Lowes Lowes

We just moved to Howell and our new home needed loads of repairs. We had to purchase plumbing supplies, electrical panel and CB, new doors and handles, etc. Just wanted to thank all the friendly helpful and knowledgeable workers at Lowe’s in Howell. Always a pleasure, from questions, to purchases to returns — the employees are great !!

My husband and I bought a snow blower this season we were told it was out of stock but would be in the following week. We thought no big deal we wanted to get the same price. The Lowes staff informed us they would call us the following week to keg us know we we could stop in to pick it up.
That week came and went no call from Lowes. So the following monday we called and were told it was in that we could stop by to pick up our order. We made special arrangements by borrowing a truck to get he snow blower home only to get there and no one knew what we were taking about. They told us it should be in at the end of the week that they would call us. Again no call. At this point we are wondering did they even order it for us? We had already paid for the item a month prior. Finally we called they told us it was in and that we could get it that night. We get up to the register and the check out girl seemed annoyed that she had to help. All around not a great impression of the store. We will not be back anytime soon!