Neela R Patel, DDS

My friend from work referred me to Texas Center of Dental Excellence and Dr. Patel was my dentist. When I walked in one of the ladies up front gave me a tour of the office and then Dr. Patel sat down and took about 30 minutes to review my health and dental concerns with me. I thought it was a little different.
In fact, I have always felt that I was rushed through the office and I got about 3 minutes of the dentists time to look at my teeth and confirm if there were any cavities or not. I was not sure if the dentist even would remember if he/​she had looked at me the next time I came in for my dental visit. It always made my heart race with anxiety when the dentist would walk in because a stranger was looking in my mouth.
Well, after Dr. Patel and I got to know each other she introduced me to her hygienist, Melinda, and told her about what we just discussed. Then I went back and we had our dental visit. It was great! I was not nervous at all and when Dr. Patel came in to check on me she listened to what Melinda had found and then asked if she could take a look. At that time I was so comfortable with Dr. Patel because I got to know her before I had no anxiety AT ALL. The only bad part about it is that I had a few fillings to do.
When I left I was told that I had no co-​payment for this visit because, my co-​worker referred me with the Rewards Program and my insurance, Cigna, would pick up the rest. I was so surprised. I thought for sure I would owe a lot of money due to the amount of time I spent there. It was like 2.5 hours. I was assured that not every visit took that long but, to become a new patient Dr. Patel needs to get to know me.
I was given a treatment plan that showed I would pay about $ 250.00 out of pocket for about 3 fillings and was also given the option to reverse the numbing feeling that I do not like after a dental visit. Something called Oraverse? I have a pamphlet that I have not read yet but if it takes away that feeling then great!
They also gave me the opportunity to to send my friends and family and get $ 50.00 off my next visit so let me know if you want to go and I will tell them I sent you with the Rewards Program.