McDonald’s

This has to be the worst McDonalds I’ve ever been to! I tried to go here on a 30 minute lunch break before, and that was a huge mistake. I only ordered two chicken snack wraps and a diet coke and waited 20 min for my order. The service is so slow it’s not even funny. I mean this is fast food after all smh! I would have left, but I didn’t have enough time left to go anywhere else. I did decide to give them another shot a week later, because I gave them the benefit of the doubt and came up with the notion that they were just short staffed. Round 2 was looking a little more promising. I ordered the premium chicken wrap meal and received it in what must have been record time for them. Needless to say, I was thoroughly impressed! Then as I pulled away I took a drink and realized they had given me dp instead of diet coke. No big deal I thought I’ll just double back around and get this squared away. By this time a couple of cars were waiting at the drive thru, so I bypassed them and went back to the window. I sat at the window for a couple of minutes and received no service. I decided to honk my horn once in order to get someone’s attention. This worked, but did not get me any service. Instead I was ignored. By now I was becoming a little irritated and honked a few more times with the same results. I knew they weren’t coming so I threw my large drink against the window and drove away vowing to never frequent this subpar established ever again. Not to be a jerk, but this McDonalds is the reason fast food employees will never make $ 15 an hour! Avoid this McDonalds at all cost. Nothing against McDonalds just this franchise!

Okay, normally I wouldn’t review such a major chain that everyone and their mother has been to. But I just have to vent my frustration at this place. I mean, I’m a McDonald’s fiend. I have loved them my entire life and blame them (lovingly) for my wonderful pooch that I’ve accumulated around the midsection. That being said, it takes a lot to bug me when it comes to fast food. I don’t expect gourmet dishes, fantastic service, or even correct change. However, yesterday’s experience took my normally crappy experiences with them to a whole new level.
It was around 11 and I was locked out of the house for another 10 minutes or so and I figured that some really greasy food sounded good. Normally we go to the Taco Bell around the corner, but seeing as how I’ve had it three times in the last week and a half, we opted for some of the Golden Arches. I pull into the drive through and got told «Hold on» immediately. After about 2 minutes, the woman screeches something incoherently into the microphone and I politely ask her to repeat what she said. Annoyed, she basically yelled at me to pull up to the window.
At this point, I haven’t ordered my food, so I thought it was odd. But I’m not one to make trouble – and especially not at 11 p.m. when I should be in bed. I pull up and sit behind a truck for what seems an eternity. Finally he pulls up to the final window and I sidle up to see a very angry looking woman. «What do you need?» Whoa. Talk about your customer service. I order my food, she arches her eyebrows and says, «What, no meal?» Nope, just the burgers. She proceeds to swipe my credit card about 6 times (I’m watching my bill online to ensure she didn’t charge me six times), hands my card back to me and just stares. I think she’s waiting for the receipt to print, so I just sit there. «Why aren’t you pulling up?» Okay then. So, I pull up to the final window only to get a hand with a bag of greasy food. I look in the bag and see my receipt. I want to ask for some napkins, but the window has already shut in my face and no one is around.
I’ve never had a particularly good experience here, but never this outright rude. But perhaps, it was just a bad vibe which keeps us going to the Taco Bell down the street all the time even though I love my McD’s much more. Hmph to their bad service! How dare they ruin my favorite childhood past time?!