Ivision

I cannot say enough positive things about Dr Maianh tran and this office. They’re extremely easy to make an appointment with, they are easy to work with, and they give sound advice. I would highly recommend them to anybody!

I would highly recommend Dr. Melissa Do. She’s super sweet and really helpful. Every time I come for an eye exam or contacts exam, she makes things super easy for me. It’s a little out of the way for me, but totally worth the drive!

I’ve been seeing Dr. Tran (pun intended) for about 10 years or more now. I’ve always been happy with the results of my exams with her. My glasses and contacts have always been right. She and her office have always been on top of following up on new contact prescriptions to ensure they’re just right. She’s given me excellent advice regarding bifocals and progressives and astigmatism contact lenses. And now, thanks to the Affordable Health Care Act, my co-​pay through Blue Cross/​Blue Shield is only $ 20 for an eyeglasses-​only exam, whereas an exam with my previous insurance would have cost much more. Thanks Obama, and thank you, Dr. Tran. :-)

My boyfriend just went in there to see if they could assist him with putting his contacts in (he’s never worn contacts before) and to say they weren’t very helpful would be an understatement.
In their thick Asian accents, they said to him, «Why they not teach you how to put them in when you buy them? Ohhhhh, we have to charge you $ 30» his response was basically I was busy when I bought them and the $ 30 charge is fine, can you please just help me put them in and stop talking about my contacts, where I got them or why the place didn’t show me how to put them in.
They kept harassing him about his contacts and where did he get them from and why he didn’t already know how to put them in versus helping him put them in and taking his money (he was more than FINE paying their fee!!!).
Based on his experience, I would definitely not go to this place or recommend it for any of my eye care or lenses.

I’ve been to maybe 3 eye doctors in my life and this one doesn’t seem right. The contacts examination was cheap compared to some other shops nearby. She made a mistake when I told her I wanted to put my contacts exam’s cost under my insurance allowance. But thankfully it still worked out since I ordered contacts from
and it was barely over my allowance limit. Dr Tran herself is very fluent in English and is sharp. I question her practices of trying to pressure me to order contacts through her. She charges prices that are 100% more than online sellers. Probably wouldn’t go back or recommend her.

I just needed to fix the nose cushions and get my screws tightened on my shades. Stopped in here and they did it for $ 5 bucks in 5 mins. I know its not much to do for glasses but my short and sweet visit was pleasant.
Obviously I can’t comment on prescriptions or otherwise… but if you need a quick tune up… they can do the job!

I was really shocked to see the bad reviews of this place. I guess it’s a good thing I went before I looked that the reviews. Actually the first time I went was last year. I had just moved down here and this happened to be the closest optometrist to me so I chose her. I hadn’t purchased new contacts in a year and it had been even longer for my glasses (maybe three or four years). I was planning on getting new contacts first and then waiting a year and getting new glasses so I could get both covered by my insurance. Well, as it turns out my glasses snapped in half and I tore my last pair of contacts. Yeahhh…
So anyhow, I made a quick appointment and MaiAnh was able to see me that day (and she is open on Saturdays… major plus for me!). I was able to actually use my medical insurance to buy glasses and then use my eye insurance to buy contacts. It was really awesome. I got both contact and eye exam and was able to leave there with a pair of contacts. I came back later to pick my frames because she said I could pick frames at any place so naturally I priced out lots of different frame stores. I ended up getting frames at her place and of course the lenses were from her. The only thing I regret is not going to 1−800-CONTACTS to get my contacts. I ended up ordering them through her since it was easier. It is always more expensive at the optometrist. I am planning to go for my second visit soon and I will update if I have a different experience.

I actually am quite picky about services, and particularly health services, that I receive. I have terrible vision and have been going to one eye doctor or another for almost as long as I’ve been alive (that’s about two decades… or three, but who’s counting). I wrote off TSO and other chain eye doctors long ago because I felt like I was being pushed through an assembly line of eye doctors, glasses fitters, and contacts orderers.
I’ve been going to Ivision and seeing Dr. Tran for two years now, and I’ve never felt the assembly line feel that you often get from the larger chain stores. Dr. Tran herself was very knowledgeable about my insurance plan and was able to explain all of the nuances of my coverage plan to me when I arrived and started asking questions about my coverage. I did have the contacts exam (it was pretty clear to me that I was participating in a contacts fitting exam when Dr. Tran asked me to go try the contacts on… not sure how the previous commentator made it through the entire contacts fitting exam without realizing that she’d taken this necessary step), and I was actually pleasantly surprised because it did in fact seem much more thorough than contacts exams I’d had in the past. There were a couple of different machines and different tests that I hadn’t recalled taking in the two decades of eye exams that I’d had in the past, so I asked Dr. Tran what all the new ones measured and revealed about my eyes. She was very patient in explaining to me the details of the tests and of my eye health, so I decided to take advantage of her patience and ask her what in the world «20÷20» means. Of course I know what it means — it means you can see well — but I’ve never understood what it REALLY means or what it REALLY measures and I’ve never had the courage to ask any of the other impersonal eye doctors I’ve had previously. She explained the concept of «20÷20» to me without a wince or any sign of impatience, and it was then that I knew that she would be my eye doctor for a long time.
I actually have only bought contacts over the last two years (my eyes are terrible as I mentioned previously, so not only is it generally unpleasant to catch glimpses of myself in spectacles reminiscent of coke bottles, but it’s also quite expensive to have those coke bottles made in the first place, so I only buy them every three years or so); however, I have flirted with the frames in the store on occasions while I’ve waited for my eyes to dilate. If you’re looking for pretty fashionable frames that are not your typical large chain company brand and style, I would also recommend stopping in just to check out the selection. I can easily find quite a few frames that I would like for myself, and once I’m ready to spend the money on new lenses for myself, I’m sure I’ll find the frames I’m looking for here as well.
I don’t typically post to these websites (and was honestly almost deterred from doing so today by the Unilocal registration page AND the required email confirmation), but when I came to look up Ivision’s phone number and saw the reviewer below described a very different experience from my own, I felt it important to take the time to post my experience as well. Hope this helps :)

I’m not picky when it comes to vision services, but I have some issues with this place.
Prior to my first visit, I called and specifically indicated that I only wanted a regular eye exam… no contacts exam because my current insurance doesn’t cover it. When I arrived for my appointment, the optometrist, MaiAnh Tran said «You know your insurance doesn’t cover contacts exam, right?» to which I responded «I know.» So, her assistant took me to the back and began a series of tests. It had been over a year since my last exam, so I wasn’t positive, but it seemed to me like she was performing a contact lense fitting. Due to my uncertainty, I kept my mouth shut the whole time (my mistake).
When I was done and ready to pay, Dr. Tran told me what my total bill was, and it was definitely more than I expected. I was charged for a regular eye exam + «premium» contacts lense fitting (due to my poor vision and astigmatism), when I specified a regular eye exam only! Umm, excuse me? I understand that this could have been a case of simple misunderstanding, but I thought I made it very clear when I set up the appointment that I ONLY wanted a regular eye exam. I just felt like Dr. Tran was trying to throw in whatever services she could to get more money out of me. She wasn’t apologetic. She even tried to defend her case, stating that she warned me that my insurance didn’t cover a contacts lense exam. I thought she was confirming that we weren’t doing a contacts exam! I didn’t end up paying for the contacts exam, thank goodness!
On another occasion (today), I was supposed to go in for an appointment at 2. I receive a call at noon telling me that my insurance was declined. I set up the appt over 2 weeks ago, and you’re just telling me NOW that my insurance is declined? So I call my insurance company to investigate, and in fact, the insurance was NOT declined. I am eligible for the services. I’m not sure what is going on with this particular optometrist, but it seems like there are a lot of «misunderstandings.» I decided to just cancel the appointment. I will be taking my poor vision elsewhere.