Weslayan One Hour Cleaners

The owners are great people. They are quick and reliable. They always remember me when I walk in the door and very pleasant.
Make sure to point out any stains and tell them if you are ok with them using whatever they can to remove any stains.
They are very careful with items. I have never picked up and been missing anything or unhappy with the service provided.
Thanks Weslayan Cleaners!
*the only reason for not giving 5 stars is the location. It can be difficult to get to during traffic.

We stopped using them despite several years of patronage as soon as we had an unbelievably bad experience. I rushed from a meeting across town to pick up our cleaning, which we needed very much since we were flying out of town the next morning. I sped, drove like a professional racer, etc., to arrive by the 6:30 closing time, and as I drove into the driveway, checked my Lexus clock as well as my iPhone. 6:28 pm! As I get out of my car with wallet in hand, one employee is walking in the parking lot to her car, and the other is locking the door. Despite kind and patient pleading with them, the woman stuck to her initial response to my plea for my laundry (and my assertion that both my auto and phone times were proof that I was on the property with time to get in the door) with a cold «we close at 6:30pm.» We too have enjoyed good service at a cleaners actually more convenient to us (we are very loyal to good service companies, willing to drive further to do business for good service) despite it having Unilocal reviews only a little higher than Weslayan. Just an FYI, and don’t be surprised if they screw you over despite some obviously good luck that we and others enjoyed. for a while. 77 027

I liked them for a while but as of today I will stop going. About a month ago one of my linene shirts was not pressed and they showed me these rips in the shirt 2 – 3 long narrow tears, the shorthad been worn twice and was good quality. I couldn’t imagine how it had happened but wrote it off and tossed it. I picked up clothes a couple of days ago and a Ralph Lauren linen shirt of my husbands had the same sort of snag tears in them and was put aside, again there is noe explanation for this at our home or in delivery. He just wore another shirt from that lot and it has a hole in the sleeve. Some machine or handler is doing this, it is not happeneing on our end.

Love these cleaners. They do a great job and are super reasonably priced. I especially love that they don’t put safety pins through the clothing and they use real skirt hangers. It probably sounds nitpicky but I’ve had things ruined because other cleaners have pinned skirts or dresses to regular hangers.
We actually drive out of our way past 6 other dry cleaners to use Weslayan.

OMG!!! Best cleaners and service in Houston !! I needed some suits to be dry cleaned last minute and no one could
including some that said they were one hour or same day dry cleaning! Grrrrr! But I called this place and the lady told me to come on in the next 15 minutes and she could make it happen in a few hours!!! Awesome ! They did and my business trip is saved and they were so nice!!! Clothes were perfect!!!

I just moved to this area and looking for a new cleaners. From the moment I walk in and tell them I’m new to the Area and start asking questions about service and pricing they are rude. I feel like they are frustrated I’m even asking questions and bothering them.
I even gave them a second chance and both times I walked out clothes in hand.

They advertise one hour service but fail to tell you it is only if you get in before 10am.

I switched to this cleaners from the Gramercy cleaners around the corner. I notice this place has several bad reviews but since I started using them, I’ve had a much better experience here than at Gramercy. So far no issues but will update if there are.

The trouble with dry cleaners is the same trouble I have with men: the good ones are hard to find. My experience with most dry cleaners is that even if they are good, they potentially overcharge you because they know they’re good. I gave Weslayan One Hour Cleaners a chance because of an ex-​boyfriend. He uses these cleaners, and as particular as he was about his suits and dress shirts, I thought surely they must be good. Well, I was as wrong about the dry cleaners as I was about the boyfriend… both let me down and ruined something important to me.
I took two delicate items here to be dry cleaned with no importance on time. I just wanted to make sure that they were properly cleaned and given proper care as both of my items were silk. One was a custom made traditional Pakistani shirt and the other was a silk dress I had purchased years ago. Both are completely irreplaceable.
My items had both been cleaned and pressed appropriately, but what I found when I pulled the plastic off, horrified me. They used straight needle pins and safety pins to attach tags and hold up my items on the hangers. In essence, they put holes through my items that are now ruined because of the damage the pins caused. I’m not in the dry cleaning business, but even I know that you don’t use pins on ANY clothing as it is likely to leave damaging holes. You especially don’t use them on delicate silk clothing for this very reason.
The staff all seemed to be one family, and none of them were very friendly or seemed to be interested in my business when I initially brought my items in. When I went back to pick them up, they acted about the same… completely uninterested in my business and more interested in just collecting money.
If this all wasn’t bad enough, it is entirely a nightmare to get in and out of this location. You can only enter and exit this location when you’re traveling southbound on Weslayan. So getting in is easy when I leave work, but because I can only go southbound when leaving, it’s nearly impossible to get turned back around to go home. The location is reason alone to never return.
Customer service goes a long way to continue to bring me back to a business, but in the case of this dry cleaning experience, I’ll never be back due to the lack of customer service and the ruined clothing.

I had dropped off a whole bag of stuff a couple weeks ago and I had them tape a few spots I had on one dress and one shirt. I just looked at that dress and shirt and they didn’t get the stains out! What did I pay for? AND, the shirt is made of a sheer crêpe fabric and I noticed that on the side of it, there are little snags now.
My fault for not checking when I picked up the clothes, but I will definitely not be using them again.

Cleaners are a dime a dozen, but there are so few good ones. The people who run Weslayan Cleaner’s are not personality plus, but they do get the job done. They have done excellent jobs hemming my jeans and if they didn’t get the stains out the first time, they have redone the garment and got the stains out. I like the place and I am regular customer.

I walked out of this place today, un-​drycleaned clothes in hand, because of the horrible customer service i received. I was showing her the stains on each item for the lady to mark with her tape and she was very annoyed at me for doing so. HELLO, this is a dry cleaners! She seemed very hesitant and used a smidge of tape for each one, and would tape one out of every three I’d point out. Then, another customer walked in for pick-​up so she said to me, I can’t mark these clothes, I have a customer waiting. She handed me the tape and said I could do it if I want. This was absurd– I didn’t mind doing my own taping, but I am a customer too so she shouldn’t have just ditched me like that. Or she could have asked if I minded if she helped him. (I was in a rush on my lunch break). Do not go to this dry cleaners– you will be sure to be disappointed.

Highway Robbery. This place is worthless. Tricky people. drive down the road to another cleaners. Seriously this place is overpriced for a job hardly even decent. If I could give zero stars I would.

Absolute WORST experience I have ever had at a dry cleaners. They ruined a designer dress of mine and have refused to take responsibility. I even got yelled at by the manager because they refused to reimburse me for the garment. AVOID AT ALL COSTS!