Monkey Bizness

DONT HAVE A CHILD PARTY HERE! The staff is very rude and argumentative. They never came to the room with a hostess, brought our pizza late and yelled at me when I complained. The inflatables were so worn that my niece was injured and place smelled like dirty socks.

Nice set up with the private party rooms and the staff is always helpful with serving the kids during our last party. We will be back soon.

Great place kids had a lot of fun the workers are great patient and helpful, this is one place we will most definitely recommend to our family and friends

This place needs to replace or fix their inflatables. The price is outrageous and the moonwalks look exactly the same the last few years. Monkey joes is pricey too but cleaner and safer.

This place rocks!!! My kids love it, and the staff is great! The price for our daughters birthday party beat everyone else’s. I would recommend to anyone who is looking for a great place that’s affordable and fun with awesome staff.

I have 3 children, so we have had lots of Monkey Bizness parties! We like to go to Monkey Joe’s for open play since they have more inflatables, but love birthday parties at Monkey Bizness since we get a play room just for our guests. We’ve had 8 – 9 parties here and always had a great experience. At our last party the power in that part of the city went out towards the end of our play time. There was only about 10 minutes left, so the kids were starting to wind down anyways, so it turned out to be no big deal but they still gave us a reduced rate when my husband went to play. I think that’s classy since it clearly was out of their control. My sister plans PR events for a living and was very impressed with their level of organization and efficiency.

I just had my sons 3^rd birthday here this past saturday. I love the private parties, more room to play & no random kids. Pretty inexpensive prices for everything you get! My baby & all his friends had a blast. The service was great and the attendants were very helpful! We’ll be back if he wants a bounce house birthday again next year.

I was looking for places to host my daughters birthday party at and this seemed like a decent place for a reasonable price, especially since you did not pay extra for adults. When I wanted to set up the party I called and could not get a hold of someone so the next day I drove 45 minutes to ask about the parties and book it. The lady was extremely nice so I thought well maybe all their reviews about customer serve were wrong. Boy was I the one that was wrong! I went down there at the end of last week and told them I wanted to talk about a party I booked. I was asked to wait and the person at the desk kept checking people in that were just walking in. I ended up just leaving because I was clearly not getting the time of day. Today I called first thing in the morning and once I finally got through I was on hold for 10 minutes and then got hung up on. I called back several times until I just got in my car to drive the 45 minutes (plus tolls) to get there. Someone one finally called me back on the way there and explained that they were having problems with their phones, etc. but kept making excuses about what I had gone through on Friday. She also stated that this kind of stuff happens because they are the #1 facility in Houston! I get there and it was quit and easy to get my «refund» so I thought. When I got home I get a call from a gentleman saying they did not refund the money but charged it again! The receipts look the same so I had no clue. So now they have to refund me double the deposits and it will take 5 — 7 business days to get it! All they kept saying was we are sorry for the inconvenience. I do not normally except things for our trouble but this time we should have gotten something simple like a day pass because all of this was ridiculous and unnecessary. I was going to purchase one of their passes last week but thank goodness I did not because I will not be back. So all in all they have good customer service if they are not busy or if you are there to only spend $ 8.50 for the day. If you are having a $ 400 + party they could care less. If you do end up going for a day check out their website it states $ 6.00 Monday, Thursday, Friday before 11 a. m and they are charging $ 6.50 at the door which is not legal. So make sure to mention that to them to get the lower price.

Our first time visiting this place for my daughter’s friend birthday party! I’ve driven down this road several times and have never seen this place! You will never expect a «inflatable» jumping place is in this white building surrounding other businesses. When you get inside, you will see that it is a kid friendly place. We were greeted by their staff, who wasn’t very clear which party we were at… Anyhow, it was a great experience to have a birthday party with only the guests playing in the party room! Adults can jump and slide too! Great price during the week $ 8.50/person all day! Adults like children under 2 — child doesn’t need to pay. Place is clean and have several different types of slides/​obstacle course. There is a climbing wall and ski ball machine! This would have been a great place to play over the summer away from the heat! Great thing… air circulation was Great! Didn’t have a smell like most jumping places! I think there were several party rooms. Staff cleaned up the party and made everything go smoothly! Everyone must have socks on to play! Socks makes it rather harder to climb, but it’s needed for cleanliness! :-)

Don’t know where all the negative reviews r coming from but this place was great. The service was exceptional. The facilities were clean and organized. Our party had a blast. They cater from sarpinos pizza which I’ve never heard of before but was amazing. The manager was running around all over the place on top of everything, I love to see people taking charge of their business like that. We’re definitely making this our thing for kids parties. Loved the experience!

Took my cousins here a few times now and they always enjoy coming here. They can play for hours which is great to see them this happy. I wish this place was a little bit larger and fit more people as well as have more equipment.

The Monkey Bizness location at 9750 W. Sam Houston Parkway is amazing! The manager is so kind and helpful. The facility is clean and very well kept – certainly better than a lot of facilities. I am very confused by any negative reviews of this place. We had my older daughter’s birthday party there a couple of years ago, and we all had so much fun. My younger daughter (at age one) remembered Monkey Bizness so fondly that she asked specifically by name to have her very first birthday party there. Do yourself a favor and go and check it out yourself. I believe you’ll be very pleasantly impressed!

This is the email I sent over a week ago with no response. Obviously, they’re unconcerned with their paying customers concerns.
I am so disappointed by the party we had yesterday. We came to Monkey Bizness because our son enjoyed his party last year there. We loved the set up and having one room all to ourselves.
This year was subpar at best. The «party helpers» were nowhere to be found for the most part. At one point, a strange man was walking through our party room. He was not in a uniform nor did anyone from our party know who he was. The rock climbing wall, which most of the kids WANTED to do was out of commission every 5 minutes. They left the door between the rooms open and unattended so we had to keep ushering the children away from it. Again, where are the party helpers? There is a giant hole in the bottom of the big slide in the back. And at one point, the «relay race» inflatable started collapsing with myself and my son on it. Then when we were able to be pulled out, we landed on the floor at the bottom. There wasn’t enough air to cushion the fall. Not exactly what I’m looking for at my son’s birthday party.
In the party room, the assistant was so unenthusiastic, showing no personality and completely disinterested. I would have rathered cut my own cake than have her in there at all.
Overall, huge disappointment. I paid around $ 350 and did not receive anything near worth that amount.

Perfect for indoor playtime. We have been coming here for 5 years now we have a wonderful time every time. Get your frequent player card and get a free visit.

I rate this place a 3 because we had my nieces bday party here today actually and the concept of it is good.
They have two separate rooms for your party one is where they have all the moon walk and the rock climbing which is SUPER FUN AND PRIVATE BECAUSE ITS ONLY FOR THE PEOPLE IN YOUR PARTY FOR THAT HOUR next is the room where you eat yes table and decorations is all set up which is nice.
But the problem we had was the hostess she was very rude and only kept telling us about the time she didn’t take things into her own hands as you see at other party places such as chuckee cheese she rarely helped she was very dull and looked like she just did not want to be handling our party. So if you have a party make sure your hostess is a lot better than our experience

This place was okay. I actually like Monkey Joe’s better because they have more bounce houses and they have thier AC much cooler than Monkey bizness. At monkey Joe’s they also have snacks and a bigger beverage selection. The reason I would return is they do allow adults to play with the kiddos. The lighting was dark and it felt very warm inside the play area. They do have a rock climbing area but it wasn’t open for some reason today. Overall it was an okay experience but I much rather go to Monkey Joe’s even if I am not allowed to play with my kids. Oh yeah they have separated age appropriate areas at Monkey Joe’s. I like that since I have small 3 year old twins that I don’t want trampled by older bigger kids.

This place had filthy bathrooms, the air hockey was broken and the climbing wall on the website is only open for birthday parties. It’s affordable, but misleading that the climbing wall is only open for parties or an extra $ 2 a kid

This place is a dump! There is an aweful dingy (feet) smell as soon as you walk in! The inflatables are old and runned down and there are only 5 inflatables, one fuse ball table (you have to pay extra) and a rock climbing wall that you can’t use during open play. It is not worth your money! I would rather pay a little bit more and go somewhere else than come back here.

Everything was going perfect until the last 5 minutes of play time. My friend overheard the employees in the reception area said they forgot to order the pizza for my son’s party. We had around 50 people — 10 pizzas and 9 sodas. None of the employees notified us. I had to ask about it myself. They said the person who took my order forgot to put it on the order sheet but they will order the pizza now and have it delivered within 30 minutes — fair enough. I told them that it was fine as long as they give us 30 more minutes of play time while we wait for the pizzas and then we’ll go to the party room when the pizzas arrive. They told me that they have parties booked back to back so they can’t give us extra play time. They can only give us 15 minutes extra in the party (eating) room, free water bottles, and party favors.
I asked to talk to the Manager who was not in the building and the employee said only he could speak to the Manager on the phone. I gave them an option to either pay for the pizzas or give us 30 extra minutes in the play room until the pizzas arrive. They refused to compensate us and said «everyone make mistakes. The same thing happened recently.» I told them that I believed it was poor management and the excuse was not good enough. If you know mistakes happen; which it obviously happens quite often here, then you should have a better plan for it.
There was a kid who kept laughing because he thought I was being ridiculous. I was so angry that I called my bank and cancelled my card so that they couldn’t charge the balance of the amount due. While all of this was happening, they did cake and presents in the party room for my son. We all went to Chik-​Fil-​A for lunch afterwards.
Needless to say, I will never host another party here.

Out of all the bouncey places, this is one of my favs for a birthday party simply because they have a little more to do. I liked having a rock wall and the obstacle course. It’s always a plus if you can bring in your own food!
This place is probably geared towards the pre-​schoolers and elementary kids than toddlers.