Norris of Houston

I love Norris! I have been a client of Arlette ‘s for three years now.
She was polite and patient with me and always gives great advices. I trust no one else with my hair. The whole crew is very welcoming and accommodating.
So come here, get your hair done and be happy. This is my place for life I am sure.

I had a wonderful experience at Norris. Their suggestions saved my hair. I have switched salons and stylist many times during the years but I’ve been going to Norris for the past four years because of their quality service and consistency.
All colorists and stylists at this salon are knowledgeable, reputable — experts with hair.
I will never go anywhere else, ever again.

I’m extremely pleased with my experience here. Arlette did a beautiful job taking my hair from a medium/​dark brown to the perfect shade of blonde, precisely like the photo I brought in to her. The décor is beautiful and the ambience is superb. I think the prices are very appropriate for the level of service. Will definitely be back and I’m telling my husband to go to — I saw many men having their hair and nails done here too!

Happy that I found this place where I met Donna Abate who patiently taught me how to do my own makeup. I was nervous at first but she helped me throughout the class and I was able to replicate what she did. Donna has lots of knowledge & tips to share as well as a beautiful energy. Thank you Donna

Linda Chambers is AMAZING!!! I never have to worry about a thing when I sit down in her chair. I completely trust her which is huge! Your hair is the 1^st thing people see.

I have been to Norris twice and they have done an amazing job both times. The first time was for my bridal portrait hair and makeup. Both my hair and makeup were spotless.
The second time I went I had balayage highlight with Chris. Chris is a true artist and my highlights were beautiful. I already made my 6 week appointment with Chris to do more balayage highlights.

Very happy I found this hidden gem in the galleria area. I like the ambience the staff and so far have been very happy with the 2 times I have been there yo see Chris. He is highly skilled and trained in colored and chemical processed hair and has helped my hair make a healthy recovery. Thanks Chris. I don’t mind the 30 mile drive for great service

I live near Chicago and was attending a wedding for my neice in Houston. I chose this place out 4 that were suggested to me. I requested a shampoo blow dry with a round barrel brush. I was given to Chanh who wouldn’t wash my hair. I had my make up done by Donna who was amazing and she didn’t want to mess it up. Why they didn’t schedule hair first if this was going to be a problem is beyond me. So she sprayed my hair with water and when she began to tease my hair I had to stop her. I ended up going to the wedding with dirty hair my bangs so greasy that I had to use dry shampoo when I got back to the hotel. The staff was friendly especially if you were a regular. They were offered water right away coffee etc. while I wasn’t offered anything. I asked to purchase a bottle of water and the gentleman at the counter gave me a bottle. I called the salon back and left a message and didn’t get a response. I guess it doesn’t matter since I don’t live in the area. I will not go back there when I am in the area unless it is for makeup. She was fabulous. Thank you Donna!!!

I used to get my haircuts here and really liked all of the employees, but I had to stop because I could no longer stand the disgusting elephant tusks displayed in the lobby. I wish they would incinerate these and stop promoting poaching of an endangered species. UPDATE: I was told they’re paper mâché, which is much better, if true. I still don’t like them though.

A big thanks for my 12 year old daughters stylist telling her she was going to blow dry her hair without telling her it was going to be another $ 20. You would think she would have either told her or at least had the sense to ask a 12 year olds parent.

Great place. I have been going there off and on for years.
If you try it and don’t like the person try someone else. Lot of talented stylists there.

Chanh Do recently moved here from the Salon at Saks in the Galleria. I am so glad that I had her contact information and was able to follow her here. She literally works miracles with my hair. I have flat, limp, fine hair, but somehow in her hands, it becomes layered, full, and dynamic with volume and highlights. She’s been doing my hair for over the past decade, and I always get compliments from everyone for her work. Although I’ve moved from Houston now, every time I am back in town, I always make it a point to go see her. Trust me, she’s THAT good!
This location is actually more convenient than her old salon. Parking is never an issue, and the space is very elegant. Highly recommend!

As a visitor to Houston I was desperately seeking a skilled salon to get an updo for an event. I found Norris on Unilocal and took a leap of faith that it would all work out– and it far exceeded my expectations. I sent my hair style reference pictures via email and I was met with a prompt response that my stylist felt she could meet my request. Yolanda NAILED it– it was the best elaborate hairdo I have ever had. I got compliments all night long– the style stayed in perfect place and it conveyed my «retro with a modern twist «look I was going for. I can’t thank Yolanda enough and I hope she reads this! The rest of the staff was lovely at Norris. Gil did my mother’s hair and that turned out fabulous too. Kudos to Norris.

I feel that like the hair cut was not any better than a good barber. She was rushed and didn’t give any advise for possible new hair cut that may go better with my face (reason I went to this saloon) and $ 25 for a goatee trim that not even took her 1 minute I get it for free by most barbers. .0 star for the beard trim in my opinion was a ripp off! 5 stars for lady that did my eye brow way very professional.

I received a gift certificate for this place and I thought I would do their mini-​spa treatment which consists of a facial and a manicure.
Right off the bat, the manicure is nothing special. It was your standard manicure. I liked that they have OPI and Essie colors. The nail Technician Kim is wonderful and very gentle! I liked that about her.
The facial was a 30min facial. It felt rushed and I wish she would have had more time to do more extractions on my face. The facialist’s name is Sue. She was very through and insightful. She is rough, though. I had not had a facial in over two years, so my skin needed a lot of work. She was efficient with her time, and I appreciated that.
I really enjoyed my experience with these ladies and the services they provided. They were very professional and extremely good at what they do.
The only reason I won’t give it 5 stars is because of the aesthetics of the place. It is not ugly, by any means, but it is not the nicest place I have been to either. It is better than average, but I had higher expectations for this place.

OK this place is pretty wonderful. I have gotten my hair done here for about a year now and haven’t had a bad experience. You get the whole experience as a customer at Norris. The people there are so nice to me and I never feel awkward around them. Since I’m a guy I can get in and out in 30 mins. That include them shampooing my hair. It is also in a great area. Theres a starbucks and jamba juice about a block away. The galleria is there too so if you arrive way too early for your appointment its really no big deal. The best part about my experience is that when I leave I don’t have that worrisome feeling that I am shedding on everything because they shampooed my hair.
The best hairstylist there is Arlet. Ask for her and you will not be disappointed.
Side note: they also do nails, tanning, and shaving. Hence the spa part.

I had my hair trimmed today and I’m so pleased with the result. My hair stylist was Claudia and she was great! She listened and was able to understand what the client wants. She worked fast with my hair yet I got a wonderful result.
Am going to see her again to get my highlights done. Can’t wait!

I had a wonderful experience here with Ashley Cain. I got blond highlights (that look very natural) and a cut! I will definitely continue going back to see Ashley!

I booked hair & makeup appointments for a group of 3 ladies for a wedding. I booked nearly a month in advance, and dealt with a very nice gal over the phone. It was a pretty involved reservation process, and we had to put down a 50% deposit because we were a «wedding party» even though we were just guests at a wedding.
Day of, we were running about 3 minutes late– I called, out of courtesy, to let them know we would be there soon and the girl who answered the phone snapped «when is soon?» Given that we had already put down a deposit of ~$ 300, I did not appreciate the tude on the phone. Upon arrival, the front desk service wasn’t any better. The girls were not welcoming and seemed overwhelmed.
The salon is huge and runs somewhat like a factory. It seemed a bit unorganized and messy. Not at all what I was expecting for what they were charging for an updo & makeup application.
Once we got to the services though, the individuals were awesome. I wish for their sake the staff left a better impression. Donna did a great job on our makeup, and Fabiola gave me an updo that was exactly what I wanted and last all night (through wind and rain!).
When I went to check out, the girl didn’t understand how to process a bill that had a deposit (leading me to believe it wasn’t as common as they insisted when I booked) and it took several ladies to help me settle up.
All in all, the output was great, but the front desk seemed shaky and definitely tarnished the experience.

I have scheduled a spa day with my 2 friends (and coworkers) for this weekend. We are all teachers and in need of a nice, relaxing spa day (before the STAAR state test invades our lives!). I have never been to Norris, but I am hoping that this Saturday will be an experience that I will want to repeat again and again.
The lady who scheduled us, I believe her name is Becca, was super friendly, and since I called only 3 days before I wanted to book the appointment, I was amazed that she could fit all 3 of us in, and schedule it where we would be receiving our mani/​pedi services all at the same time.
Here’s to hoping for excellent service with the rest of the staff! I will update Saturday after our Spa Day.