i came here for a second opinion and they certainly live up to their mission statement. one star is missing for the ratchetness going on with the clientele. Staff on the other hand were very helpful, friendly, and went above and beyond to make sure I was comfortable there. Waiting area is kid friendly. They have a separate room for kids to play & a public bathroom. Staff handed out roses for mother’s day, balloons to kids, and goodie bags. :)
Stephanie K.
Évaluation du lieu : 2 Houston, TX
My niece does not have insurance so I needed a. Low cost dentist for her to have her front 4 teeth looked at as they have not came in after her baby teeth had been pulled in over a year. I googled and found good reviews about summit dental. I called and the staff was generally friendly. They accept walk in’s and I was able to make her appointment immediately. The location was clean, and they had a room specifically for children to watch movies and play. On the phone when I made the appointment, I understood them to say, the cleaning, exam and X-rays were $ 50 which was actually incorrect after I got there. I may not have understood the process clearly. Basically, they expect you to have not seen a dentist in a while and will have a laundry lust of items needing to be done, so they itemize it all out with the costs and the you can chose a-la-cart what you can afford. $ 50 gets you the«consultation» so they can provide you the laundry list, and X-rays. They promote a $ 25 exam on their website but after speaking with the staff– this is a «limited» exam. I called reputable dentist to get a comparison of prices and most charge $ 150 for cleaning, X-rays and office visit. When it was all said and done at summit– it costs $ 116 so your basically getting about a $ 35 break. Once they examed my niece– they told me she needed her permanent molars sealed, a cavity filled, cleaning and to do a gingervectomy which is to slice the gums to allow her front teeth to come thru all which would have totaled $ 765. They offered me 20% off(they have a coupon on their website) without having the coupon in hand. I got the cleaning and cavity filled. I took her to castle dental For a second opinion on the gingervectomy. They took larger X-rays and showed me she HAS A 3rd baby tooth UPSIDEDOWN between her 2 front teeth and referred me to a dental surgeon as just doing the gingervectomy won’t resolve it! Kind of a big thing for Summit dental to miss completely. When I called and complained– the mgr initially tried to blame it on me not requesting the full exam. I DIDN’T request anything– I brought her and told them the problem and relied on them to give me the full solution not taken in consideration the cost!