Hi Tech Foreign Car Service

I was a customer here for over 10 years because I purchased a used car from someone who pointed me to this shop to verify repairs done on the car I was buying. I took that car and several other cars back to this place for minor things like ignition switches and for major service like timing belt replacement. The rates are not cheap buy better than a dealership. Expect to save about 20−25% compared to dealer pricing.
The problem I had that made me quit the shop had to do with a manual transmission in my car that was leaking at the input shaft. The seal to fix the leak costs $ 12 but to change it requires complete disassembly of the transmission. I removed the transmission from the car and took it to the shop to get the work done for $ 400. A few days later I picked up the transmission and took it home. I found it was jammed and would not shift into any gear after installing it in the car. I removed it then took it back and they kept it a few days before I got it back the second time. This time it shifted okay by hand so I installed it. About 3 weeks later when I was changing gears from 3 to 4 I heard a loud clunk from the transmission and «broken metal» sounds as the car was rolling down the road. I pushed in the clutch (to stop spinning the input shaft) and coasted into a parking lot. The car was now jammed in 4^th gear. I had to tow it home for $ 110.
I called the shop to tell them what happened. The transmission was now junk and I was reasonable in asking them to compensate me when I asked for a partial refund. They did not work with me and I was out the entire $ 400. I had to buy a used transmission for $ 500 and install it.
So, total loss on this was $ 1010 plus the time it took me to do this job 3 times all over a $ 12 seal.
Ownership has not changed but the service has. They refuse to admit they made a mistake and will not honor even a highly reasonable request to retain a customer.
Unless it is a really simple job I would not recommend taking your car here.
On another visit way before this incident I left my car there for service and found it parked under a car that was on a lift. The car on top had an oil leak and spilled oil on my car’s roof. I was kind of pissed off but it did not turn into a big thing then. The transmission thing broke the deal and I will not be going back.