Walgreens

Standard clean Walgreens. Has a hard time handling checkout when multiple people looking to pay at once.

I have been going here since July of 2015. I am a type 1 diabetic and as so having all my medications is a necessity. Since I have come here they have been giving me half of the required prescription that I need. Every time I have asked about it they said they were out of stock and that they would notify me when they had more in. They have not once called me back about the issue. I should have stopped coming here a long time ago but I am leaving now. Very very upset with them l, especially since these supplies are so expensive. The younger pharmacist try to be very helpful and are sweet but it is not worth having this trouble.

I pretty much hate this pharmacy. I have NEVER had a good experience with them. There’s always some issue. One time, I was there to pick up two medications, but they only had one in stock. They told me I could pick up the other one the next day. To make a loooong story short, it literally took, like, a month and a half to get the second one because every time I would go back there would be mass confusion. They would promise to call me the next day after they got it figured out, but I never, ever got a call. Another time, my doctor put in three prescriptions for me, but sent them to the wrong Walgreens (doctor’s fault). When I went to pick them up the pharmacy tech said she could transfer them to this store and I could pick them up there. I went back the next day to pick them up, but she had only transferred one out of the three prescriptions, so I still had to drive across town to pick up the other two. Another time, I sat in my car for 30 minutes while they tried to figure out my insurance (it’s it was the same medication with the same insurance, there shouldn’t have been any confusion) They just let me sit there without telling me what the heck was going on. Then, when they finally went to send me the medication via the little skybox, the skybox got stuck in the ceiling, so I had to go park my car and go inside (not a huge deal, but still annoying considering every single time I go there some kind of problem). But, I continue to use this pharmacy because it’s the closest and most convenient to my house, so you could say I am a glutton for punishment.

I’ve never really had an issue here before. Make Up selection is a bit limited, because they try to carry as many name brands, but not as many choices from my perspective. The store is always clean and the staff is always friendly.
However, what did shock me was that this past Sunday, I was forced to go to another Walgreens (and that Walgreens turned out to be great pharmacy wise) because they ran out of a certain medicine I needed. I don’t know, but if I’m a pharmacist and in the business of providing controlled substances to the public at large, I would think I would have to restock on certain drugs before they are repleted, especially if they are necessary drugs for my customer’s health. That doesn’t make sense. Hell, even in retail when I worked at Macy’s years ago we’d reorder jewelry before we got to low on a certain brand name or style at the time. If a retail store does that, well I expect the same from a pharmacy. However, to be fair, this particular pharmacy has always been quick, helpful, and and friendly. I was just shocked they allowed this to even be an issue at their store, because I think that’s pretty much basic protocol for a Walgreen-​make sure you have all the medicines you need.
If it wasn’t for that, they’d be a five star place. Great place to shop for things when you’re in a hurry, good pharmacists, they just run out of things. I don’t think this is a recurrent problem as I’ve picked up meds for my mother before, but when I was sick and really needed the prescription the last thing I wanted to do was drive to another store. I just wanted my medicine and to go home.

Standard Walgreens… everything you need at expensive prices. Convenient? Yes. Quick? Yes. The place to do all your shopping? Absolutely not.

The store seems pretty descent overall! I can find what I need without problems. The staff is friendly. One thing that I don’t like is that in order to use their restroom, you have to ask them for a code. I guess they are doing that maybe for security purposes.