They use PayPal so be aware of the refund policy if you decide to change your mind on a product, online customer service was great, very cooperative in my refund process. Expect 3 – 5 business days for a full refund if the order was already processed.
Isabel P.
Évaluation du lieu : 2 Houston, TX
So the mister and I are starting to look for engagement rings and just wanted to really shop around. While at the Galleria, minus well just peep our head in and see what they have to offer. Even though Johnny Dang is not in my list, I thought I just might get surprised… and I didn’t. Johnny’s selections are custom and his own brand of jewelry and ‘unique inspiration.’ They carry from non-certified diamonds to up to GIA(the best) certified. I was even considering purchasing a loose diamond from them and putting it into a setting I liked at another store but we will not be returning because of… service. Most of the time there are only 2 people in the store. An Asian lady who sits behind the counter, unenthusiastic and expressionless. You may encounter the Indian dude, Bobby who does most of the talking. He is nice at first… but maybe after 10 min of trying to just look at pieces or asking questions… it just deteriorates. Things he said and things i didn’t like… — He was very pushy and forceful at times. I have experienced the pushy jewelers but he was very very forceful that it was just rude. — Says he doesn’t have time for us if we didn’t know what we wanted but I did. I told him the diamond I wanted once we walked in. The cut, the clarity, color, and carat. — He said he didn’t have time for us and that we would be wasting HIS time. THEN he would say, he could look around for us since he’s «not doing anything right now.» Suddenly he had time? Well duh, we are the only one’s in the store and your bored butt was just on your phone. — Oh, but for him to «help» or «look» for the diamond we want, we had to put a $ 100 deposit so he could«work» for us. Such BS. — He said«buying a diamond is easy. It’s simple.» uMM… I guess if you have money to throw around but we see it as an investment and a BIG deal. Throwing down thousands of dollars is a BIG deal and not something we just make a decision in 5 minutes. — Anyway, I didn’t see any setting I liked but I am not sure if nothing caught me eye or I was just turned off by the tone, attitude, and assumptions Bobby was portraying to us. I have been to other jeweler shops that are respectful and professional. I did not get it here. Not from Bobby… He was quite rude when he said he didn’t have time to waste on us and we would be wasting his time. That’s fine we will ‘waste’ our time and money at another location. Jewelers know when it comes to purchasing a ring… an engagement ring for that matter. its about the«experience» in searching and purchasing. The search continues… but don’t put this place as a must stop if your looking for an engagement ring.
David N.
Évaluation du lieu : 4 Houston, TX
Some of us have heard of him, some may have no idea who TV Johnny and Paul Wall are. Nevertheless when I first moved to Houston, I fell into that whole diamond grill in my mouth fad and went to TV Johnny for it. Now perhaps most of you aren’t into the whole grill thing but rest assured, Johnny & Co has everything that you could possibly want out of a jewelry store. Custom fitted bracelets, pink diamonds, yellow diamond, blue diamonds, even black diamonds all priced at a bargain. From high end to attainable prices for the average person to get their shine on. The customer service here is friendly unlike many other high end jewelry stores where the sales staff are snooty just because they are known for the color of their box. They will work with you so that you can get your wrist, neck, or mouth piece accessorized. As a bonus, you might run into a celebrity here as they frequent Johnny to get their jewelry. I still have my grill and jewelry pieces do you have yours yet?