The worst, they didn’t even acknowledge us and we we waited for our to go food for 30 min. The cashier gave us a rude looks.
Joe B.
Évaluation du lieu : 1 Houston, TX
OMG! Really, if you r going to offer breakfast after 10:00 a.m. you might want to set aside an hour out of your day. Ordered an Egg McMuffin, sat and watched 20 orders go bye, not a lie, i counted, they post the numbers overhead. 22 minutes later, their excuse is it takes longer because they have to do something or the other, excuses, excuses, for incompetence. McDonalds, newsflash, you r serving inferior products, fried slurry chicken meat is gross, stop the seasonal stuff like McRib, it works, like pork is in season or something, should be available full time, what ever happened to popcorn chicken, real chicken, really good, loved them, have not seen them in 2 years. Get the news letter, real meat, good taste, your food prices are not cheap, they are on par with your competitors, but your quality is lacking, one cannot survive on french frie sales alone, which are usually sold cold, ever heard of botulism. Serving cold food escalates the danger of food poisoning, while waiting for my partners Egg McMuffin i waited 22 minutes to eat my McSlurry, excuse me McNuggets, they were cold, as were the fries, because they sat in a paper bag, on the counter. And yes the manager was right up front and was aware of our wait, i just do not understand the amount of time it took to cook up an egg. So dont think that i am someone who does not understand the stress of being a short order cook, i did it at Dairy Queen, Sonic, and a cook at a few resturants, there is no excuse. I got an upset stomach, regurged later, thank you for the horrible experience, that i was reminded of twice, later that day. Honestly the score would be in the decimals if they were available more like .01. OH… ONEMORETHING… FASTFOODSHOULDBEFAST! This would be the reason for declining sales.
Beth C.
Évaluation du lieu : 1 Houston, TX
I asked for ice cream in a cup with no cone. Of course I get to the window with them handing me ice cream on a cone. I told him I ordered just ice cream in a cup with no cone. The seem to really baffle him so he put the ice cream cone and a cup. #worstcustomerservice
SJ M.
Évaluation du lieu : 4 The Heights, Houston, TX
Majority of the employees are lil kids that attend Reagan/Davis… And they are gay. This McDonald’s is cleaner and has cuter boys than the one in Montrose.
Franklyn C.
Évaluation du lieu : 1 Houston, TX
Totallly a bad experience. Vagrant smoking by the door and asking for change. When I complained to the staff they told me they didn’t know what to do «with that», and rolled their eyes at each other. Then they threw my order on the counter. I’d ask to speak to the manager, but I don’t plan on going back, anyway. Not worth my money or time.
Linda B.
Évaluation du lieu : 1 Edgebrook, Houston, TX
Today I went there for the 1st time, when I got there a lady was asking the cashier to speak with the manager n she was clearly upset, then my order number was 174 n after 20 minutes I noticed they skiped my order n they were on order 178, I then asked for my coffees n they started preparing a new coffee at that moment instead of 20 minutes ago, then like 10 minutes later I went to check on the coffee n it was already brewed but nobody was preparing it yet, I then complained with the assistant manager(black long hair with a pony tail) and instead of apologizing for all the wait, she didnt say anything to me n she just turned away n ask the employees about my coffees n only then I got my 3 coffees, at that time a lady was complaining with the cashier that she got her order wrong n to my surprise another lady started talking to the other cashier n she told her she was missing something from her order, all of this happened in about 40 minutes… Ive never seen a restaurant this disorganized n Ive been in plenty of Mcdonalds all over the country and in other countries too so I thought it would be important to make this my 1st review on Unilocal. You welcome:)