Sonic Drive-In

I decided to give this restaurant another chance, and NOPE! Still one star and not coming back!
Kaneisha (or Taneisha) I’m not sure because she didn’t speak clearly over the intercom is today’s culprit.
In the pouring rain, we pulled into a spot. With Sonic’s leaky roof, water spilled into our car. We pushed the button five times over the course of 20 minutes trying to get someone to take our order. Mind you, there was only two other cars in the parking lot whose windows were rolled up so their order definitely wasn’t needing to be taken either!
K (T)aneisha came on during the fourth ring and yelled at us «ILL BE RIGHT WITH YOU, YAH!»
But she didn’t come back… so on the annoying 5^th buzz of the red button, and she answered with her name and irritatingly ready to take our order, we simply said, «Nope! Just wanted to let you know that we don’t appreciate you leaving us sitting out here in the rain for 20 minutes. We are leaving.»
To which she replies, «Okay, cool.»
Um, no thanks. Bye.

This sonics drive in has service that seems lack luster, the cook in the back and the drive through person seemed very apathetic. We could hear them yelling at each other in the back. Not very professional. My burger also looked like it was slapped together. We ordered a 14 oz strawberry cream slush and got a 44 oz strawberry slush instead and at that point we just wanted to go as it seemed to involved to correct things.

This location seems to constantly have the slowest drive-​thru of any sonic or fast food location and it’s not even during lunch rush or happy hours. I’ve given up on coming to this location.

Okay, okay. I’m officially done with this location. I get it. It’s fast food so I’m not expecting table restaurant quality service, but when I’m practically serving myself… well that’s where I draw the line. Sonic, does NOT employ me so why did my car hop ask to me service myself? My carhop, Tradarius, was the worst I’ve ever had. He came to the car, did not speak, placed the tray on my car, and said «you can grab it.» Really? How rude! Complaining to a manager is a waste of time. I wish I could give this place zero stars.
If I’m craving Sonic again, I will be sure to drive to a different location.

I wish I could give this place 0 stars. Every time I come here they get my order wrong, take forever, and their customer service is awful. I am never coming back here again, and you shouldn’t either.

Tried this lil dogs and lil chickies, for a $ 1.50 great for a quick snack and honestly 2 fills me up, bread is nice and soft and ingredients were fresh and hot, a little bit long for the wait time but worth it, I usually come to sonic for their slushes but now I found a new reason to come here which is their hot dogs

I came in this morning for breakfast and they messed up my order but I came back and they fixed it with out any hassle. Not the best experience but def handled the outcome well

Seriously. If I wasn’t getting food for my boss, I would have say nevermind and drove off. 39 minutes from the time I ordered until the time I got my food. What did they do, kill the cow?

I go to the Sonic in Pinehurst, and it is excellent. Fast, friendly service, and the jalapeño burger is delicious!

I honestly never expect much when I go to Sonic. The staff is composed of youngsters who don’t lack real customer service skills. It’s such a horrible experience with every visit, but I go because I like the food and love the slushed, especially during happy hour :) Maybe if a car hop would greet me with a smile, repeat my order to ensure it’s correct and ask if I need anything else, he or she would actually get a tip. Until that happens, I’m unfortunately okay with the lack of service. Meh!

Came in at midnightish, nobody in the building. 24 Hours my ass. The lights were all on, the music blazing, absolutely nobody in the building. What kind of business is this?

Service was okay not the best. They were quick on my order but no one had personality and they were pretty much dry.
I said thank you after ordering at the drive thru and when I pulled up to pay, they didn’t acknowledge me.
Customer service here needs to improve .
The food was pretty good but made my stomach hurt, for some reason every time I go to Sonic. I never feel good after eating it. Will not return to this location.
I am not giving it a 2 star because of my stomach hurting after the meal. I am giving it a 2 star because of the service I got, I’m not saying she was rude (she wasn’t). All I am saying is that they do not have any personality and she just looked at me when I said thank you. In my mind I was like are you going to at least say you welcome. I would have been okay with just a nod.
I am not a hard nor picky person to deal with. But they gave me an experience that makes me never want to come back.
Food ⁵⁄₁₀. It was pretty good but made my stomach feel so bad after .
Service ²⁄₁₀. They were not rude but it seems like she didn’t want to take my order nor wanted to be there. That is my one thing I really care about is customer service.
Quickness/​Speed ⁸⁄₁₀

After waiting in the drive through line for 15 minutes, I got to the window to see employees yelling at each other. They tried to give me somebody else’s food and then realized the hadn’t made mine yet. Terrible service even for fast food.

After dropping off our food, Carmelita did not even thank us or offer us any condiments. She did not say a single word after handing us our bag of food. And then she left. Carmelita got our entire order wrong several times and had to keep returning to our car to ask us to repeat our order because she «forgot» what we asked for. Finally, we had to write down our order on the back of the receipt and the staff was STILL trying to figure it out. Clearly very incompetent and needs some work on their staff. Don’t go to this location.

The recent reviews are right-​on. This is one of the slowest and most disorganized Sonics I have ever visited.
We arrived around 3:20pm on a Saturday. The line went around to the other side of the Sonic, but appeared to be moving. We placed our order about 10 minutes later for a couple of diet green teas and a couple of corn dogs.
20 minutes later, we were second in line and someone came out to deliver orders. The car behind us and three back received their drink and food orders (the drinks appeared to be shakes) and paid the Sonic worker. We waited another 5 minutes, and still nothing for us. It looked like our order was given to the car in front of us by mistake. When we got to the front of the line, we had enough and left without our order. Unfortunately, it was too late to hit another Sonic for happy hour.
Not sure what else to say. We will not be back to this Sonic.

Slowest service ever. Food is served cold because all the employees seem high as a kite. Waited 20min just to get a bag of ice at the drive thru. They’re clueless and seemed to all be running around like headless chickens. This is by far the worst Sonic around with this staff employed!

One of the worst Sonic locations I’ve been to. I honestly don’t know why I’ve been here as many times as I have. Maybe I keep hoping one day my drink wont taste horrible. Every single time I’ve come here the drinks don’t taste right. The iced tea is always nasty or old tasting and the diet coke doesn’t taste right and tastes metallic. Find a new sonic, don’t waste your money here.

The outside is unkept. Our drink tops weren’t secure & almost spilled on me. My drink total $ 4.15 I gave the car hop $ 10 & I tol

Foot Long chili cheese coney (hold the cheese, please) and a cherry lime-​aid! Guilty Pleasure # 37!!!
This location on Westheimer is not the best but the drive-​thru window person is always very polite! I never order anything else from Sonics but I ALWAYS love my footlong chili coney!!!

So, I had heard this was the worst sonic in Houston (maybe even America), but I tried it anyways. Silly me. both of my siblings worked at several sonic locations and I’ve always associated sonic with quick friendly service. This location was in no way quick. I stopped by around 3 on a Sunday afternoon and the place had about 3 cars. I placed my order and then waited 10 minutes or so for it to be delivered. I love sonic and they’re few and far between in the city limits, so I’m disappointed that this location’ which, is so close to my home and office is such an anomaly. I awarded an extra star because the carhop did apologize for the delay.

They have shut down it is now a bare haunted wasteland. If you go there will be nothing but a depression and the evil court house across the street.

Coming from CA, Sonic’s was a place that everyone drove far to get to. There was only one establishment in San Diego located in Santee, CA and another one heading towards Las Vegas. Since Sonic’s was a rarity back in my hometown, I find it funny that I now live just a few blocks from one which could do damage to my health lol.
Having been situated in Houston for about two and a half weeks, I have only visited this location twice. I came here for a quick grab and go as I ordered a corn dog, tater tots, and their cherry & minute maid cranberry slushies. Since the weather has been hotter than hell plus humid, the slushies helped cool me down. I will say that during my second visit and after ordering through their drive thru, the person working behind the window didn’t provide any straws for the slushies I ordered FAIL! Good thing I went directly home and decided to just scoop out the ice with a spoon and just slurp it all up out of the cup. I’ve always been a fan of Sonics, but since it is more convenient now than it has been before, I probably will only make stops for slushies…

Food was good today… service is always bad. I won’t eat there again unless… well there is no unless. Ok someone needs to power wash all the bird poop drippings from the awning onto the tables where people. Two staff called out… not my problem. Manager needs to get in there if you are short staffed. Car hop was very overwhelmed, almost mental. Last time I came here staff was discussing a party using foul language. I think you will always be busy because of your location… but not because I will be there. And CLEAN UP THAT BIRD POOP!

All sonics should have 5 stars because of the Slushies. The food is ok and the service is alright. It’s a fast food place… what more can I say. But the drinks are amazing. I only come to sonic for the drinks. Summer is here and this place will be popping with people for their yummy beverages.

Somehow, I always find the fast food locations that aren’t listed on Unilocal.This Sonic has been here quite a long while, but it wasn’t listed, so I’ve added it
To me, Sonic is the best fast food burger place, though I’ll be the first to tell you that’s not saying much. Fast food is just that; fast. It’s not cheap, given what you’re getting. And it’s definitely not good or quality. It’s convenient and that’s it. Sonic isn’t good, it’s just the least of the available evils.
This location has fast service, friendly staff (odd, given that the poor wretches are paid like $ 1.12/hr), and food that’s decent. That’s more than I can say about many fast food places, so I’d go back when I’m in a hurry and my standards are a bit lax that day.

Possibly the two best words ever said: Happy Hour.
Happy Hour at Sonic? What? What? Yes, folks, from 2 – 4 every day you can get ½ price slushies and drinks. I love their diet cherry vanilla dr. pepper. Also, their slushes are tangy, sweet, and tasty! Sonic is my diet’s nemesis, but oh how I love their Chicken Club, cheeseburgers, corndogs, and although I am not a huge fan of tatertots, I love theirs with Chili and Cheese-​Great hangover remedy.
Ohhh, and their Egg Nog shakes during the holidays ROCK!

I come to Sonic’s only for their slushies because they’re so darn good. No one makes slushies like Sonic!
I love and crave their lemon berry slushy. It’s the right amount of tang, sweet, and sour mixed into one drink. There are bits of strawberries too.
Their tater tots are good too! It reminds me of the Elementary school days.
The sad part is that they only have one Sonic in So. Cali so whenever I visit Texas, I make sure I make a pit stop (or several) to get the lemon berry slush!