Westway Appliance Service

FRUSTRATION!!!
DISAPPOINTMENT!!!
If you have read any one of my reviews you will see how much of a proponent of local businesses I am. I am also loyal to these businesses far beyond what most people will tolerate when things go south or are below previous experiences.
Therefore, it is with sadness that I must issue my first «One Star» rating.
Not wanting to relive the frustration of explaining all the details of why I gave this business a one star rating, suffice it to say that I have patronized this place over half a dozen times over the course of several years. This is not a one time occurrence, but an experience that is consistent with each visit, purchase or phone call. I have taken several pieces of equipment for repair or service, friends and neighbors items too, and each time, the result has been the same: Crap.
I still do not have a properly running piece of equipment. Whether it be chainsaws, lawn mowers, weed eaters or a garden tiller, I am amazed at how the repair or service can be performed, the machine will operate and then begin working poorly or will stop working after what seems to be almost a pre-​determined time. What’s going on here? It operates, I get half a use out of it and I am back to square one. I do better fixing it myself; which is not saying much.
Save yourself the cost, frustration and loads of time, driving and otherwise, and find another repair shop; I will.
Customer Service: 1 Star
Quality and Timeliness of Work: 1 Star