelling may have won me over.
I called on a Wednesday morning and the receptionist let me know that they were booked up that day but I could come and sit in the waiting room in order to be rotated in between appointments. She said in that case I should expect to wait up to an hour, time which I didn’t have, so I instead scheduled an appointment for the next morning. I am pretty impressed I was even able to get in within 24 hours as an appointment with my previous dermatologist typically required scheduling at least a week in advance.
I arrived a few minutes early for my 11 a.m. appointment on Thursday. Parking was easy in the building’s (free) private lot, and there was plenty of additional free street parking for overflow — none of that medical center parking BS I have come to loathe. When I checked in with Dr. Nguyen’s receptionist I was handed some standard paperwork for first-​timers. Thankfully it wasn’t overly lengthy or confusing and only took about two minutes to complete. Around 11:15 I was escorted back to a private room where Dr. Nguyen’s nurse Catherine recorded my height, weight and blood pressure and asked me some initial questions about why I was visiting and any allergies I may have, which I assume she reported back to Dr. Nguyen. Catherine was incredibly cheerful and sweet, and it looked to me like she really enjoys her job and the patients.
A few minutes later, Dr. Nguyen came in to check my bites and to ask me questions about any medications I am taking regularly and to write me a prescription for the itching. She was extremely nice, thorough, and up-​to-​date, recording everything in her iPad. She even asked about my profession and seemed genuinely interested in getting to know me, which impressed me very much. It was during this time I noticed a cardstock stating that Catherine was recently diagnosed with rectal cancer and is currently undergoing treatment. I was really shocked and amazed since she had such a vibrant personality and appeared very healthy. I felt immediately humbled that she is going through such a physically and emotionally difficult time yet she has the strength to get up every morning and come to work, and does so with a smile.
Catherine came back in to administer a cortisone shot (which didn’t hurt a bit!) end explain the medications that Dr. Nguyen had prescribed. I mentioned that I had seen the flyer and that I wish her the best during treatment and recovery. She was so gracious and thankful, and asked that I keep her in my thoughts and prayers as she does battle with the cancer. She even showed me that she was currently hooked up to an on-​the-​go treatment which was being administered to her throughout the work day via her fanny pack. She was just so positive and full of energy that it made me really reconsider the trivial things I am finding burdensome in my own life. I definitely didn’t think I’d be getting a lesson in humility from a trip to the doctor’s office, but I take life’s hints as they are presented to me.
I was out the door by 11:40 with prescription in hand and ready for pick-​up from my local pharmacy. This really was among the easiest and most enjoyable experience I’ve ever had at a doctor’s office, and I know I will be back in the future.

I’ve had the same doctor for 20 years, but I got tired of taking off from work, and driving back and forth to Tomball to see them. A friend of mine suggested Dr. Nguyen. I called and was a blessing to get an app for a new patient in under two weeks, which is a pretty decent response time in comparison to most.
Her office is conveniently located in town. Everyone of the staff was nice. The receptionist, the nurse who took me in, and the young lady that took 7 vials of my life force. Very pleasant, professional, and welcoming.
First the nurse and I discussed my medical history. In its entirety, which doesn’t happen so often. It’s usually a cursory survey. So that was nice. When the good Doctor rolled in, she recited it damn near word for word. So their internal communication is awesome. The doc spent a good 30 – 45 minutes with me reviewing everything in my history and meds. That was before the exam. Most docs don’t take time and rush. Dr. Nguyen did not. She took her time, answered everything and gained a very satisfied patient. She’s extremely knowledgeable, very approachable, and easy on the eyes. (Just being honest).
If you’re in the market for a new doc, give her a shot. You definitely won’t be disappointed!