I was skeptical because I reserved the storage space on line from a different state. I am very pleased that when I arrived the facility looked exactly how it does on line. The young man who assisted me(Scott) was very professional and super helpful he willingly answered all my questions. The facility has bright lighting and is well maintained. A couple of days after I moved in I received an urgent call from a staff member. However by the time I got the message the facility had already closed. I went there to check on my storage I opened it everything was fine I closed it not knowing that the position of my lock on the door was the issue. When I called the next day the young man on the phone said«I see you were in last night and you fixed the problem. You didn’t slide the latch all the way over before placing your lock on it but it’s correct now.» Wow I like this place. I am now mindful of how to properly lock the door and I’m grateful. I highly recommend this facility. Thanks Uncle Bob for hiring great people.