Great service and super accommodating been going there for years great hours open sat late
Felyn B.
Évaluation du lieu : 1 Houston, TX
I had just returned from the store today. Really disappointed with the staff-on-duty who tried to help me in the back of the store where the trimmers and other yard maintenance machines were at. He seemed that he didn’t want to help; maybe it’s because I disrupted him and the person he was trying to call on his cell. His knowledge of the brand of trimmer I wanted to buy was zip. It has been a while since I’ve handled a trimmer, so I asked how do you start it. «Well, you have to buy it first,» he said. «Yes,» I said, «but I want to be shown how to start it.» I’m going to stop my situation right there. Southwest Fertilizer has an awesome reputation; I know from my off-and-on patronage of their store. But, today was just a bad experience with one employee who could have asked for a co-worker with more knowledge than him. Seriously, it will won’t hurt the ego. I’ll probably update this review when I visit the store on a weekday.
Sarah F.
Évaluation du lieu : 5 Houston, TX
Good inventory of string trimmers, chainsaws, etc. The customer service is excellent and makes shopping here a delight(compared to larger chains). I learned how to change the line and add a blade. We added the additional string trimmer parts, filled it with gas, tested it out, and walked away w confidence. The front of the store is a lovely garden shop w supplies and tools as well as gifty items – trowels, fertilizer, bird seed, loppers, honey, lawn care, vegetable seeds, sprinklers, herbicides – and more!
Gary P.
Évaluation du lieu : 5 Houston, TX
Being the owner of a tree service business, I found this store years ago. They carry all types of landscape and tree service equipment. The service is also good and friendly. Many of my customers speak highly of this place as well.
Monica h.
Évaluation du lieu : 5 Houston, TX
I came here to find plants for my very small garden. Herbs and flowers cost a buck apiece. They also have seeds in bulk which I had never seen before. Three of their staff members asked if I needed help with anything during my visit. This is a gem of a garden store. I’ll be returning for my future gardening needs.
Fran B.
Évaluation du lieu : 5 Houston, TX
Exceptional customer service. Very knowledgeable staff. Their seed selection is wonderful. Serious gardeners love this place! Their staff will take their time to answer your questions. They also do repairs on all your lawn equipment. If there were more than 5 stars I would have put more stars. My ‘gardening mentor” hangs out here. My parents took me here when I was a kid.