SatinSlices

Cecelia was great to work with. She communicated great with me and worked with my budget. The cake was adorable and a huge hit at the baby shower. They delivered the cake on time and everything was perfect. I planned this party from out of state so this was the first time I used them and I’m glad I did.
I highly recommend Satin Slices!

my experience working with Satin Slices was very disappointing. During the initial meeting, when we discussed both the grooms cake and brides cake, he sounded excited and assured me that the cakes would come out looking perfect. The grooms cake was a surprise to my husband, and I wanted it to be something to do with his school. I asked the baker which he would feel most comfortable to make well, the stadium, a car or the tower from campus. He said he would do the car, which I was excited about since that was my first choice. Then for the brides cake, we wanted it to be fairly simple, 4 tiers with a a little fondant draping between tiers and purple orchids at the top and bottom. The draping was supposed to be pink, to match my dress. I sent them a color swatch and multiple pictures of my dress so they could match the color and embellishments for the cake. Additionally, they agreed to make 2 different flavors for the tiers. After that first meeting, I never heard back from the baker. I emailed several times to make sure they had everything to make the cake, that everything was going smoothly and if there was anything they needed for the car cake. Finally, a week before my wedding, after leaving frantic voicemails, they finally emailed back saying not to worry, everything will be perfect. On the day of my reception, I saw the cakes and I could not believe my eyes. The brides cake was hideous! The pink was like a dull grey with no embellishments and the purple orchids almost looked black! It did not go with anything and was completely disappointing. Furthermore, they did not deliver the cake flavors they had promised! However, that was nothing compared to the grooms cake. After careful planning and hoping to give my husband a fun surprise, it was horrendous! The cake did not in ANY WAY resemble the car that it was supposed to. Also, he was supposed to make sugar figures of the bride and groom standing outside the car, and the colors were supposed to match the outfits we were wearing. He took left over color that he used on the car to paint the grooms outfit and made the bride figure to look like an old lady, hunched over, wearing an ugly grey dress. Needless to say, I was unbelievably disappointed with what they delivered. When I met with them to discuss what happened after the wedding, they were combative, unaccommodating, and completely heartless. They tried to say that I did not communicate with them, at which time, I showed them the numerous emails I sent them and the letter of understanding that they sent me. Needless to say, I would not recommend them at all! They promise a lot and deliver nothing, and leave you regretting trusting them with your big day.