Walmart Supercenter

Worst service ever. Line extending well outside customer service desk, yet only one shop assistant attending to customers. Unacceptable.

I arrived at customer service trying to make a layaway payment. They sent me to the back to layaway. I have been sitting here waiting for help. Ringing buzzers. I see a sign saying to call the manager. When I did… surprise surprise. His voicemail is full. Can’t leave a message. Goodbye. Oh well we will see about that. I work nights. I will be relentless until I can voice my dismay. If I could give no stars I would. Countless workers have walked by me and ignored me. I know better than to come to the blue store.

Prepare to wait! Longest checkout lines in town. Go to target. Three minutes to pick out products and over 30 min in line!

DO NOT PLACE PICK UP AT STORE ORDERS. The employee first off working the area was super rude not only to me but to another gentlemen waiting as well. He was waiting long before me and the assistant manager was becoming agitated with him because SHE was messing up. My order wasn’t even there after I got an email saying it was. Had to place a separate order, went to get it… And they sent me to the electronics department and then back to pick up… It seemed like I was being passed off because they didn’t want to work. It was a vacuum people… Come on.
I have been to Walmarts before… I am not new to the horrible customer service but this time I was just dumbfounded.

The few times I go to this WalMart, I recall why I just don’t like this place. Arrived around 2:30 pm, before school let out and before the larger crowds. Couldn’t believe that I had to wait nearly 20 minutes in line – my Blue Bell Ice Cream was already starting to thaw :-(((… and just as I was about to get to the head of the line, another cashier opened up and took the person behind me. No other store has such a dearth of cashiers, no matter what time of the day. I did get what I was looking for, but I’ve learned my lesson. Next time I’ll go online just so I won’t have to step foot into this very poorly managed store.

These reviews are hilarious. I’m assuming most who visit this one haven’t ventured out to the Wal-​Mart located gently in the pits of hell, aka Westheimer and Dunvale. Satan himself manages and hires the people at that location. This location isn’t as bad the one on Dunvale. Sure, the lines are long and people like to take 75 items into the speedy checkout and then proceed to try to argue with the cashier about what the prices supposedly really are, but it’s not the one on Dunvale. If you go early in the morning, it’s actually pretty nice and not the one on Dunvale. Morale of the story — this walmart is NOT the one on Dunvale.

I just hate shopping at Walmart. I ordered a comforter online. It was $ 17 couldn’t beat it. Although I hate shopping at Walmart but I figured a site to store pickup would be quick and painless. WRONG! No one could find my order although it was in the back with the other online orders. It just seems everyone here hates their jobs. No one really wants to help the customer. I’ll spend a few extra dollars and shop elsewhere

Last Time I went they had a restroom tube problem smells horrible everywhere since you pick up the groceries car, they were taking care of it but that is a healthy issue; in general it is a disorganized store.
Long and slow cashier lines.
Mixed products is usual.
Very dirty restrooms.
Large spaces without products.
No photo department.
No prices check device anywhere.
And this location is a SUPERCENTER you have to be kidding me!
I prefer but at HEB is crossing the street or Target at Eldridge/​Richmond.

Pros:
Large parking lot.
Lots of cheap products to choose from (although I would stay away from the produce section).
Aisles are clean most of the time.
Cons:
Check-​out lines are unbelievably slow! (Especially the express check-​out lines) Sometimes I would wait for 15 minutes to purchase one item because either there is only two cashiers working the express lines or the cashier is just slow. This is the only reason why I refuse to shop at this wal-​mart because it takes forever to purchase what I need. They need to install a self-​check out to speed the process up. It is even worse when you check out after 10 PM because there are so few check-​out lanes open!
Overall: Shop somewhere else. If you need food, there is an HEB across the street (Faster check-​out lines). If you need home improvement stuff, Lowe’s is right next door (And they have self-​check out). If you need general items, there is a Target further down Westheimer going toward Beltway 8.

Walmart. The concept is a great idea, but every Walmart I have gone to is the same. They have about 30 registers, and only about 5 open, no price checkers. Everything is always a mess, horrible customer service. Always out of stock on items. I want more from Walmart.

Horrible customer service, I try to avoid going into Walmart as much as I possibly can!!! And again, I think everyone can’t stress enough, their lines there are a nightmare!!! And that’s every Walmart nationwide!!! With all the people in the world that need jobs… Hire them as cashiers! I have to use the money center once a month and I have to plan my day around it because I know I am going to there FOREVER!!! And that machine, that’s supposed to help them, NEVER works!!! Last month I stood there for an hour in the line to finally make it the front for them to tell me with an attitude that their money order machine was out!!! Walmart really makes you want to come close to catching a criminal charge lol

Fair prices. In general it is OK It could be better. (2,5 out of 5)
Cheap Medicines, Cheap car oil, tire, battery services.
Close to my house but poor warranty services.
Price checker machines are missing. We asked some «managers» more than five times. still «no» Price checker machine. They claimed «thieves keep steal power supplies «…I suggested: installing the plug outlet about 8 – 10 ft high and run conduit down to Price checker… This suggestion is two years old ! .
Warranty. In general it is fair but after 90 days !!
I bought a Toasters oven made for Walmart by Farberware but this Walmart will not honor the warranty after 90 days even the sticker says warranty 2 years by Walmart, I called Walmart warranty center and was instructed to bring it back this center,
The rude customer service clerks refused to call 1 – 800 Walmart warranty center to verify the warranty and very impolite. They claimed after 90 days that is my problems even I shows the sticker «2 year Walmart warranty !»
Two extra phone calls with 1 – 800 Walmart warranty center and two trips to this Super Walmart plus almost 2 hours waiting for managers and talking with very rude staffs to get a less than 50 dollar toaster oven exchanged?
Wow !
PS: I wrote a similar rating for their warrant services on Walmart Web site… They did not public it !

Worst Walmart ever! Rude staff. Products always marked wrong price. Coincidentally the prices on the shelf are ways cheaper than what they ring up for. Avoid this place at all costs!

This is a review for Walmart’s Salon.
One day a tall random guy asked me where I go to have my hair styled. I hesitated because I wasn’t sure what his angle was or if I was walking to a sales pitch, or an insult, or if he was trying to recruit new clients. So I hesitated and proceeded to tell him that I style my own hair and I’ve occasionally gone to a handful of different salons (Dominicans & Visible Changes) to have my hair straightened but have had some bad experiences with some form of their techniques. Be it the way that these stylists detangle hair, the blow drying technique, etc. forces me to stay away because I’m very tender headed, suffer with headaches and I’ve seen bad blow-​drying techniques result to horrible flat iron results. With that being said I’d rather detangle my own hair. Is that something you can do because not all salons will accept that because they’d rather use their own products?
He replied yes we can do that because that’s less work they would have to do. So I decided to give them a try arriving with my hair in 8 sections & detangled with only my Shea Moisture Leave-​in Conditioner.
I arrived at 1:20 as a walk-​in client and asked the stylist if the tall guy was in today and she said no David is on vacation and will return Monday. Well is there someone that knows how to style natural hair & the wait time? She told me yes she’s been natural for over X-​amount of years (I can’t recall the magic # but it sounded good) and it will be an hour. I said ok thanks I will do my little shopping and I’ll return. Now the stylists probably hear and get clients like myself a-​dime-​a-​dozen and rarely return but I returned 20 minutes early within the quoted hour.
When I returned the stylist that I spoke to was still working on the same client and no one was waiting on her so I thought great I’m just in time I should be next right. Wrong! She had me sit in the chair to assess my hair type etc. and told me that one of her clients was at McDonalds and when she returns she would have to stop and take her.
While I appreciated the heads up; she not only did that to me once but 4 more times. It was after 6 when I left this place and I was underwhelmed with results. Mind you earlier I stated that I went with only my leave-​in conditioner. Well this stylist didn’t add any other products and said that she didn’t need to because the leave-​in conditioner was enough product and served it also served as a heat protectant for the blow-​drying and flat ironing.
When I got ready to pay she told me that it’s only fair for her to only charge me for flat-​ironing my hair since she didn’t curl it. … All I have to say is my blind grandmother would’ve done a better job than this. I had to flat-​iron my hair once I got home because I don’t think this is how flat-​ironed hair should look.

Walmart cashing checks and handing out counterfeit money. Bad bad bad. www.facebook.com/ronni.m.stevens/posts/1­206 011 573 156 713

At the vision center now. terrible customer service and inattentive staff. After 20 minutes left empty handed. Go to a standalone business with better reviews.
Leslie was slow and frustrating.

Pros:
— it’s Walmart, prices are low
— it’s local
Cons:
— absolute worst is the lack of open cashiers, slow checkout
— unorganized shelves, items all over the place, messy
— bathrooms are dirty
— «Store Pickup» is excruciatingly slow. Took 20 minutes just for someone to come and give me my order

This is for the automotive dept.
Took my car in for an oil change, while waiting for the wife to get off work (she works at the vet clinic across the street). went in around 5:50pm. Guy said that they had time to do one more car. He did his thing, asking about the oil and checked the mileage and such and said they were finishing up the only car ahead of mine and guy said it would be about 20 mins.
To my surprise, I walked by to check on the car and they said it was done. That was at 6:15 pm.
I was surprised, I never had gotten such great customer service at any Walmart before!
I drove the car for maybe five miles and the car started feeling strange. Shaking and just having trouble accelerating. I put in my odb scanner when I got home and got an error code, Cylinder 1 (engine) misfire.
I went on the Google and as it turns out this problem happens to a lot of people after they leave with a Walmart oil change. NEVER AGAIN! Avoid it!

Update: Ranch wings still delicious. Perfect for game day/​fight night. I hate that even when I’m being incognito I’m recognized from behind. You WILL run into somebody every time. I wish they would open more lanes. Taking away a star
What can I say. Walmart is just Walmart. You know what you’re getting and you know what to expect. I’ve never been surprised by anything here except when I discovered the RANCH WINGS in the Deli. Changed my life lol. I don’t believe their prices are always cheaper but I know its great to be able to get everything in one place. Most Walmarts have A McDonalds, Bank, Nail Salon, Eye care center, Tax Refund location and Hair Salon… I guess go for what you know. I would probably never use any of those services in a Walmart but I know plenty of people who do.

I go to Walmart mostly for three reasons:
1. White Cloud Ultra 3-​ply toilet paper: OMG! Great toilet paper only sold at Walmart!
2. Oil changes
3. If I really, really, really, really have to.
Anyway, this Walmart is really a hit or miss. I’ve been going to various Walmarts to get my oil changed. And I’ve been to this Walmart plenty of times. Sometimes they would do a good job. Sometimes they would do an okay job and make me wait forever even when there’s only one other car in front of me. Sometimes, they would make me wait forever and then tell me that they can’t change my oil.
Wait, What!!! Can’t change my oil? What the??? Yeah, one time I came here and I waited almost a full hour for my oil change. I was just waiting inside, perusing whatever crap they had for sale. Reading magazines, playing video games, and what not, right? They called my name over the loudspeaker so I went on my happy way back to the lube and express area to get my car ONLY to be told that they hadn’t changed my oil because they couldn’t do it.
The technician then promptly told me that she (Yes, SHE) was unable to drain the oil because apparently the plug was stripped. So she told me to go to the last Walmart where I had changed my oil and asked them to replace to plug. I thought, «crap! This sucks» but I went to the other Walmart (off of BW8 and Beechnut) only to have the technician came out WITH the plug and told me, «it’s not stripped. She just doesn’t know what she’s doing.» Anyway, that was one of my worst experiences at this Walmart.
As for their organizations? Eh. Products are missing from the shelves. Prices on the shelves aren’t matching with the products. Electronic models (laptops, video games, TV’s) are in bad shape.
Like I said, if it’s not for toilet paper, or oil change, or if I really, really, really, really, really have to. I wouldn’t come here. And to be honest, if the BW8 location was closer, I’d rather just go there for oil changes.