Partners In OB/Gyn Care

Disclaimer: I’m only 4 ½ mos pregnant, so I can’t comment on the labor/​delivery process.
I do want to go ahead and write because I LOVE Dr. Shi. They do deliver for their own patients and, even if Dr. Shi is not available for some reason, I trust their office to provide me with great care. She does have a resident in the office who certainly needs some practice, but I also LOVE Dr. Shi’s nurse, Karen, and feel totally comfortable reaching out to her if I’m ever concerned or feeling uncomfortable.
Features:
— Well trained and knowledgeable staff. Very friendly.
— Very attentive. All of my emails to the office via MyChart have been answered in well under 24hours, occasionally in just 15 minutes.
— Traditional office wait time. Usually 5 — 15 minutes, but on one occasion I did have to wait for an hour because there was a delivery that morning that my doctor performed, and it was coming back from Spring Break and everything was crazy (in the office and patients being late).
— Here is where I docked a star: Billing. Their billing coordinator has yet to call me back, and in just 4 months of pregnancy has already made *several* billing mistakes. Luckily I have Aetna insurance and their customer service rocks, so they’re helping me sort everything out.
I intend to come back and update this Fall after a (hopefully) successful delivery!

I’ve been coming here for years and am never disappointed in my visits. The staff is super friendly and extremely professional. The doctors are well-​educated, sympathetic, concerned for their patients — just everything you want your doctor to be, and more!
If you are looking for a new doctor or a second opinion, ladies — check this place out!