After talking with Felix’s and my insurance agents, I feel the insurance messup was perhaps related to inexperience with a homeowner asking for a Certificate of Insurance to be sent before starting a job. Felix corrected the insurance certificate problem, with the correct paperwork to start the job emailed to me a few days before he arrived. The quote for Work Comp from his insurance agent was higher than he bid for this job, so I dropped that requirement. My own insurance agent advises me that many construction businesses in Tx don’t carry comp because they are not required by law to do so. Felix and his worker arrived a week later, promptly at the agreed time(0900) and immediately set to work removing the current debris filled gutters. The job was completed by 2:30 pm, including cleaning up all construction debris and hauling off old gutter material. The final results are very good and the price was reasonable. The issue about insurance is one that Felix states he has not come across with residential construction before. I admit I am demanding, but I’ve worked in commercial construction settings(plant, trauma care) and have seen what happens when someone falls off a ladder/roof/pipe rack, etc. I will have Felix’s company continue to service my gutters, including cleaning, and removing and replacing them when I have the roof replaced later this year. I would recommend his work to others based on his dependability on showing up on time for a quote and the job, taking accurate measurements, presenting a readable bid sheet, no pressure presentation, personal work on the job including supervision of his worker, organization at the work site, and clean up after job complete.
Evelyn G.
Évaluation du lieu : 5 Los Angeles, CA
Great customer service and Felix was very professional — thank you for all your hard work !
Mark K.
Évaluation du lieu : 5 Houston, TX
THIS is the company to do your gutters and I am a perfectionist with details on my house. NO middleman or secretaries to pay for like most companies. Felix, the owner always answers the phone unlike other gutter companies and gave me a quote the same day I called him. His pricing is far lower than others and his work is flawless. I had my old white gutters replaced with rustic copper ones and they look great. You have my business from now on. Thanks guys for a great job!