Shelby’s Liquor Store

ORRIBLE customer service. This was my liquor store of choice since it’s close to my home, however the owner seem to have an underlying issue with (certain) people. I have seen her discriminate (Mai) against others and that should have been my first indication to no longer spend my money there but I continued to spend my hard earned money in HER store. Today was the final straw as she stocked gallons on water RIGHT near the entrance and I accidentally knocked a bottle down… no matter how much I apologized and offered to clean it up she had a stank attitude (as she always does with me for some reason) and told me, (after I paid for my product) that «I will let you make it this time, but next time if you break you buy»…ma’am I spend a lot of money for YOU store to feed YOUR family and I do not appreciate that attitude especially when you as a business owner do not know how to stock your store properly. I told her just that and even offered the dollar to replace the water (she didn’t take it) but I will NEVER shop there again. You lost a repeat customer with your nasty attitude Mai. I work and will ensure everyone I know, know NOT to come to your establishment. Business 101: when you are a small business owner customer service is KEY