Houston Plans and Permits

Assisted my company, Debo Homes, in obtaining building permits for a custom home in the city of Houston. Professional staff and promptly answered all questions. Yajaira provided me with updates and was very helpful. Thanks again.

I contacted this company to engage their services on a small project, and was asked many questions by the lady answering the phone to ensure it matched the services they provided. She was very friendly, and confirmed it was a perfect fit. She said she would have Hugo give me a call once he returned as he would be handling the service. A couple hours later I did receive a return call from Hugo, but was driving at the moment and therefore could not take the call. He left a voicemail message, and I called him back about 10 minutes later and left a message for him with the receptionist. Over the course of the next 2 weeks I left 2 additional messages with the receptionist, and 1 message on Hugo’s mobile phone message in addition to 2 additional calls to his mobile for which I did not leave messages. None of the calls was ever returned. What started out as encouraging the first day I contacted Plans and Permits, turned out to be a most disappointing experience. It’s incomprehensible how a service provider can think it’s appropriate to simply ignore people like this — very poor. If they can’t offer the service or don’t want the business, simply say so rather than be so rude!