NextCare Urgent Care

What a wonderful staff!
They are professional, efficient and knowledgeable. I was a first time walk in and was seen and treated in less than an hour. I was given a shot at the facility and my RX was ready for pick up before I left the parking lot.
I already feel better. Thank you NextCare 1960!
Recommended!

When I visited, I may have given more stars. After my visit, when I had to do follow ups, I found they ran unnecessary labs and «diagnosed» me incorrectly. Don’t waste your money.

Initial assessment was wait for 20 – 27 minutes. We’ve now been waiting for an hour and a half. Nothing urgent about it. Go to the ER. Better faster service.
Lots of workers milling about in back. It’s not clear what they are actually doing. But it isn’t taking care of patients.

I will say for starters that this Urgent Care facility got us in fast. Not as fast as I would like considering my infant/​4 month old was running a fever of 102 and vomiting but faster than my last ER experience with him. But I would think infants would be seen much quicker considering how quickly their health can decline.
But my complaint is not that. I had NP KaToya Lee and my personal option is that she wasn’t a pleasant person to work with. She had a flat personality and a non caring attitude while handling my baby. Not the kind of care a first time … Well any parent wants for their kids. She had an attitude for no reason and it seemed she wanted to get the visit over with as fast as possible. She spoke so fast and really didn’t suggest anything helpful. And when I mean she spoke fast… It was almost hard for us to understand what she had just said … And would ask «do you have any questions?“and she was walking away.
There was just something about her that was not quite right.
I would not suggest this place because of her.

We were treated promptly and with the best staff. The minute you walk in, you are greeted with a smile and even a nice cup of coffee if you like. The place is clean and spotless. The nurse was very caring and the doctor was very thorough. We would definitely come back if needed.

I just had an amazing visit at this location, the service was great!!! Wait time was unbelievable and staff members did a great job. The NP, Ms. Lee, was not like the typical ones ive had in the past. She took her time and and made a diagnosis based on taking the correct steps to do so. I’ve had so many bad experiences with ERs n Urgent care. This had made me change my mind about these type of facilities and I definitely will refer other family members and friends!

Awesome clinic. The staff was friendly and the NP knew her stuff. I will definitely be returning back to this clinic!

I experienced a huge conflict in information which led to a huge waste of time. This company uses a customer care team that doesn’t know what they are talking about. Their staff is ill informed to the scope and information of services they provide. I drove over an hour to get to this facility because it is the only urgent care facility that was open until five that took my insurance and I needed someone to provide stitches. I called customer service and they verified that they can do the procedure and assured me that they could do it if I got there before they closed. I explained my situation and told them that the incident happened that morning. I arrived just before they closed and the staff member told me that the physician would not even do anything because the company policy was that they did not do anything after a six hour window. Plus though my insurance and customer service both said that they take my insurance the gentleman at the facility couldn’t verify it. I won’t waste my time going here again.

If your looking for urgent care. Keep looking.
We had to wait 2 hours! I WILL NEVER COME TO NEXTCARE AGAIN! I would stay away from here.
Also they forgot to send my prescription to Walgreens across the street and when I called Next Care to advise them that Walgreens did not have my prescription they said they would send it to them right away but again they didn’t send the prescription so I had to call them back a second time. Walgreens pharmacy closes at 5 so I had to wait till the next day.
Terrible experience!!!

I have asthma and a simple respiratory infection can mean I get very sick very quickly. This place has kept me out of the hospital and ER more than once. I was skeptical about being treated by a NP only instead of an MD. I have received excellent and very efficient care here and would recommend.

I’ve used this place several times and never have I had a worse experience than yesterday. The online check-​in is a waste of time = don’t bother because they still call you to request your insurance, etc. and Then they will call to let you know when to come it. Just call them ahead of time. I went with a sore throat — suspecting that I possibly have strep. I was there for over an hour and finally walked out of the exam room and asked for my money back because I had not been seen. There was only one practitioner seeing people and she was taking her leisurely time. There was only one person in the waiting room when I arrived. HORRIBLE HORRIBLE HORRIBLE!

This place is a joke. I was with my wife to get her drug test done and we waited for 2 hrs! One hour per patient must be their policy or the provider doesn’t know anything and have to look up on every patient. I worked in the ER and I see at least 3 – 4 pts in an hr.

They say urgent care is faster than seeing your regular Dr and the er. These last 3 times I’ve come here, I’ve waited in the front waiting room for at least 2 hours. Then once I get called to the back I waited at least another 2. I’ve waited longer. It’s so slow up here that I fall asleep in the exam room, EVERYTIME. I tried the whole appointment thing and it wasn’t any faster. In fact, I waited so long, I thought they forgot I was here. I’m definitely not coming back because each time it gets worse and worse. I overheard another patient say she had been waiting in the waiting room for over 4 hours. I will not ever recommend this place to anyone.

Morons that can’t even bill your insurance properly. I ran out of BP meds, visited them, had FULL insurance, paid $ 40 for the visit for ONE MONTH of meds until I could get to my real and by the way… properly educated and professional billing… doctor. I called when I received a $ 65 bill. They said they had submitted. Blue Cross said they didn’t. Called again, next care super geniuses said they would re-​bill and not to worry. Now in collection. Way to go retards! I’ll fry you every chance I can!

I’m a nurse and I caught pink eye from a patient! I came here because I needed care on a Sunday. I got great service and care. Thanks.

I seriously believe they requested me to go to ER just because they were close to closing time. Very unprofessional I must say.

This place had good reviews but I believe they recently changed their name to the current one.
Anywho, my SIL had gone here and she was the one who told me I could call or check in on their website so a room can be ready for me when I get there. Which I did and received a call within one minute to confirm check in. I was told they will call me back as soon as a room became available. It took about 30 minutes. The waiting area is clean and presentable. I downloaded the new patient forms to save time once I got there. The front desk receptionist was professional and nice. I was called quickly to the back where I was taken my vitals then proceeded to my room where I was asked for a urine sample. They quickly had the results and the doc came in within 10 minutes. He explain my results and concerns. He answered my questions promptly. Also, I had forgot to mention something and asked the nurse if she could test for it and she said yes. Quickly had the results for that too. She was very nice. It was a friday afternoon and the office was relatively empty. On Monday afternoon, I received a call from them asking how I was doing? In my whole life, NO doctor has ever call me personally asking about my recovery. My favorite things about this place is how I can check in at my own home without sitting in the waiting room to be called and secondly how much they show they care with a simple phone call. I defintely recommend this urgent care facility!!!