The Arrangement

Some of the most beautiful pieces of rustic furniture in Houston as I’ve ever seen. The quality of the furniture is equally as high as their prices.
While visiting the store, I spoke with some of the staff and found out that most all of their pieces are either one of a kind or custom built furniture. Just a really neat furniture store.

Beautiful décor/​furniture, but as the only customer in the store, I did not appreciate being followed/​watched by one employee throughout the entire store. It was a little insulting and very uncomfortable. If you want to keep that close an eye on customers, install cameras, don’t tail them while pretending to rearrange items. Not sure I’ll be back.

This was the worst furniture buying experience ever. My husband and I ordered a custom made redwood dining room table from California for a new house we had moved into. We needed 8 chairs to go with it. We received an advertisement from The Arrangement which looked really nice so I checked out their website. I found some beautiful cowhide and leather chairs but they were really expensive. I looked online everywhere to see if I could find a similar chair for a lower price. I also looked into having custom chairs made at a local furniture store but they were just as expensive. In May of 2013, I finally called The Arrangement back, they were having a sale, so I ordered 8 of the chairs. I was told that they would be ready in August or September. September rolled around and they still weren’t ready. Many excuses and phone calls later, we did not receive our chairs until last Friday, almost a year after they were ordered and paid for. To make matters worse, the leather seats are the wrong color! The store has not called us to follow-​up which is just poor customer service.

Incredible customer service and the most beautiful custom couches! I love everything in this store — it’s pricey but quality. Every time I have shopped here, service has been impeccable. They have my business for sure!