Panda Express

I’ve always been a fan of Panda Express. Unfortunately, this location has terrible front of the house service. I dread going here because I know the hassle I’m about to go through each time. Using the drive-​through is not recommended if you want an accurate order or don’t want to be overcharged. There still a high chance that both will happen if you go inside but at least you don’t have to drive back around to correct it. On a positive note, the food is delicious as always. Clearly they’ve done a better job at hiring the back of house staff.
Update: I have continued to give this place a try. Today I am dropping a star from 2 to 1. Not only was the order completely inaccurate and missing items that I paid for, the receipt had some different items than I ordered or received. Not coming back.

Worst panda express we have ever been to, in terms of service. My boyfriend and I have been there several times since they opened, and only one time was the service not horrible. Most of the employees are rude, the food was cold, and just generally wasn’t a good experience. I’ve been to other panda express restaurants before and they were good so I was excited for this one to open, but sadly it was underwhelming.

Worst service experience ever. Had servers leave and go help others and leave me standing 5 times throughout the process. After the 3^rd time, almost walked out. Throughout the process I had 5 different employees ask who’s order is this and then I’d have to re-​state my order for them. Had another couple in line by me and she said, «I hate this, it’s the most stressful experience…» They need to have one employee stay with one customer all the way thru the line, rather than jumping from customer to customer.

I went during the opening weekend so they are probably still getting into the groove. I went thru the drive-​thru to pickup a couple items for a small crowd at my house and much to my disappointment — they were out of several items. They did not seem too empathetic about it either. They did not have any cream cheese puffs or even sesame chicken. I opted for two kinds of chicken entrée’s and brought them home. They were not that good. I did end up waiting in the line for a bit too long for this to be considered EXPRESS! Not too eager to return.