The employees at Jack John Varcados Shell always go the extra step to make sure their customers and their community are taken care of. I work just around the corner and I have seen them perform locksmith services and battery jumps as a courtesy on my customers vehicles. I have used them for my vehicles for over 15 years and have always trusted their services and recommendations; from the easy drop offs to the overnight repairs.
Bill F.
Évaluation du lieu : 5 Houston, TX
This service station has been in business for 50 years, and they are always very busy. They are very busy because they do a great job. They have for my car and my wife’s car for years. When the Nissan dealership advised my wife to sell her car for a trade-in, since they could not fix it, this service station diagnosed a simple $ 400.00 repair, and the car is still running great 2 years later.
Michelle W.
Évaluation du lieu : 1 Houston, TX
I have been going to this shell station for years. Would drop the car off and walk my dog home around the corner. Always got my oil changed and tires rotated and then one day I got a call saying that the lug nuts on my tire were damaged when they took the tire off. When I questioned the owner about what happened and why he immediately yelled at me. I was in shock and after being told that I would have to pay $ 150 for a simple lug nut replacement I knew that I would never come back to this place again. Living around the corner for years and being a solid customer I am at a loss as to the lack of professional customer service I had from the owner himself. My advice is take your car somewhere else where they won’t rip you off just because you live in a nice neighborhood.
Jonathan C.
Évaluation du lieu : 1 Houston, TX
I waited next door at the Starbucks for an hour and a half and they never got to my car. They said it would take 45 minutes. Wasted my day, no call to say it was going to take more than twice as long. I just took my keys and left and nobody seemed to notice or care. Took it somewhere else and they did it in 20 minutes.
Rachel O.
Évaluation du lieu : 5 Houston, TX
Wow! Great family run business that we have been using for 10+ years. Honest, fast hard working and personable. Happy, happy each and every time! Thanks Guys!
Paeton W.
Évaluation du lieu : 5 Houston, TX
Randomly stopped in to see if they could fix a light and a few other things including an oil change. They were very professional, helpful. Will definitely return if I need anything on any car done!