Pizza Hut

When you order online, you expect that the pizza will be ready at the given time. Well it’s 15 minutes past time and I’m still waiting inside a COLD lobby area of Pizza Hut. There is no sense of urgency and another customer is trying to get an issue resolved and they are playing crazy as if they can’t resolve her issue. I won’t be back. I should have gone to the Calhoun location.

This is NOT shade. This is a real, honest review from a frequent patron of this particular establisment at this particular location. Service is ALWAYS slow! I don’t care if this is the only pizza hut location in the neighborhood or in the whole state of Texas. The workers have dry attitudes or are downright rude. This location is literally 2 miles from me and a small order of 1 pizza and some hot wings takes an hour and a half! Kept eating here because as another Unilocaler mentioned, they’re the only one in the neighborhood and pizza hut offers great online deals. Ordered pizza online and selected. (As soon as possible) for a delivery time and again over an hour passes by. I call the store # which is now being directed to a call center In San Antonio… So don’t bother calling trying to call and find out what’s going on because pizza hut has taken to resourcing calls to centers… That part is not this location’s fault but there is no justifiable reason a pizza should take that long to make it down the road… ON A MONDAY. I’d be willing to cut y’all some slack if this was a weekend but a 1 am delivery time when I Ordered at 9:36 is nothing short of ridiculous.

It’s so much shade thrown at this place. This is the neighborhood my grandparents live in and I remember growing up there wasn’t a pizza place at all in the area for YEARS. So my grandmother used to make me homemade pizza.
So when they starting building more and more business in predominantly African American community and kind of going against the stereotypes that having a business in this community isn’t smart. I will support it to the fullest. I agree sometimes the service isn’t so great, but I’ve had bad experiences in other neighborhoods as well.
Sometimes service is slow, but you also have to take into consideration that this is the only Pizza Hut in the area.

The lobby is REALLY COLD. Bring a jacket if you’re ordering or picking up! Customer service was pretty good. However they messed up my request for flavored crust (ordered honey sriracha crust, they didn’t put anything at all). And I got the «skinny beach» pizza. It’s okay… But I wouldn’t get it again.

Terrible I go to the location on Broadway/​Bellfort.

This is my second horrible experience with this location. I made an order for delivery at 12:45. Didn’t receive it until 2:30. They did not include any sauce with the bread sticks. This is the second time they didn’t include any sauce. I called them several times asking about the order and was put on hold and sent to a dead line the first time. The second time I was on hold for 5 minutes until someone answered. I will not be ordering from this location again. They are incompetent and lackluster.

Pizza was good as usual but was disappointed that they just went up in price. I used to always get the large pizza for 10 bucks and now it’s 14 sheesh!

Delivery leaves much to be desired. Quality seems on the low side for a pizza hut, but it fluctuates. Hope that you catch them on a good day. Not many delivery choices in the area, so all things considered they are the better choice.
If your going in for carryout be prepared. The store use to be a money lender or something so you have to get your pizza through a drawer as the rest of the partition is bullet proof glass.