Costumes of Nashua

So the owner of this business wrote a compelling rebuttal. The issue with his rebuttal is that he was absolutely dishonest and uninformed. I find it ironic that he couldn’t reach out to me first and ask me what happened so we could have discussed it.
He chose to fabricate elements of the story that are absolutely not true. He also chose to omit the egregious treatment by the woman at the computer who flat out refused to help me. Having a two day window is not «hours before the event.»
Ultimately — you can learn for yourself. You can go in and be treated like a leper and then write your own review. If they treat you well — write a review that contradicts me.
I take no pleasure in writing negative reviews. I also take no pleasure in being treated the way his staff treated me. Find out for yourself if what i am saying is true. If you have a good experience — good for you. I did not have a good experience and I do not appreciate the dishonest rebuttal.
In the meantime — just always be honest. Use Unilocal to speak honestly — with no agenda — about the establishments you visit. Call out people who are dishonest and hold yourself as a Unilocaler to the highest possible standard.

If you’re looking for a variety of costumes… if you’re looking to outfit a theatrical troupe… if you’re not on a budget… if you’re looking for all kinds of things to accessorize a costume… come here. And I don’t mean look at their website, I mean visit. I think for a place like this you have to visit and try items on in person. If you do have to watch a budget, you may wind up going to Spirit Halloween across the street, if it’s open (seasonal). But you owe it to yourself to check this place out regardless. This place is the complete package.
Don’t let the entrance — a door on the back side of a strip mall — fool you. Inside is essentially a warehouse-​sized costume supply store. There will be several people working at all times to assist you, dressing rooms, a rest room, etc. And by all means, ask questions and try things on first. You’ll get the answers and help you need.

I have been going to Costumes of Nashua for 15 years. I have rented numerous costumes from David and his wonderful staff for school, scout, and charity functions in Nashua over the years and have never been disappointed with the costume selections, rental prices or the customer service. David, the owner, is courteous, kind, and professional. Shirley, Pat and the rest of his staff always go above and beyond in trying help the customers. I am very glad to do business with them a few times a year and will continue to do so for years to come. I highly recommend Costumes of Nashua to anyone needing a Halloween costume or a costume at any point during the year!
Jay Rittenberg, Nashua, NH.

At the risk of simply parroting the review from «Jim D.» on here, he has it covered pretty well. There is an enormous rental selection in this place, not just of varying costumes, but also of sizes, so you’re bound to find a great costume that will fit you. They also will perform alterations for a small fee, so you can be sure that your costume will look custom-​fitted (within reason). The staff has been quite helpful and friendly every time I’ve been in there, so no issues there, either. As for the costumes themselves, the quality is top-​notch. Legitimately, these are the most realistic and professional-​looking costumes I’ve ever worn.
The drawback is that you’re paying an exceptional premium. You can expect to spend more per costume than you would renting a tuxedo for a wedding. In addition, the security deposit for each costume is quite high, so prepare for that, as well. I’ve also purchased a few smaller items from them outright, and those prices seem reasonable compared to other costume shops I’ve been into.
Overall, I’ve had very good luck with this business and would recommend them, provided that you’re okay with spending a significant amount of money. I’ve noticed in some other reviews that their return policy is exceedingly restrictive, although I haven’t been in a position to find that out myself. Something to bear in mind, though.

The Good:
* Huge Selection and nice, knowledgeable people working there.
The Bad:
* Massively expensive
* No refunds or exchanges, or exceptions! With prices being so high, this ‘no refunds under any circumstances’ policy is just wrong… If you buy something with a tear in it, for hundreds of dollars, you apparently own it. Sorry dude.

Will NEVER do business with them! Ordered costumes and was not aware of deposit required. Was notified they were shipped and then tried to get deposit taken care of and was hung up on! Called back to talk to supervisor and was told I could not receive a refund even though the costumes were never sent. My credit card company is handling this issue for me.

I get my Halloween costumes from Costumes of Nashua every year and they never fail to amaze me! The staff is friendly and provides excellent customer service, making sure I have every accessory and detail down to makeup, etc. They really know their stuff, and ship anywhere. I will definitely keep going back to them whenever I need a costume.

The pictures shown are not what they send you. DO NOT BUY FROM THEM ONLINE… 30% RESTOCKING FEE. ABSOLUTE RIP OFF Heres how it works… you buy a picture of a costume that looks really good, they send you crap, then they charge you 30% to take the crap you don’t want back. And they charge you for shipping… Do yourself a favor, go elsewhere.