Worst experience ever. I order often because I have pizza running through my veins but the delivery and even carry out will take them at least an hour. I absolutely cannot stand the customer service, they’re so passive about everything. I just want my pizza in a timely manner not hours later when I’m ready to just get my lazy butt up and get it my own damn self. Vent over, hope this helped!
Sean A.
Évaluation du lieu : 1 Houston, TX
Worst experience ever. Took over 2 hours for my pizza and then got delivered cold. Tried to talk to the manager and was on hold over 20 minutes before I gave up.
Paula M.
Évaluation du lieu : 1 Katy, TX
I have never had a problem with this location before however, I will never order from them AGAIN! My order was not delivered on time(38 mins.) and when I called to speak to the store to inquire on status of my delivery, I was put in touch with a customer service call center who could only take a message and have the store call me. Naturally, that did not happen so I called again and demanded to talk to the manager of the store. I all want is my delivery which I have already paid for! I was put on hold, so far 20 minutes, nobody has picked up the phone and I am still waiting for my delivery. I have been waiting for an hour now and when I got the order(one hour and 10 mins.), I asked what the hold up was and all he said was that they only have two drivers and one didn’t show up. Well, if that is the case, don’t provide a delivery time! Also, the 2 liter soda I ordered was HOT… not even lukewarm from sitting out from being in the fridge, it was never in the fridge. They blew it, I’m DONE!
Amanda K.
Évaluation du lieu : 1 Houston, TX
They are incredibly rude and the pizza isn’t great either. I wouldn’t bother ordering from here if there are other options anywhere nearby.
Beatriz L.
Évaluation du lieu : 5 Houston, TX
I’ve never had a problem with this place. The food is always fresh and i get great service. I started coming here after very bad service from next door papa johns.
Vivi T.
Évaluation du lieu : 1 Houston, TX
Their delivery guy ask me for more tips. WTF! they already charge me delivery fee and I tip him 15%. I spend $ 20 on wings on a weekday lunch and he wants more money. Really? He should just go rob a bank. Never order with this location again!!!
Grant K.
Évaluation du lieu : 1 Houston, TX
DONOTORDERFROMTHISPIZZAHUT! Any other deliver service is well worth it. A single large pepperoni pizza took 2 hours to be delivered. Upon delivery the driver tells me he «dropped» my 2 liter Pepsi on the way in & would bring me another one within 15 min. Needless to say the driver never came back with my drinks & when I called to the manager to complain about the poor customer service I was put on hold for somewhere around 45 min & no manager ever picked up the line. You people are be absolute worst & should get your shit together!
Britni E.
Évaluation du lieu : 1 Kashmere Gardens, Houston, TX
All the shitty reviews about this place are accurate. You never get your order in a timely manner. What is the point in me ordering ahead of time and being given a time that my order will be ready to pick up if I get here and still have to sit and wait! Ridiculous… and the asswipe cashier SAW me standing at the counter waiting while she just hid in the back texting on her phone. HELLOMAM I SEEYOU! COMEFUCKINGASSISTMEPLEASE! she finally bring her ass up to the counter after I give her a glare and she asks me what do I need help with. I tell her How much longer for my wings and she finally brings them. I should’ve checked the bag before I left but I was already running late thanks to these assholes so I said fuck it. If you taking your sweet ass time on my order the least you could’ve done was gotten it right! I fucking go back to work only to discover that my buffalo burnin hot wings that I ordered are all wrong! It was literally like a DROP of sauce on my wings! A DROP! Not even enough to taste(pics attached) I’m so sick of this place
David D.
Évaluation du lieu : 1 Houston, TX
I do not recommend this place. It is awful. The last few times I have ordered from here, the food showed up late, and was not very hot. This latest time, I ordered the food at 5:25PM, with a scheduled delivery time of 6:25PM, and it showed up at 7PM. The restaurant is a mere 10 minute drive away from my house, 15 – 20 if traffic conditions aren’t good They should look to hiring more drivers, because it’s clearly a problem where they only have one or a few and they’re overworked.
Samantha L.
Évaluation du lieu : 1 Houston, TX
The one star is generous. We ordered last night. 10ish minutes before the estimated arrival time we heard loud music coming down the street that stopped in front of the house. Knowing the teens across the street don’t blare music I knew the pizza was here. The music never got turned down. You’re representing your place of business, turn down the radio. Upon opening the door the first thing that the guy said was«you can write your tip in». Don’t assume you’re getting one even if you are and don’t tell the customer what to do. Very lacking in professionalism. This is why we usually go to Papa Johns next door.
Na N.
Évaluation du lieu : 3 Houston, TX
we mostly order a large one topping pizza, thin and crispy and on occasion an order of wings or breadsticks, its close by and convenient.
Jena R.
Évaluation du lieu : 1 Houston, TX
This place is awful been waiting for my food the manger canceled it so they could go home early
James S.
Évaluation du lieu : 4 Houston, TX
Pizza was good and they were ready on time. Had a problem with delivery for a previous order, but they did a much better job this time. Thin crust pizza is the best and you can’t go wrong with a meat lovers or supreme!
Joe B.
Évaluation du lieu : 3 Houston, TX
We saw an ad on TV and had to go get some. Average place average service average pizza and average price. Called and ordered then drove thru drive up window to pickup. One large topping pizza $ 8 + tax and it fed 4 so nuff said.