This place is great. I feel very comfortable sending my mom over there to have her car worked on. It is good to have a place to send her where I know she will not get ripped off. I usually don’t write reviews however reading some of the other reviews I feel it was needed. These guys are wonderful. Allen will always break down the cost of a repair if you care enough to ask before or after the repair.
Jeff W.
Évaluation du lieu : 1 Park City, UT
I was sent here by my other mechanic that couldn’t/wouldn’t diagnose the engine computer shutting down. 1 Ignition Coil misfired so computer shuts down to protect engine. So They replace one coil, then, at my request I asked to have the other 5 original coils replaced since two had failed last month. They charged $ 85 per coil when my other mechanic charged $ 40PERCOIL. Carquest sell the coils for less than $ 20 each and mechanic shops get a hefty discount from that. Service was very slow, Labor rates appear reasonable but getting ripped off on parts like this really hurt me, Plus they never gave me a price before doing the work like most shops do. I hope to never need these crooks again.
Laura P.
Évaluation du lieu : 1 Houston, TX
I was looking for a new mechanic after the Shepherd Tire and Auto guys sold their business. The people at Ray’s fixed the wheel bearing issue I had and I was very happy with that aspect of the service. I also asked them to change my oil since I had recently had an issue with Jiffy Lube not securing my slip plate after an oil change and it coming off on BW8 in evening traffic. I should have asked how much Ray’s charged because when I picked my car up and looked at the bill it was little over $ 120. Now I am fine with them charging that much but if you know that your oil change is much more than what other places charge I think you should disclose that. It was synthetic but $ 120 really shocked me and for my first visit there I was really bothered by the fact they did not mention the cost. Also, shortly after having my oil changed at Ray’s my brand new slip plate fell to the ground in Port Aransas because they did not screw the bolts in properly. You would think that a $ 120 oil change would at least get you a properly secured slip plate.
Elaine l.
Évaluation du lieu : 5 Austin, TX
Tow truck service dropped me off at Rays after my little truck stalled in recent high water. We are from out of town and didn’t know where to go. Rays is a real find. They dropped everything to work on my truck and we were on the road in less than an hour. The charges were reasonable. The water damage was explained carefully. I felt comfortable getting back on the road for the trip home to Austin. I highly recommend Ray’s and if I have problems again while I am in Houston, I will definitely head for Ray’s.
Bobbi W.
Évaluation du lieu : 5 Houston, TX
Chris and Allan are the best. Can’t go wrong. They have been taking care of my family since the 90’s. Don’t use anyone else if you want the most honest options and value!