BJ’s

I agree with other reviewers that the Northborough store is much better, especially if you want healthier food. Haven’t used the deli but the produce department is seriously lacking, especially in organic options. Could just be the Northborough store is competing with Wegmans.
Also agree the employees are not as helpful. The gas prices are good but they don’t have enough pumps and the entrance to it is sent up poorly… sometimes you end up waiting in line even though multiple pumps are open because its hard to see.

Avoid the tire department at all costs. BJ’s thinks that one (count ‘em — 1) tech can take orders, work the register, research tire sizes and availability, handle customer service AND then do the actual service. Apparently having a reservation still puts one at the back of the line if another customer walks in off the street. This lousy service is disrespectful and insulting to service customers and not worth the perceived savings of a few bucks. I will stick with Sullivan Tire in the future.

I purchased tires and had them installed at the service center here. The installers were friendly and helpful and were ready for me when I arrived. When I left and was driving away the «tire» light went on indicating the tires were not inflated equally, this light was not on when I arrived. I turned around right away and was told that the tires were inflated properly and that the computer needed time to adjust. I drove around for a few days and the light stayed on. I went back to have them check things out and they told me it would be over an hour to have them take care of me. I eventually inflated them myself to the proper level

This BJ’s is slipping. Agree with the other review of the deli and its getting worse. Last few times there have been employees I haven’t seen before and they seem generally disinterested and very slow. This was a strength of this place and was much better than being 12 deep at Market Basket — no longer true. Today there were two employees at the deli but only one actually working the counter with 5 customers queued up and the other employee continued to shine the ovens.
Checkout is usually fine and there are very good deals and of course its great to save some money at the gas pump.

You probably know what BJs is about, so I’ll review this specific store.
Selection is OK, Northborough is better. The addition of beer and wine is nice, but it pales in comparison.
Deli staff is painfully slow and unable to remember even a single item and quantity at a time.
As is the norm at these stores, there are never enough staffed registers open. That would be fine if the self checkout system worked better. It’s terrible, frequently failing to recognize items.
Tried the tire center the other day — staff among the least competent I’ve dealt with in any business. Store offered $ 50 credit. That’s nice, but I definitely won’t deal with that end of the business again and strongly recommend you go anywhere else.

Not the variety of the Northborough BJ’s, and the optical staff can be super slow. But its clean and spacious and nearby. Gets you through in a pinch, and they have GAS at a good price! Definitely a stop if I need to host a 25+ party!

I used the gas outside…
It was great to save tons of $$ on the gas prices of other local stops…
Will continue to come back!

BJ’s has changed a lot in the last 5 years. For better or for worse is not quite the ol’ 5 gallon jar of mayo deals like the old days.
Even so there are still great deals here. Nameingly gas, cold cuts, frozen foods, and dog food.
Like any of the big box stores, shop wisely.
Is it worth the membership? It Is for me but, just for the gas and less trips to buy the basics.