Heather M Wilmore, DDS

I really liked this office at first, but am starting to be unsure if this is the office for me. Everyone is friendly at this office and it has a nice atmosphere. However, over the past two years or so that I have been a loyal patient, things have gotten less and less professional. The last time I was there, in January, doctor Wilmore barely spoke to me, instead gossiping with the assistant with me in the room. This was not the first time I felt this way. Since I have been seeing this doctor, I have been noticing less and less professionalism with regards to the amount of attention the dentist gives me and more and more attention given to personal problems.
My other concern is that I had a filling done that will not stay on and is beginning to ache, so I will be seeking a second opinion to determine what else can be done. I am not sure if this is the fault of Dr. Wilmore, and that is partially why I am seeking add’l professional advice.
Furthermore, I had to cancel my routine cleaning and exam due to having a baby the same week I was scheduled for my cleaning. I explained this when I called the cancel the appointment and also expressed that I would call back in my own time. Since then, the office has called me multiple times a week and has been sending regular emails and text messages. I am feeling harassed.

Omg where do I begin. The staff here was amazing for my first time visit Liz and Ariana made me feel right at home and then to top it off Dr. Wilmore did too. Dr. Wilmore was very thorough of what all was going to happen with the Invisalign process. If you want professional, upfront, good customer service staff don’t pass the chance of getting with Dr. Wilmore. Plus the office is superb! Oh and they offer water if wanted. Lovely staff and doctor!!!

The impression that I got from this dentist office.
It is very nice. It’s got built in TVs so you can watch movies or whatever while they work on you. the décor is all fancy. I went because I had a local deal or whatever and am new to the area. So if I can get cheap services and discover a potential new dentist that would be great. They seem accommodating but only to a certain point — I had an appointment and work kept me over seas for an extra few weeks. I called in to reschedule and the receptionist Nancy was a bit short with me. which is strange — she was very polite in person. maybe she was having a bad day… but she sorta implied that she would refuse to reschedule me. Condescending really — how dare you waste our time. Threatening to not schedule me in because of my unplanned work life… not a good business strategy.

Could not have had a better experience with Dr. Wilmore and her staff. I had a very early appointment before work and the staff were very quick and made a point to have me in and out as quickly as possible. The staff were super nice; and the thing I appreciated the most was that when I told them up front that I had no insurance and would be paying out of pocket for everything, they were totally understanding and went over the cost of everything before doing anything additional to the cleaning and xrays. Dr. Wilmore is great. You can tell that she really cares about how your teeth look and wants to make you look and feel as best as possible. I even had some slightly jaggedy teeth in the front from grinding which she buffed out for free, and they look awesome! Lastly, the office is beautiful and very comfortable. Thank you Dr. Wilmore and staff for your awesome care! :D

I went to Dr. Wilmore about 16 months ago to have a crown replaced. She is super nice and her office is beautiful. Her staff is really friendly and helpful. Unfortunately, she doesn’t take my insurance and so I changed dentists. My new dentist did routine x-​rays and found that the crown she had put on was leaking. Because the crown had just been placed 16 months before, insurance wouldn’t cover another one. I called Dr. Wilmore’s office and explained the situation. Although they usually only guarantee crowns for one year and mine was 4 months over, she went ahead and took care of the problem and replaced the crown free of charge! I think that it was awesome of her to stand behind her work and take care of me the way she did. I had the new crown placed today and it feels good. Hopefully this one will not leak. I guess sometimes they can leak if the lab didn’t make them correctly or the mold wasn’t taken correctly. Either way, I am very happy with Dr. Wilmore’s customer service and think she is very kind and professional. I would go back to her if her office accepted my insurance but unfortunately it doesn’t.