Long Point Pest Control

We’ve been using Long Point Pest Control for years now. They treated our old house, performed the termite inspection on our new house, and still do our yearly treatments. We don’t ever see bugs. Their services worked great for both of houses. Also (important stuff for us), they are considerate of areas where our kids play (the spray is safe after it dries anyway) AND the spray they use doesn’t kill lizards and frogs which we like to have around.

Used them last year for rodent removal in our attic. Had to call again as the problem has not been solved. They showed up without a ladder. I was told that someone could bring a ladder in 45 minutes. Very frustrating as they place no value on my time. I asked that the manager call me immediately. No apologies made. Just a very circular conversation. Long Point Pest Control doesn’t value my time, they are unable to apologize or take responsibility… it was clear they they could care less about my business. But they are very good at making excuses. She actually could not admit that a ladder is necessary for rodent removal from an attic. You won’t be able to get rid of them unless you can find their entry point, right? I will never use them again. The only positive thing I can say is that Frank (who came out to my house) was always polite and on time.

Long Point Pest control has been our exterminator for years. Very professional! I first used them at a house I was renting. When we moved in we discovered there was a serious roach problem. I was referred to Long Point by a neighbor. They came out — on time — and solved the roach problem. They are great about reminding you when you are due for service and then they show up when they say they will. This is a company I love to do business with! Old school customer service! I highly recommend them!

I understand sometimes folks may have service difficulties on occasion but some of the Unilocal reviews left for this business and the folks leaving don’t pass the smell test. Anyhow, we’ve been using Long Point Pest Control for 7+ years in the Memorial area of Houston. They’ve been pro-​active in appointment scheduling for our quarterly service and they’re dependable in keeping their service times/​windows. The techs I’ve met have always been helpful and readily give advice about DIY steps we can take to keep our house free of pests. They’ve also helped identify critters when we find intruders. They must be doing something right because they’ve been serving Houston for several decades. We happily endorse their services.

We were out doing a job in Miami and I got a call from M who was watching my place that there was a pest problem. No problem, asked M to find somebody to take care of the situation and she called Long Point Pest Control.
They came to spray. About a week later M told me that the problem hadn’t been taken care of. Unfortunately, I was stuck out in a stakeout in Miami and couldn’t do anything about the situation. I told M to just drop a few bug bombs.
Once I came back from the mission, successful btw, but only by the hair of my chin, the problem had been cleared up. M said once she bombed the place and cleared things out, it all cleaned up.
Long Point called me to schedule another appointment and I told them about my concern. They deflected all responsibility, tried to blame it on me, and the final straw was their denial of culpability by saying I hadn’t called to complain to them.
Cliff Notes
Came to spray my place
Didn’t take care of the pest problem
When complained, they deflected all responsibility
Rude, bad attitude
Worst pest control company ever. Don’t ever use them.