Sonic Drive-In

I visit this Sonic often due to it being about 5 minutes from my house. I usually by ice by the bag at least 2 days a week. Well I guess I’ve become such a regular that me receiving good customer service has flown out the window. The order taker was nice (I was in the drive thru) but the young lady who bought out my order was rude! When I told her that the bag of ice was not full like usual and they didn’t double my bag correctly she snapped and said «Well how do you double bag?» I also ordered my free Texans slush, she hands it to me and it’s so liquidity that I took off the top and it was all juice! Like they had it sitting out already to hand off to customers who requested their free slush. I made her give me my money back and left. I will NEVER return to this Sonic again. This is the 3^rd time I have had a bad encounter and the last!

The food is not bad at all except for any of the salted caramel shakes or blasts… it’s very heavy on the salt. My issue is with the hours of operation. The sign says they are open from 6am to 12am but the times I went in the morning…7:30am they were closed. Then I tried going at 11pm and they are closed. It seems to me they open late and close early… thays just my experience. It sucks when you have your mouth set on something and can’t have it when you want it.
Another irritating experience was when I waited at the drive through only to not have anyone take my order. I waited for a while… politely asked if anyone was there several times and finally honked the horn but i got no response. I went around to car port and they answered immediately. I asked if the drive thru was open and she happily said yes. I told her that i had been waiting a long time to have my order taken and that there was a line forming back there. It may be a small issue but it still irks my nerves when I have had several other issues with this place in the past. Unfortunately it is the only Sonics near me :-/.

I like sonic so I thought I’d stop because it was convenient. I remember having issues here before — wrong order I think– but I thought I’d try again. I mean, it’s sonic, what could they really screw up?
Apparently I can’t have anything. Powers out. Gas station works and outside speakers but no food for me…
Couldn’t they put up signs on the pull-​up-​boxes or something?
I know it’s maybe just bad luck but… still …