Studio Eclipse

Disclaimer: this review has to do with scheduling issues. A friend of mine went to see Chelsea and said after being there for 5 hours her hair didn’t look much different and said she was ok but probably wouldn’t go back to her. I decided to check out her IG and liked what I saw so I called for more info. Her assistant told me to text back. So I texted her. She sent me info on pricing and I decided I wanted to come by for a consult. I texted on Tuesday asking when I could by the next day (Wed). She responded Wed morning and said Chelsea was sick and not in. She said I could come by preferably between 10 am and noon the next day (Thurs). I said that timeframe wouldn’t work and she said anything after noon was ok too. So I show up and no one is there. I call and text and 7 minutes later Chelsea calls saying she is off today. I tell her that her assistant told me to stop by today and she basically reprimanded me for not texting her today before I left my house to confirm if she was there. She said she’d talk to her assistant about the error but blamed me several times for not texting prior to arriving. I know she works for herself and I’m all about supporting small businesses but I was off put by her attitude. I won’t attempt to come back.
Update ²⁄₂₆: Right after I finished leaving the original review I received a call from Chelsea. I suspected it was because she had seen my original review but I didn’t say anything. She kept me on the phone for about 5 minutes apologizing and saying she was sick and a single mother of a 2 year old. She apologized for blaming me and said she is trying to figure out how to run a business and asked that I take down the original review. I told her I had to get off the phone and that I would not take down the review but I would add on that she called to apologize but she kept talking so I eventually told her I was going to hang up, which I did. She then started texting me and texted me 14 separate times between 3:30 pm and 8:20 pm and her assistant texted me twice. She even called me at 8:15 pm and left a 90 second long voicemail where it was just background static noise. At that point I was even more furious because she was not respecting my time.

My teenage daughter and I have been seeing Chelsea for about 8 months, after following her on Instagram for a long time, @chelsea.hair.magic. She is a color expert and uses innovative techniques to turn hair into a work of art. Her new salon is super cute and she has made a lot of improvements in scheduling, recently hired qualified and professional assistants, and really appears to be getting the hang of owning and operating her own business. She is the best choice for women who really care about their hair and are looking for something special. No one else will touch our hair! We think she is the best at what she does.

Waited TWO months for my appointment. Text her last week for address. Drive an hour across Houston and she has someone else there! Never booked my appointment! Was doing someone else’s hair?! Getting married this weekend n she has completely ruined it!!! ZERO STARS

Chelsea is an incredible colorist and stylist. I followed her between a few salons and am so proud she opened her own small studio salon in the Heights! She is incredibly experienced in the balayage and ombré techniques, and took me from dark Hispanic hair to a lovely caramel, then to a bright summery blonde. She keeps her clients expectations realistic and their hair healthy! I’m so lucky to have found a colorist I trust. I have a lot of long hair, so all of this in the wrong hands could go really wrong. Luckily I don’t have to worry about that! Seriously, reach out to her!

Chelsea is the best hair stylist I could find! She really knows what she’s doing, and even though it’s hard to find an appointment. It’s worthy to wait! Love my new hair color!