Jack In The Box

The wait time is ridiculous in the drive thru. And, please don’t let it be after midnight and they’re cars in front of you. Be prepared for a 30+ minute wait…

Rudest customer service ever in life. Normally this location is pretty awesome idk what’s up with the new nightcrew they’re terribly rude. Specifically the younger gentleman taking orders. He half added handed me my bag, didn’t ask if I needed anything and looked at me crazy when I requested condiments. My order was messed up and I ended up going back for more rudeness. I’m done with this location.

Poor and unfriendly drive thru service. They got the order correct but there were no straws, napkins or condiments provided. The food came out ok. Fairly mediocre overall.

Do not go here! Oh my god, immediately after I ate my food I felt sick. I was nauseous all night. I felt like I was going to be physically sick. I started getting chills, and shaking. About 3 hours of eating the food I got sick and threw up twice. It was terrible. The next day, I still felt sick to my stomach. My whole body ached. It was terrible and the food wasn’t even good!!! Don’t go here, I know multiple people have have also complained of getting food poisoning here.

Drive Thru not recommended at all! Took me more than 20minutes to get my food. There’s no way out of the line if there are cars in front of you. Good luck getting ‘fast food’ here.

Yeah so pros are nice newer building,
Cons: ghetto people work there, I got diarrhea 1 hour after eating there,
I better get a refund when I ask for one tomorrow. My intuition was telling me not to go here but I did, Fuck.

This location is convenient because I can literally walk to it from where I live. However, they are always so slow at this location even with the simplest orders.
I’m giving it three stars because the orders are always accurate and some of the employees are very nice.

This place is so gross and it keeps getting worse. They never get orders right. I’ve never got undercooked meat before from fast food but this place made it happen! I asked for a dr pepper thinking «how can you f*ck this up!?» And sure enough they gave me what tastes like a very old and flat soda with zero ice. I’ve never heard of a fast food place to give you no ice, maybe too much but not zero ice. But like I’ve said before this place likes to do a lot of firsts. They’re really creative that way. For such a nice neighborhood it’s really a low quality establishment.
PRO Tip: go down the street to the dairy ash ford location. You may not still get smiling faces but you will get the food you ordered, cooked completely and not have to wait a half an hour.

The food was decent… once I got it. But I have pulled out of the drive thru on three occasions at lunch because they were glacially slow. The two times I got food, the drive through was a 15 – 20 minute affair for 5 cars.
Not sure what the problem is at this location… but it is way down on my list because they are REALLY SLOW!!!

This is by far the worst drive-​thru service experience I’ve ever had in my life. Bertha (Hispanic lady) gave me my iced coffee without a «hi» or «good morning». Then I sat waiting for my Sausage Croissant breakfast sandwich to be handed over. After one minute, she opened the window and said very rudely, «you got it, GO!» I was so taken back, she could’ve asked politely if she could help with anything else but instead she whooshed me off with her impolite tone of voice and hand gesture like I’m a pest. I politely responded that I was waiting for my sandwich. She then looked at her copy of the receipt and saw the bag was right in front of her the entire time. She proceeded to hand the bag over without an apology, thank you, or good-​bye. Not even an apology! I find that completely unacceptable; her attitude telling me to go away and not apologizing for failing to give me my complete order! Clearly, she did not want to be there and nor should she be in services. She should be terminated and go to Chick-​fil-​A to experience what the real drive-​thru service is supposed to be. I live 5 minutes from this Jack in the Box, but each time I visit, I am reminded why I stopped coming. I came today to try the new hazelnut iced coffee specifically and this visit will be long remembered. I will not be going back, EVER! Jack in the Box used to be one of my favorite fast food restaurants before this location opened up. The food quality at this location has been mediocre but service was always okay until this very unpleasant visit. What a morning to start off my day!

Worst customer service ever. The girls who work here are incredibly rude. You say thank you they just close the window. Food is never right. Last time I stop here. Corporate really needs to get over there fire them all and start over or do some serious training.

This is the absolute worst fast food drive thru I’ve ever been to. The service today was horrible, slow with bad attitudes. Too many options around to go back here.

Please take actions and call corporate for the most disturbing service and horrible attitudes from the hispanic manager lady!

I’ve never been here where they have had adequate staff or had the product you want in stock. Tonight was no exception.

Poor Services. I’ve eaten here many times at this specific jitb, I have not realized that the workers there do Not use their gloves on your orders! I’ve seen a customer complain on his Tacos saying he doesn’t want them because a lady worker didn’t wear gloves to make them.
This place is Slow in making your Order, I wait like 10 – 20 minutes every time for my order. Workers their always been rude or seem to not care nor appreciate your order!
They are All mostly Hispanic women so have a better approach to Hispanic Customer and are More polite to them. Why Not be polite to all customers?
This place does Not aim to Please!

This is the very last time I visit this location. Waited over 30 minutes in the drive thru with no apology or explanation as to what took so long, extremely rude customer service. When I get home the order isn’t even correct. I am I very patient person and I know things happen but I’ll save my money and go elsewhere.

Chicken strips, somewhat flavorless, served hot. Curley fries served cold. Soft drink was all seltzer and little syrup. Server asked me 3 times if I wanted any ketchup or sauce, but didn’t offer to change my drink. Jack is off his game here.

There’s nothing special about Jack in the Box, except it’s quick, easily accessible from anywhere, and cheap. I’m always happy with my selection and have never had an issue with their customer service. I’m been on a Nacho Taco kick. These are so good! They are loaded with meat, nacho cheese and jalapeño’s. Delicious! The Chicken Fajita Pita is another one of my favorites, it’s also the most healthiest thing on the menu. Overall, Jack in the Box is my quick «drive through» place and I’ll keep coming back!

I never get good customer service here. And last night I stopped with my wife to get a shake for dessert. We tried walking in and the DOORS were closed, it was only 9:30pm! «Yelpers» this place shows on the sign out side that the closing hour is 10:00pm. I WISH they would have NEVER build this jack in a box. The only good thing about this place is how close it is from home. But from now on we’ll drivethe extra miles to get better Service.

It’s sad that this location is so darn convenient for me… I enjoy Jack in the Box.
They can’t seem to be bothered with pesky issues like the drink fountain not working, or the urinal in the mens room is clogged and overflowing. Every day, the area around the straws and lids is disgusting.
Avoid this place… unless you have no other choice.