Rubinas Salon and Spa

Ruby is a talented eyebrows artist! I have been going to her for over 10 years, & I have been happy every single time. She fixes even the most uneven browse and makes them look beautiful! I wouldn’t trust my brows to anyone else!

Went for a facial and hair color. The premises were not very clean. Rubin’s herself did the job. She is very sloppy with the hair color application. She applied color to my hairline and got some on my forehead and the side of my face. When I asked to clean that she did a perfunctory job. As a result I now have visible hair color on my face. When I complained, she handed me a piece of cotton wool dabbed I some kind of liquid, which did nothing to remove the color.
The facial was ok– nothing to write home about.
I don’t think I will go back.

Very bad service, they were rude and changed their price after I had my service done. They lied and overcharged my credit card. The eyebrow shaping was mediocre. Don’t go there unless you want to be conned.

I hate for the first review to be such a negative one, but I feel like I’m obligated to warn the rest of you ladies out there.
She indeed is talented with threading eyebrows. However, when she’s in a bad mood, it can be VERY painful. So painful that you may start bleeding. Yep. That happened to me. The next time, she made them TOO thin (not sure if it was on purpose or not) and I never went again.
I also did the mistake of letting her cut my hair once. I had gorgeous hair that reached my elbows. She insisted that she’s very good with layers and is ‘known’ for her cuts, so I gave it a go. I was mortified when I saw the huge chunk she chopped off. Let me just say that a TINY portion of my hair was one inch shorter than before, while the rest reached my shoulders. What kind of haircut is that?
Needless to say, I ran home to my mom (since I’m too passive aggressive to say anything to her) and had my mom, who is an ex hair stylist, do what she could to salvage my hair. It was MUCH shorter than before, but it looked like an actual haircut after my mom played with it a bit.
I seriously cannot believe someone could be so horrible and do something like that with someone’s hair. If she didn’t do it on purpose, I can’t believe someone like that owns a salon.
Again, I feel terrible that the first review has to be so horrible but I’d rather this not happen to anyone else.